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> 2.2 Crash Onlaunch (os X), Instant crash
rickn
post May 25 2021, 05:06 PM
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Installed 2.2 and launched. Crashed instantly.

steps to reproduce:
Tried twice more, same result. Restarted computer, tried again.
tried TS 2.1.4. Works fine
retried 2.2 and it crashed again
Opened 2.1.4 and 2.2 together, 2.2 crashed, 2.1.4 remained


2.2.0 Standalone


OSX 10.15.7

Model Name: Mac mini
Model Identifier: Macmini8,1
Processor Name: 6-Core Intel Core i7
Processor Speed: 3.2 GHz
RAM: 16GB

Crash report attached

Thanks!

Rick
Attached File(s)
Attached File  TS_Ircam_Crash_report.txt ( 87.07K ) Number of downloads: 1
 
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pierreguillot
post May 26 2021, 07:58 AM
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Hello Rick,

Can you share with us the TS *.settings files located in ~/Library/Application Support/IrcamLab and delete the files before reopening the application (that should fix the bug)?
Best regards,

Pierre
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rickn
post May 26 2021, 08:16 AM
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Thank you. That did it!

files attached


QUOTE (pierreguillot @ May 26 2021, 07:58 AM) *
Hello Rick,

Can you share with us the TS *.settings files located in ~/Library/Application Support/IrcamLab and delete the files before reopening the application (that should fix the bug)?
Best regards,

Pierre


Attached File(s)
Attached File  TS.Settings.zip ( 5.25K ) Number of downloads: 1
 
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pierreguillot
post May 27 2021, 09:51 AM
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Great! Thank you!
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dijula
post Aug 14 2021, 05:51 PM
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QUOTE (pierreguillot @ May 27 2021, 10:51 AM) *
Great! Thank you!

Hi, I also have TS 2.2 crashing at launch.It was working but suddenly doesn't open at all.I looked at library/AppSupport but I only have an Ircam folder (no IrcamLab folder) containing a "Licence" folder containing a "LAB1.unlock.I'm on Mac 10.5.7. Thanks
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dijula
post Aug 14 2021, 05:59 PM
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QUOTE (dijula @ Aug 14 2021, 06:51 PM) *
Hi, I also have TS 2.2 crashing at launch.It was working but suddenly doesn't open at all.I looked at library/AppSupport but I only have an Ircam folder (no IrcamLab folder) containing a "Licence" folder containing a "LAB1.unlock.I'm on Mac 10.5.7. Thanks



Well sorry to bother, I was looking at the HD library....I empty the IrcamLab and it works again.
Just in case I join the files.ThanksAttached File  TS.Settings.zip ( 3.06K ) Number of downloads: 0
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Lo-Fi Version Time is now: 26th September 2021 - 12:56 AM