Order #49037 Issue |
Order #49037 Issue |
Nov 27 2015, 11:14 AM
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#1
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Newbie Group: Members Posts: 2 Joined: 26-November 15 Member No.: 19,165 |
Hi,
Yesterday I placed an order for GRM Tools Complete II. The status is currently on 'ERROR while processing Order Automatically!!!', I am just wondering if there is an update on what the issue might be or how long it usually takes for the licenses to be delivered. Thanks |
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Nov 27 2015, 11:58 AM
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#2
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Staff Group: Team Posts: 615 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 |
Hi, Yesterday I placed an order for GRM Tools Complete II. The status is currently on 'ERROR while processing Order Automatically!!!', I am just wondering if there is an update on what the issue might be or how long it usually takes for the licenses to be delivered. Thanks Hello Karltechno, Thanks for your interest in DontCrack and GRM plug-ins. Due to a large number of orders, we found ourselves temporarily out of stock on this product. We have re-ordered and you should have an order confirmation for this item today. Thank you for your understanding in this matter. Best Regards, Nick -------------------------------------------- DontCrac[k] Nick Hamilton - Product Manager http://www.dontcrack.com ------------------------------------------- |
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Nov 28 2015, 11:37 AM
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#3
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Newbie Group: Members Posts: 2 Joined: 26-November 15 Member No.: 19,165 |
Hello Karltechno, Thanks for your interest in DontCrack and GRM plug-ins. Due to a large number of orders, we found ourselves temporarily out of stock on this product. We have re-ordered and you should have an order confirmation for this item today. Thank you for your understanding in this matter. Best Regards, Nick -------------------------------------------- DontCrac[k] Nick Hamilton - Product Manager http://www.dontcrack.com ------------------------------------------- Hi, I still have not received any license information and the order status has not changed, is it likely to be delivered today? Thanks Edit -- I have just received the license info and all is in working order, thanks! This post has been edited by Karltechno: Nov 28 2015, 12:07 PM |
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Nov 30 2015, 01:15 PM
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#4
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Staff Group: Team Posts: 615 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 |
Hi, I still have not received any license information and the order status has not changed, is it likely to be delivered today? Thanks Edit -- I have just received the license info and all is in working order, thanks! Hello Karltechno, Glad to hear you got it OK. Sorry it took a while but the promo exceeded the stock and GRM had a problem getting us the serials quickly. As soon as we had them we completed the orders. Best Regards, Nick |
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