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Posted by: Gmontano May 12 2016, 03:51 PM

Anyone using ISP with Cubase 8.5.15 64 bit? Just installed and busdriver and echannel so far crash upon inserting into an audio track opening 100s of crash windows causing me to force quit. Didn't seem to happen in Studio One. Still testing.

Posted by: Ashley Smith May 16 2016, 04:08 PM

Hi Gmontano,

Please reach out to our tech deparatment via a support ticket with more details (written as laid out through my bug report template below) and we shall investigate with you.

Contact us through http://help.nomadfactory.com/

Bug Report Template

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Summary:

Please give a brief summary of the issue here including importantly the plug-in.


Component Affected / Defect:

GUI
Cosmetic
- Content (Graphical)
- Content (Presets)
- Content (Text)
Functional
Installer


Affects Version(s):

Please note the plug-in version(s) affected here.


Description:

Please write a detailed overview of the bug/issue; including those sub-headed below: -

Steps To Reproduce
Actual Result
Expected Result
Reproducibility
- One Time Occurrence
- Random Occurrence
- Always
- Not Reproducible

Please write any 'Additional Information'.


Regression:

Has the bug been regressed/checked against the shipping version and/or older version(s)?

Yes / No

Please write 'Additional Regression Information' (i.e. Which version? Further details...).


Platform:

Windows / Mac


Plug-In Format:

Standalone
AAX
RTAS
AU
VST 2 / 3


Plug-In Architecture:

32-bit
64-bit


System Specs:

Please look to provide complete details of your system specs here: -

Comp Model and Processor details
Operating system
OS Architecture
- 32-bit
- 64-bit
RAM
DAW version and sub-version (i.e. Pro Tools 12.4.0.294)…
- 32-bit
- 64-bit


Attachments:

Please attach any crash reports or logs, or mini dump files (Windows only) to your support ticket.

Further, for Mac users (specifically), a .spx file would be appreciated. You may save, zip, and attach this in your ticket...

How do I save a .spx file?

Click the ‘Apple’ icon (top left), select About This Mac > More Info > System Report. Then, File > Save.

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Kind regards,

Posted by: Gmontano May 16 2016, 04:14 PM

QUOTE (Ashley Smith @ May 16 2016, 11:08 AM)