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Plugivery Forums _ Plug & Mix _ P&m Plug-ins Bug Reports

Posted by: DontCrack Sep 18 2011, 10:55 AM

Dear friends,

If you encounter systematic bugs or any other kind of problems using our DC V.I.P. Series plug-ins, please report them here !

Please visit our http://www.dontcrack.com/plugins/bundle.php?ref=VIP1 before you do so.

In order to fix bugs, we need to reproduce them in the exact same environment as yours. We therefore ask that you bring as many technical details as possible concerning your computer, DAW and overall studio environment :

1- Platform (Mac or PC)
2- Exact computer OS version
3- DAW sequencer with exact version
4- Which audio interface are you using (internal sound card or external audio interface)
5- Are you using third party software such as VST rappers ?
6- Anything else that can help our team reproduce the problems you encounter.

Thanks in advance for your time helping us improve our products.

Kind Regards - peter

Posted by: vic_france Sep 18 2011, 06:30 PM

Hello,
I downloaded the VIP Bundle demo yesterday, and have been browsing through them (some very nice stuff in there! smile.gif ).
However, I keep encountering (what I think is) the same problem with all the plugins (see my system specs in my signature), that I don't think is related to these being the demo versions..
In Cubase 6.0.4 (Mac), sometimes, even after just a few seconds, the plugins' GUI simply stops working (including its bypass switch). I am not saying that the plugin actually stops working (I can certainly hear a difference when I toggle the plugin off and on again via Cubase's own bypass switch), but none of the GUI's controls have any effect any more. I have to empty then reload the plugin to get it to work again.
(I am still going through the plugins, but of course this current problem is sometimes making it more difficult to assess them wink.gif )

Posted by: vic_france Sep 18 2011, 10:15 PM

(sorry.. I don't see how to edit my original post.. maybe because it was my very first post?.. and I can edit this one wink.gif )..
Anyways, just to add that the meters do continue to work (so it isn't actually frozen.. and I can still move the knobs.. but they no longer have any effect)

Posted by: DontCrack Sep 19 2011, 10:33 AM

Hi Vic,

We heard of that but weren't able to reproduce up to now... Actually, we have been able to reproduce it but only on Mac running Windows under Parrallel...

We'll investigate further more.

Thanks for reporting.

BR - Peter

Posted by: vic_france Sep 19 2011, 03:56 PM

Thanks for the speedy reply, Peter smile.gif
So, I just tried the AU version, in DP7. The same thing happened.. but (I do hope this will not be a "false" indication)..
Please try this..
1) Load any plugin (I used Brightness in this example) onto an audio track, and hit Play.
2) Adjust some settings.
3) Bypass the plugin, via the button on the plugin's GUI
4) (while the plugin is still bypassed) move some knobs.
5) Come out of bypass mode.
Nothing works any more.
(you may need to do that a few of times.. i haven't found an exact sequence of actions that will definitely cause this to happen, but if you repeatedly manipulate the knobs and the bypass button.. it can happen within just a few seconds).

Posted by: DCsupport Sep 19 2011, 04:41 PM

Thanks again Vic, we'll definitely try such sequences...

We'll keep you posted.

Cheers - Peter

Posted by: DCsupport Sep 19 2011, 05:23 PM

Dear DC Users,

We have been able to reproduce some bugs/issues you reported, here's the list:

1- Fixed : GUI controls stop working after one or two minutes.
2- Fixed : Input/Output issue when using a DC-Plug-in with FL Studio (Windows).
3- Fixed : DC-Dimension 3D RTAS on Windows is not showing up in the plug-ins list.
4- Optional : Update knobs design to make them more readable.

We will release an update (v1.0.1) in the next hours/day that fixes all problems you have reported.

Thank You
--
The DC Support team

Posted by: vic_france Sep 19 2011, 10:01 PM

Great! smile.gif looking forward to it.

Posted by: Wurst Werner Sep 20 2011, 09:45 AM

Hello,

I downloaded the demo version of the VIP bundle and it runs fine with Cubase5. But I'm also a user of the www.softwareaudioconsole.com (SAC) and SAWstudio, which are installed on the same computer. Everytime I insert one of the VIP plugins, a error message occurs-->

SAWstudio:

http://imageshack.us/photo/my-images/842/sawerror.jpg/

SAC:

http://imageshack.us/photo/my-images/850/sacvipbundle.jpg/

Any ideas?
I tried it on two different computers (win7 64bit and XP pro 32bit). The VIP bundle works fine with Cubase but not with SAW&SAC.

Greetings from Germany:-)
Christian

Posted by: DCsupport Sep 20 2011, 03:38 PM

QUOTE (Wurst Werner @ Sep 20 2011, 09:45 AM) *
Hello,

I downloaded the demo version of the VIP bundle and it runs fine with Cubase5. But I'm also a user of the www.softwareaudioconsole.com (SAC) and SAWstudio, which are installed on the same computer. Everytime I insert one of the VIP plugins, a error message occurs-->

SAWstudio:

http://imageshack.us/photo/my-images/842/sawerror.jpg/

SAC:

http://imageshack.us/photo/my-images/850/sacvipbundle.jpg/

Any ideas?
I tried it on two different computers (win7 64bit and XP pro 32bit). The VIP bundle works fine with Cubase but not with SAW&SAC.

Greetings from Germany:-)
Christian


Hello Christian,

First, thank you for reporting this problem to us.

Actually, we never heard about SAC & SAWstudio before, so we are going to download and install the software for test in our machines, it may take some time before we can come with a solution, as soon as we know more, we will let you know.

Please check this tread frequently for bug fixes and upgrades.

Thank you for your patience,
--
Jonathan
DC Tech Support Team

Posted by: Wurst Werner Sep 20 2011, 05:21 PM

Thanks Jonathan, for your quick reply.
The VIP Bundle would be awesome for the use with SAC, since all of your plugins (except the limiter) run with zero latency.
I will purchase immediately, if the problem can be fixed.

All the best
Christian

Posted by: DCsupport Sep 20 2011, 10:10 PM

QUOTE (Wurst Werner @ Sep 20 2011, 05:21 PM) *
Thanks Jonathan, for your quick reply.
The VIP Bundle would be awesome for the use with SAC, since all of your plugins (except the limiter) run with zero latency.
I will purchase immediately, if the problem can be fixed.

All the best
Christian


Hello Christian,

I've just tested upcoming v1.0.1 with SAC and SAWStudio, all the plug-ins are working correctly, v1.0.0 has a bug in the input/output configuration that was causing problem with FL Studio on Windows, we fixed the problem for FL Studio, SAC and SAWStudio used to crash cause the same issue, so the fixed version v1.0.1 is working like a charm with your favorite DAWs.

We are building the installers at the moment I'm writing this text, new v1.0.1 should be available for download in the next hours.

Once again, thank you for sending your feedback to us, we appreciate your help in making our software better.

Regards,

Jonathan.
DC Tech-Support

Posted by: Wurst Werner Sep 21 2011, 08:36 AM

Wow - you guys rock!
I will check V1.0.1, as soon as it is available.

Thank you
Christian

Posted by: DontCrack Sep 21 2011, 03:06 PM

There it is laugh.gif

http://forums.dontcrack.com/index.php?showtopic=8132

Enjoy !

Posted by: vic_france Sep 22 2011, 03:05 PM

QUOTE (DontCrack @ Sep 21 2011, 04:06 PM) *
There it is laugh.gif

http://forums.dontcrack.com/index.php?showtopic=8132

Enjoy !

Shall I send you an email with my home address, so that you'll know where to lay the red carpet?.. 'cos I'm now a V.I.P.! laugh.gif

Very happy customer wink.gif

Posted by: vic_france Sep 22 2011, 04:01 PM

Slight problem here, though..
(Cubase 6, Mac)
GUI>Disk>"Save as" and "Save Current Preset" don't seem to be doing anything (could this be user error, or an installation error?.. I have moved the individual plugins into my preferred VST sub-folders; e.g. "Modulation", "Compression" etc.)
Fortunately, I can save the preset to Cubase's own MediaBay, as a vstpreset.

My User presets folders are there (Library/Application Support/Dont Crack/Plug-in Settings/[folders for each plug-in.. each with a "00-User Presets" folder and a "01-Factory Presets" folder. The factory presets load o.k., and if I copy a factory preset into the User Preset folder, it loads o.k. from there too, so the problem seems to be just when saving]

Posted by: vic_france Sep 22 2011, 04:59 PM

Apologies.. it is in fact working o.k.
But..
(it eventually became obvious when I tried the same thing in Digital Performer)..
I had my plugin GUI set to "Always On Top", and when I clicked on "Save New Preset as", the small window where you enter the new preset name, was completely hidden underneath (and of course, the first time, I didn't even know there was even supposed to be a window to go look for! smile.gif.. I think I was expecting the standard Mac File Selector to open ).

Posted by: DontCrack Sep 23 2011, 02:08 PM

QUOTE (vic_france @ Sep 22 2011, 04:05 PM) *
Shall I send you an email with my home address, so that you'll know where to lay the red carpet?.. 'cos I'm now a V.I.P.! laugh.gif

Very happy customer wink.gif


Hey Vic, good to hear all is well ! You sure are a V.I.P. and here's your red carpet.

Thanks for your great support and business.

EDIT : Oups I missed the issues above... At the end, are things Ok or still some issues ?

All the best - Peter


Posted by: vic_france Sep 23 2011, 03:54 PM

QUOTE (DontCrack @ Sep 23 2011, 03:08 PM) *
Hey Vic, good to hear all is well ! You sure are a V.I.P. and here's your red carpet.

Thanks for your great support and business.

EDIT : Oups I missed the issues above... At the end, are things Ok or still some issues ?

All the best - Peter


Just missing the line of top models lining the staircase, but otherwise, much appreciated! tongue.gif.

Seriously, though, all is fine as regards saving presets. Unless there is some way of making it so that the small "save preset" window is never completely hidden (can it be made Always on Top"?) ?

But, be warned.. there will be a few feature requests with which to hound you wink.gif

Posted by: JJ Morning Sep 24 2011, 12:58 AM

I purchased the complete DontCrack VIP bundle yesterday.

I downloaded the software, installed it and authorized it. Everything completed successfully. Yet, whenever I load any instance of any plugin, the plugin says it is running in demo mode.

I followed the authorization instructions carefully and redid the installation and authorization process several times. Nothing helps. I cannot get the plugins to operate except in demo mode.

I am using the 64-bit version of the VIP plugins in Reaper 64-bit under Windows 7 64-bit.

I also tried installing and authorizing the 32-bit plugins and then loading them in Chainer. No luck -- same problem!

I contacted support and they asked me to send the authorization file, which I did (haven't heard back from them after that). They suggested that I make some changes to the Windows 7 admin permissions, which I did, as well.

The plugins all still open in demo mode.

I would like to be able to use these plugins over the weekend, if possible. Does anyone have any ideas as to why the plugins might open only in demo mode? Every time that I run the authorization, I get a message saying that the authorization was successful, but the plugins can't seem to respond correctly.

Any ideas? Thanks!

Posted by: DontCrack Sep 24 2011, 05:30 AM

QUOTE (JJ Morning @ Sep 24 2011, 01:58 AM) *
I purchased the complete DontCrack VIP bundle yesterday.

I downloaded the software, installed it and authorized it. Everything completed successfully. Yet, whenever I load any instance of any plugin, the plugin says it is running in demo mode.

I followed the authorization instructions carefully and redid the installation and authorization process several times. Nothing helps. I cannot get the plugins to operate except in demo mode.

I am using the 64-bit version of the VIP plugins in Reaper 64-bit under Windows 7 64-bit.

I also tried installing and authorizing the 32-bit plugins and then loading them in Chainer. No luck -- same problem!

I contacted support and they asked me to send the authorization file, which I did (haven't heard back from them after that). They suggested that I make some changes to the Windows 7 admin permissions, which I did, as well.

The plugins all still open in demo mode.

I would like to be able to use these plugins over the weekend, if possible. Does anyone have any ideas as to why the plugins might open only in demo mode? Every time that I run the authorization, I get a message saying that the authorization was successful, but the plugins can't seem to respond correctly.

Any ideas? Thanks!



Hi JJ,

We are working on it and doing our best to answer as quickly as possible. But some issues can be tricky and we do need to reproduce them if they are to be fixed...

One thing that may sound stupid but often works :

When you copy/paste your serial when prompt, do you make sure there are no blank spaces before and after the serial ?

When entering the serial, the system may say something like "Thank you for registering" while the serial is in fact corrupted...

Please confirm as we haven't encountered such reports from other Reaper Users...

Thanks for your patience.

Kind Regards - Peter

Posted by: JJ Morning Sep 24 2011, 07:31 AM

QUOTE (DontCrack @ Sep 23 2011, 09:30 PM) *
Hi JJ,

We are working on it and doing our best to answer as quickly as possible. But some issues can be tricky and we do need to reproduce them if they are to be fixed...

One thing that may sound stupid but often works :

When you copy/paste your serial when prompt, do you make sure there are no blank spaces before and after the serial ?

When entering the serial, the system may say something like "Thank you for registering" while the serial is in fact corrupted...

Please confirm as we haven't encountered such reports from other Reaper Users...

Thanks for your patience.

Kind Regards - Peter


Thanks, Peter. I appreciate your response and help. I am a software engineer, myself, so I do understand all the issues and complications. I have been trying to do as many experiments as I can think of to try to help.

I did redo the authorization being very careful to make sure there was no extraneous white space, either before or after the serial number.

I also tried to authorize using the 32-bit plugins using Chainer instead of Reaper, so I eliminated the variables of Reaper versus Chainer and 64-bit versus 32-bit. I checked the permissions on the authorization file, as well.

At this point, I don't know what else to try in order to help. I was hoping that some users might have a similar experience and could provide some insight.

Thanks, again, for your response.

Posted by: JJ Morning Sep 24 2011, 07:35 AM

BTW, every time I run the authorization procedure, I get the message

"Authorization successful!

This computer is now authorized.

..."


So, the authorization process seems to think it finished successfully. It is just that the plugins don't detect the authorization once they are reloaded -- even if I restart Reaper or Chainer or even if I reboot my system.

Posted by: Morpheus Sep 24 2011, 12:03 PM

Hi,

For the record, in Reaper with Logic 9.1.5 / OSX 10.6.7 / 32 bit the Bundle runs fine.

Cheers

Posted by: DCsupport Sep 24 2011, 12:20 PM

Hello,

Looks like an Administrator Permissions problem, please follow the steps below:

1- On your desktop, double-click '', select your boot drive (C:), right-click on the drive and open 'Properties' on the displayed menu..
2- When the Properties window appears, on the tabs, select 'Security'.
3- On the 'Group or User Names' list, select 'Administrator' and click the 'Edit' button..
4- On the list, click the check-box to allow permission for 'Full Control', click 'Apply' and close all windows..

You'll have to re-authorize your computer using the serial you received, then it should work.

Please let me know,

Thank You.
--
Jonathan
DC Tech Support

Posted by: DCsupport Sep 24 2011, 12:23 PM

QUOTE (JJ Morning @ Sep 24 2011, 01:58 AM) *
I contacted support and they asked me to send the authorization file, which I did (haven't heard back from them after that). They suggested that I make some changes to the Windows 7 admin permissions, which I did, as well.


Sorry but we didn't received your email ??

Thank You
--
Jonathan,
DC Tech Support

Posted by: JJ Morning Sep 24 2011, 05:52 PM

QUOTE (DCsupport @ Sep 24 2011, 04:23 AM) *
Sorry but we didn't received your email ??

Thank You
--
Jonathan,
DC Tech Support


Hi Jonathan,

I replied to both of your emails as soon as I received them. I just resent them, again. Do you not receive or check the email address that you send from? Is there a different email address I should be using? Let me know.

Thanks! :-)

Posted by: JJ Morning Sep 24 2011, 05:58 PM

QUOTE (DCsupport @ Sep 24 2011, 04:20 AM) *
Hello,

Looks like an Administrator Permissions problem, please follow the steps below:

1- On your desktop, double-click '', select your boot drive (C:), right-click on the drive and open 'Properties' on the displayed menu..
2- When the Properties window appears, on the tabs, select 'Security'.
3- On the 'Group or User Names' list, select 'Administrator' and click the 'Edit' button..
4- On the list, click the check-box to allow permission for 'Full Control', click 'Apply' and close all windows..

You'll have to re-authorize your computer using the serial you received, then it should work.

Please let me know,

Thank You.
--
Jonathan
DC Tech Support


Hi Jonathan,

Can you please tell me, specifically, which files need permission changes? My DAW uses three disk drives, each of which are 2 terabytes (including the C: drive). It is not practical for me to change permissions on all files as I have nearly 2 million of them (LOTS of sample files for Kontakt, for example).

I have changed the permissions for the VIP authorization file, Reaper, etc.

Again, it would help me if you could tell me, specifically, what files your code needs permissions set.

Thanks!

Posted by: DCsupport Sep 24 2011, 06:26 PM

QUOTE (JJ Morning @ Sep 24 2011, 06:58 PM) *
Hi Jonathan,

Can you please tell me, specifically, which files need permission changes? My DAW uses three disk drives, each of which are 2 terabytes (including the C: drive). It is not practical for me to change permissions on all files as I have nearly 2 million of them (LOTS of sample files for Kontakt, for example).

I have changed the permissions for the VIP authorization file, Reaper, etc.

Again, it would help me if you could tell me, specifically, what files your code needs permissions set.

Thanks!


Hello JJ,

We install the authorization files in the C: drive into a Dont Crack folder that the installer is creating, the plug-ins are looking at these folders to load presets and authorization files.

- Windows XP: "C:\Documents and Settings\Your Account Name\My Documents\Dont Crack"
- Windows 7 & Vista: "C:\Users\Your Account Name\My Documents\Dont Crack"

In fact, inside the Dont Crack folder, you must see two folders
1) Licensing (this folder includes the authorization files).
2) Plug-In Settings (this folder includes all presets folders & files).

Please let me know,

Thank You.
--
Jonathan
DC Tech Support

Posted by: JJ Morning Sep 24 2011, 06:29 PM

QUOTE (vibisoft @ Sep 24 2011, 10:13 AM) *
Hello JJ,

We install the authorization files in the C: drive into a Dont Crack folder that the installer is creating, the plug-ins are looking at these folders to load presets and authorization files.

- Windows XP: "C:\Documents and Settings\Your Account Name\My Documents\Dont Crack"
- Windows 7 & Vista: "C:\Users\Your Account Name\My Documents\Dont Crack"

In fact, inside the Dont Crack folder, you must see two folders
1) Licensing (this folder includes the authorization files).
2) Plug-In Settings (this folder includes all presets folders & files).

Please let me know,

Thank You.
--
Jonathan
DC Tech Support


Hi Jonathan,

Yes, the "Dont Crack" folder is there (under My Documents, Windows 7, 64-bit). It has two subfolders: "Licensing" and "Plug-n Settings". The Licensing folder contains a file called "VIP1.dc", which I emailed to you, as requested (twice).

Permissions are set on all those folders and files.

Anything else I need to do?

Thanks!

Posted by: lobsterinn Sep 26 2011, 08:44 PM

This isn't exactly a bug, per se...but something that would be nice to have fixed in a future update.

Vintage Compressor makes everything louder, processed or not. I need to attenuate the gain after the plug in to compensate. This may be the case on some other plugs too, but this is the one I have used the most and been annoyed by.

Thanks.

Posted by: DCsupport Sep 26 2011, 10:31 PM

QUOTE (lobsterinn @ Sep 26 2011, 08:44 PM) *
This isn't exactly a bug, per se...but something that would be nice to have fixed in a future update.

Vintage Compressor makes everything louder, processed or not. I need to attenuate the gain after the plug in to compensate. This may be the case on some other plugs too, but this is the one I have used the most and been annoyed by.

Thanks.


Hello,

No, this is not a bug but the way the algorithm has been coded, actually, the plugin is NOT transparent but adds his own color, that's how some old vintage hardware compressors are, we do not add gain to the plug-in output, the algorithm react like that.

Of course you can say, change the internal output gain to be set to 0 dB, yes we can but it's not the idea, the idea is to have this plugin to react like his big brother, the hardware.

If too much gain, just reduce the global gain using the OUT control.

Hope this helps ?.

Thank You.
--
Jonathan
DC Tech Support

Posted by: sopor79 Sep 27 2011, 11:57 AM

Hello,

yesterday I bougth DC Brightness after trying the demo. But when i want to authorize the Plugin I get an error-message! "Cannot launch the software activator- re-install ....." I tried many times and many ways..but the plugin only works in demo-mode! I also tried to activate the plugin directly with the software activator (from the original folder- there i got the message that the authorization was successful....but it also dont work, i reinstalled all components of the software and so on...but nothing works...)

Greetings

Uli

ps i also sent an email yeserday to the support- no answer till now. ;(

Posted by: DontCrack Sep 27 2011, 03:46 PM

QUOTE (sopor79 @ Sep 27 2011, 12:57 PM) *
Hello,

yesterday I bougth DC Brightness after trying the demo. But when i want to authorize the Plugin I get an error-message! "Cannot launch the software activator- re-install ....." I tried many times and many ways..but the plugin only works in demo-mode! I also tried to activate the plugin directly with the software activator (from the original folder- there i got the message that the authorization was successful....but it also dont work, i reinstalled all components of the software and so on...but nothing works...)

Greetings

Uli

ps i also sent an email yeserday to the support- no answer till now. ;(


Hi Uli,

As sent by mail, our tech team is on the case. We'll get back ASAP.

Thanks for your patience.

Kind Regards - Peter

Posted by: sopor79 Sep 27 2011, 03:48 PM

cool...thank You

Posted by: lobsterinn Sep 27 2011, 09:28 PM

QUOTE (DCsupport @ Sep 26 2011, 02:31 PM) *
Hello,

No, this is not a bug but the way the algorithm has been coded, actually, the plugin is NOT transparent but adds his own color, that's how some old vintage hardware compressors are, we do not add gain to the plug-in output, the algorithm react like that.

Of course you can say, change the internal output gain to be set to 0 dB, yes we can but it's not the idea, the idea is to have this plugin to react like his big brother, the hardware.

If too much gain, just reduce the global gain using the OUT control.

Hope this helps ?.

Thank You.
--
Jonathan
DC Tech Support


Thanks for the response. I understand that the volume difference is at least partially related to additional harmonics added by the compressor. It would be nice to have the output volume go negative at least a couple of dB to compensate. I find it valuable to do a volume-matched A/B with the processed / unprocessed signal.

Posted by: DCsupport Sep 28 2011, 01:38 PM

QUOTE (lobsterinn @ Sep 27 2011, 09:28 PM) *
Thanks for the response. I understand that the volume difference is at least partially related to additional harmonics added by the compressor. It would be nice to have the output volume go negative at least a couple of dB to compensate. I find it valuable to do a volume-matched A/B with the processed / unprocessed signal.


Hello lobsterinn,

Yes, I understand, we'll see what we can do,

Thank You.
--
Jonathan
DC Tech Support

Posted by: Morpheus Sep 30 2011, 12:53 PM

Hi DC,

first thanks for the two new plugins. Sounds good.
Here, as AU plugins, all Factory presets in v. 1.1.0 are lost. (All plugins) Only User Presets are shown in the plugins. But all Factory Presets are stored under HD/Library/ Application Support/Don't Crack. I think that's a bug, or not? (i7 iMac, OSX 10.6.7, Logic 9.1.5)

Cheers
Morpheus

Posted by: vic_france Sep 30 2011, 01:14 PM

QUOTE (Morpheus @ Sep 30 2011, 01:53 PM) *
Hi DC,

first thanks for the two new plugins. Sounds good.
Here, as AU plugins, all Factory presets in v. 1.1.0 are lost. (All plugins) Only User Presets are shown. I think that's a bug, or not? (i7 iMac, OSX 10.6.7, Logic 9.1.5)

Cheers
Morpeus

Hi,
I was just about to post something similar (so I will anyways tongue.gif)..
But I think I have found the cause.. there is an inconsistency (at least on Mac) in the filepaths for the presets between the VST installer and the installers for AU and RTAS...
(using just DC-Brightness as an example) AU and RTAS installers create the following filepath..
/Library/Application Support/Dont Crack/DC-Brightness (then the two subfolders for Factory and User Presets)
But the Vst Installer creates the following..
/Library/Application Support/Dont Crack/Plug-In Settings/DC-Brightness/(etc)

If I remember correctly, the latter was the filepath used exclusively for all plugin formats in v1.0.1.

So now, if running all three installers, we end up with all the individual plugin presets folder twice.. once directly inside Application Support/Dont Crack, and then again inside a further subfolder, "Plug-In Settings".

I have only tried saving VST presets , so far, and they do indeed still get saved inside the "Plug-Ins Settings" subfolder (and I can load them, and Factory presets too.. no problem).. but the current conflict could be the reason why certain presets are not showing in AU and RTAS versions?

Posted by: vic_france Sep 30 2011, 03:02 PM

Btw, The Preset folder for DC-EchoFlex is named "DC-EchoPlex" here wink.gif.

Posted by: vic_france Sep 30 2011, 03:23 PM

I intended to post another (potential) bug report here, but posted it in the wrong location...
http://forums.dontcrack.com/index.php?showtopic=8153

Posted by: sopor79 Sep 30 2011, 03:54 PM

Hello....

the authorization directly from the plug (loaded in an insert) still don`t works in cubase 6.0.3 ; PC 32bit, WinXP Home E. (perhaps only at my system wink.gif)

BUT; now i can authorize the plug directly from the folder ("2. Authorize You Software") from my desktop....wink.gif

YEAH!!! Thank You...

Posted by: frankymax Sep 30 2011, 10:28 PM

QUOTE (vic_france @ Sep 30 2011, 05:14 AM) *
Hi,
I was just about to post something similar (so I will anyways tongue.gif)..
But I think I have found the cause.. there is an inconsistency (at least on Mac) in the filepaths for the presets between the VST installer and the installers for AU and RTAS...
(using just DC-Brightness as an example) AU and RTAS installers create the following filepath..
/Library/Application Support/Dont Crack/DC-Brightness (then the two subfolders for Factory and User Presets)
But the Vst Installer creates the following..
/Library/Application Support/Dont Crack/Plug-In Settings/DC-Brightness/(etc)

If I remember correctly, the latter was the filepath used exclusively for all plugin formats in v1.0.1.

So now, if running all three installers, we end up with all the individual plugin presets folder twice.. once directly inside Application Support/Dont Crack, and then again inside a further subfolder, "Plug-In Settings".

I have only tried saving VST presets , so far, and they do indeed still get saved inside the "Plug-Ins Settings" subfolder (and I can load them, and Factory presets too.. no problem).. but the current conflict could be the reason why certain presets are not showing in AU and RTAS versions?

So, would a DC support person please let me know asap if this is the case as I am downloading the new installer for v1.1.0 but I don't want to install if a new updater will be issued soon that will correct this problem.
Thank you!

Posted by: DontCrack Oct 1 2011, 08:31 AM

Hi Guys,

Thanks for reporting these.

We were able to reproduce the preset folder problem on Mac...

We also fixed the issues on XP where audio wasn't processed in demo mode under certain circumstances...

The EchoFlex folder is also an issue that will be fixed.

We have a new version 1.1.1 that should be available in the next hours and will fix all of these.

We apologies for the trouble but these were very tricky issues that our beta guys didn't notice at first.

I will post as the new version is available online.

Thanks - Peter

Posted by: DontCrack Oct 1 2011, 11:38 PM

Dear friends,

We hope you'll appreciate our prompt response to your reports.

========================================
FIXED BUGS - MODIFICATIONS: 09/30/2011 Version 1.1.1
========================================

- Fixed : Demo version wasn't processing audio under certain circumstances.
- Fixed : Non accessible Presets on Mac
- Fixed : Windows XP installer issue
- Fixed : DC-EchoFlex presets was saved into 'EchoPlex' folder instead of 'EchoFlex'

Here is the link to the http://www.dontcrack.com/plugins/bundle.php?ref=VIP1#downloads.

Thanks for your feedback - Peter

Posted by: vic_france Oct 2 2011, 01:42 AM

Just to let you know that the presets are o.k. in VST Mac. Thanks smile.gif

Posted by: Morpheus Oct 2 2011, 01:09 PM

QUOTE (vic_france @ Oct 2 2011, 02:42 AM) *
Just to let you know that the presets are o.k. in VST Mac. Thanks smile.gif


Yes, the same with AU in Mac. All runs fine. Thanks too laugh.gif

Cheers

Posted by: DontCrack Oct 3 2011, 09:36 AM

Great to hear that guys. Thanks for your time reporting bugs. That greatly helped us improve our products.

Kind Regards - Peter

Posted by: flonky Oct 3 2011, 03:07 PM

Anytime I remove an inserted DC plug-in (AU version) in the NI Maschine software Maschine crashes.
Inserting them is no problem, they work without issues but 1 second after removing them from a slot Maschine crashes.

My setup: iMac 27" i5, Mac OS X 10.7.1, Logic 9.1.5, Maschine 1.7.1

Posted by: DCsupport Oct 3 2011, 04:55 PM

QUOTE (flonky @ Oct 3 2011, 03:07 PM) *
Anytime I remove an inserted DC plug-in (AU version) in the NI Maschine software Maschine crashes.
Inserting them is no problem, they work without issues but 1 second after removing them from a slot Maschine crashes.

My setup: iMac 27" i5, Mac OS X 10.7.1, Logic 9.1.5, Maschine 1.7.1


Hello flonky,

We will look at this as soon as we can, are the plug-ins crashes when you use the standalone version or when you use Maschine in AU format with Logic,

Please let me know,

Thank You
--
Jonathan
DC Tech Support

Posted by: flonky Oct 4 2011, 08:16 PM

QUOTE (DCsupport @ Oct 3 2011, 05:55 PM) *
Hello flonky,

We will look at this as soon as we can, are the plug-ins crashes when you use the standalone version or when you use Maschine in AU format with Logic,

Please let me know,

Thank You
--
Jonathan
DC Tech Support


The problem occurs as far as I tested in Maschine standalone. not when using the Maschine plug-in in Logic.

Posted by: manducator Oct 4 2011, 10:02 PM

Hello,

Can anyone check this for me? When I use the digital reverb, I don't hear any difference between the smaal medium and large settings.

And it seems that the decay time not always react like it should.

I'm talking about the 1.1.1 version, never encountered it on previous versions.

Posted by: DCsupport Oct 5 2011, 02:55 AM

QUOTE (manducator @ Oct 4 2011, 11:02 PM) *
Hello,

Can anyone check this for me? When I use the digital reverb, I don't hear any difference between the smaal medium and large settings.

And it seems that the decay time not always react like it should.

I'm talking about the 1.1.1 version, never encountered it on previous versions.


Hello Manducator,

Bug confirmed, will be fixed in incoming v1.1.2 (as well as other issues)

Here's a temporary workaround, when changing the size (Small-Medium-Large), just click and move a little bit the Decay Time knob, the reverb will be adjusted.

Ugly workaround but will temporary work, sorry about that.

Thank You.
--
Jonathan,
DC Tech Support

Posted by: manducator Oct 5 2011, 07:52 AM

QUOTE (DCsupport @ Oct 5 2011, 03:55 AM) *
Bug confirmed, will be fixed in incoming v1.1.2 (as well as other issues)


I can wait. The V.I.P. bundle is a young product with some flaws but the support is great!

Posted by: roofus Oct 7 2011, 11:41 AM

QUOTE (DontCrack @ Oct 2 2011, 08:38 AM) *
Dear friends,

We hope you'll appreciate our prompt response to your reports.

========================================
FIXED BUGS - MODIFICATIONS: 09/30/2011 Version 1.1.1
========================================

- Fixed : Demo version wasn't processing audio under certain circumstances.
- Fixed : Non accessible Presets on Mac
- Fixed : Windows XP installer issue
- Fixed : DC-EchoFlex presets was saved into 'EchoPlex' folder instead of 'EchoFlex'

Here is the link to the http://www.dontcrack.com/plugins/bundle.php?ref=VIP1#downloads.

Thanks for your feedback - Peter


I was having problems auth'ing Dimension3D, I downloaded and installed v1.1.1 and this has fixed the problem.

Roofus

Posted by: DontCrack Oct 7 2011, 04:02 PM

Good to hear that Roofus ! laugh.gif

Kind Regards - Peter

Posted by: Jay Key Oct 11 2011, 12:28 PM

Hi !

I tested v1.1.1 of the whole bundle in Ableton Live 8 x86 on Win 7 x64.

And there are glitches with the VU meter on almost the whole plugin series. It should move smoothly, but that's not the case.

Also on DC-Brightness : when CLIPPER is OFF, the meter doesn't move. When CLIPPER is ON, the meter moves like a GR meter.

On some plugins like DC-Cool Vibe, the VU moves only if the INTENSITY knob is tweaked, and for example with DC-Clarisonix, it moves only if you push the main knob. With DC-Monster Boost the more you push it, the more the needle goes it the left. Don't understand what it's supposed to show...

So what is it showing exactly ? The amount of coloration ?

That said, if you could make the VU work smoothly, that would be a great improvement.

Let's keep in touch.

Posted by: saggesh Mar 3 2012, 05:19 PM

Hello
I've just purchased dc analoger
but It still has the same problems of demo mode.
It stops working after one or two minutes.
I put it on 4 different tracks and every time I have to re-activate it on 4 tracks.
I need to go the sound from d/a to A/d, but I cant cause that stops working in the middle of playback

my system is simple
winxp 32 bit / sp2
pIV 2.8 hyper threading
asus p4p800
I use nuendo 4 , dc analoger as simple vst insert
Orpheus firewire soundcard

let me know something
I read before that bug was fixed..but I still have it

Posted by: saggesh Mar 3 2012, 05:29 PM

QUOTE (saggesh @ Mar 3 2012, 05:19 PM) *
Hello
I've just purchased dc analoger
but It still has the same problems of demo mode.
It stops working after one or two minutes.
I put it on 4 different tracks and every time I have to re-activate it on 4 tracks.
I need to go the sound from d/a to A/d, but I cant cause that stops working in the middle of playback

my system is simple
winxp 32 bit / sp2
pIV 2.8 hyper threading
asus p4p800

let me know something
I read before that bug was fixed..but I still have it

Posted by: saggesh Mar 4 2012, 12:33 PM

sometimes also, the volumes of tracks with dc analoger insert, drop down suddenly with a lot of distortion...

can you help me?

Posted by: saggesh Mar 4 2012, 04:41 PM

the same problem in the rendered file...

Posted by: saggesh Mar 4 2012, 06:11 PM

It seems as before a problem of installers
Icant do the authorization into the sequencer
so I get out, with the exe in the install folder.
Plugins show me that is authorized, but it still works and stopped
sure you've resolved that bug??
please, help me..

Posted by: saggesh Mar 14 2012, 09:13 PM

no answer(mail, forum,etc..)...I think you dont care about your clients and his feedback...
is that true??
Or did you run away?

Posted by: DontCrack Mar 15 2012, 09:08 AM

QUOTE (saggesh @ Mar 14 2012, 09:13 PM) *
no answer(mail, forum,etc..)...I think you dont care about your clients and his feedback...
is that true??
Or did you run away?



Hi Saggesh,

I apologies for the slow feedback on that one... We've been crazy busy with the new brand name and site that we still haven't officially announced. We are also working on new plug-ins and specially on a new 2.0 installer that will hopefully fix the unusual issue you encounter.

The latest 1.1.2 installer fixed most issues reported by users. We are monitoring your feedback and will try to reproduce the bug in order to get it fixed ASAP.

The new 2.0 installer should be out very shortly but we faced very tricky issues making it compatible with the previous DC brand name. It is important that the new P&M 2.0 installer removes previous DC plug-ins and renames presets, etc correctly...

Have you tried to simply uninstall and reinstall with the latest 1.1.2 installer. We have lately uploaded new 1.1.2 installers that you should perhaps try installing. It might solve the issue as it did for other users.

Thanks for your patience and your understanding. We truly do care about customers feedback and will work with our tech support team on making sure such feedback gets quicker response.

Thanks and all the best - Peter

Posted by: saggesh Mar 30 2012, 04:51 PM

QUOTE (DontCrack @ Mar 15 2012, 09:08 AM) *
Hi Saggesh,

I apologies for the slow feedback on that one... We've been crazy busy with the new brand name and site that we still haven't officially announced. We are also working on new plug-ins and specially on a new 2.0 installer that will hopefully fix the unusual issue you encounter.

The latest 1.1.2 installer fixed most issues reported by users. We are monitoring your feedback and will try to reproduce the bug in order to get it fixed ASAP.

The new 2.0 installer should be out very shortly but we faced very tricky issues making it compatible with the previous DC brand name. It is important that the new P&M 2.0 installer removes previous DC plug-ins and renames presets, etc correctly...

Have you tried to simply uninstall and reinstall with the latest 1.1.2 installer. We have lately uploaded new 1.1.2 installers that you should perhaps try installing. It might solve the issue as it did for other users.

Thanks for your patience and your understanding. We truly do care about customers feedback and will work with our tech support team on making sure such feedback gets quicker response.

Thanks and all the best - Peter


Hi Peter
thanks a lot for answer.

I used the latest installer. But the problem still be here.
It seems a bug on installing procedure or similar. Cause software see that it's autorized, but dc analoger still work in demo mode. I tried to change the authoriz file , reinstalling all, also in windows register editor ..maybe..but no results.
anyway I wait for new upgrade and I hope it works good.

thanks a lot again

Posted by: manducator Apr 17 2012, 05:45 PM

I installed the new bundle P&M 2.0 and on 3 of the 4 new plugins (California Tone, British Tone, Magic Queen), some buttons are missing (the ones beneath stereo and boost).

Here is a picture to prove it:



Windows XP 32-bit SP3, reaper 4.

Posted by: j8stringer May 4 2012, 06:53 PM

Same as pictured above on my M&P plugs. Stereo & Boost are marked but no switches. Other than that the amp plugs work great.

XP pro SP3, quad processor, 4 GB RAM, Onyx 1640i f/w400 interface, VST plugs with Tracktion 3 and Studio One (ver 2).
Automap (Novation) is sometimes used to get Waves plugs to work with Tracktion.

Posted by: manducator May 4 2012, 06:58 PM

Hey j8stringer,

Redownload the latest version. Although it doesn't have another version number, it's an updated version that works for me. Let me know.

Posted by: lights May 6 2012, 05:59 PM

Hello, with the lastest update to 2.0, bypassing the effect using the standard VST bypass button does not work. The effects continue to process audio. It's a very simple repro:

1. Open empty project
2. Insert audio to create a single track with audio
3. Insert any P&M 2.0.0 plugin
4. Bypass the plugin using the standard bypass button.
5. Play the project

Result: you will hear the plugin.

I have a test project that I can provide and a screenshot of a bypassed plugin still processing audio, but the forum doesn't appear to allow attachments.

Posted by: j8stringer May 7 2012, 01:59 AM

QUOTE (manducator @ May 4 2012, 01:58 PM) *
Hey j8stringer,

Redownload the latest version. Although it doesn't have another version number, it's an updated version that works for me. Let me know.


Thanks I will give it a shot this week and report back.

Cheers!

Posted by: lights Jun 30 2012, 09:21 PM

QUOTE (lights @ May 6 2012, 09:59 AM) *
Hello, with the lastest update to 2.0, bypassing the effect using the standard VST bypass button does not work. The effects continue to process audio. It's a very simple repro:

1. Open empty project
2. Insert audio to create a single track with audio
3. Insert any P&M 2.0.0 plugin
4. Bypass the plugin using the standard bypass button.
5. Play the project

Result: you will hear the plugin.

I have a test project that I can provide and a screenshot of a bypassed plugin still processing audio, but the forum doesn't appear to allow attachments.


Hello: this problem persists and no new updates have been made available. Can someone comment please? Not being able to bypass the plugin in Cubase is a showstopper bug.

Posted by: vic_france Jul 6 2012, 02:07 PM

QUOTE (lights @ Jun 30 2012, 10:21 PM) *
Hello: this problem persists and no new updates have been made available. Can someone comment please? Not being able to bypass the plugin in Cubase is a showstopper bug.

I can confirm this bug here too. The Cubase audio channel's plugin bypass button does work, but only for about one second, then the effect comes back (although the bypass light remains on, of course). Fortunately, the "on/off" switch on the plugin's GUI does work smile.gif

Posted by: lights Jul 6 2012, 02:16 PM

QUOTE (vic_france @ Jul 6 2012, 06:07 AM) *
I can confirm this bug here too. The Cubase audio channel's plugin bypass button does work, but only for about one second, then the effect comes back (although the bypass light remains on, of course). Fortunately, the "on/off" switch on the plugin's GUI does work smile.gif


I don't think it's ok that just the plugin power works as it can't be turned on and off without an audible pop. This means the common task of automating plugin bypass can't be used to turn on and off the effect during the song.

Are these effects still being maintained? The forum has gone silent.

Posted by: j8stringer Jul 8 2012, 04:40 AM

QUOTE (manducator @ May 4 2012, 01:58 PM)
Hey j8stringer,

Redownload the latest version. Although it doesn't have another version number, it's an updated version that works for me. Let me know.

Thanks I will give it a shot this week and report back.

Cheers


As a follow up, at the edn of May I installed vr 2.0 again, but no change to the problem plugs. Should I try a current vr 2.0 download (as of July)? Have the downloads been updated to address this problem?

Thanks for any help you can give. I use these amp plugs alot. They can be a life saver when your maxed out ( Amplitube and S-Gear draw heavy).

Posted by: folkfreak Dec 18 2012, 05:02 AM

When I insert any of the guitaramplifier Plugins into a monotrack in Nuendo 5 (Win 7,64) and turn on the drive knob the right inputmeter of the plugin goes to red and stays there and the plugin gets muted. I can only use them in stereotracks.
That should be fixed, as I can't quicky insert such a plugin into an exixting track, because I would have to create a stereotrack first, kopy the audio there and than insert the plugin.

Posted by: DontCrack Dec 18 2012, 03:22 PM

Hi guys,

The new V3.0.0 version should be available in the next 48 hours.

I have reported bugs mentioned here and the new version should solve most if not all of them.

We will have a close look at this thread and fix any bug reported ASAP.

Thanks - Peter

Posted by: lights Dec 19 2012, 02:48 AM

Great news Peter!!

Posted by: DontCrack Dec 20 2012, 12:52 PM

Dear friends,

HERE THEY ARE !

http://www.plugandmix.com/support/downloads/

We look forward to your feedback.

Thanks - Peter

Posted by: lights Dec 20 2012, 03:35 PM

Wow. Expecting bug fixes and receive 14 new plugins. Merry Xmas to me! Thanks Peter!!

Posted by: lights Dec 21 2012, 07:02 AM

Found a minor bug in Granulizer x64 (Win, using Cubase 7.0.1):

- Cannot step left/right through presets using the < and > arrows.

Posted by: lights Dec 21 2012, 07:06 AM

Found a major issue in Octaplexer x64 (Win, using Cubase 7.0.1):

- Presets do not load. Selecting any preset does not change the settings to that of the new preset.

Posted by: lights Dec 21 2012, 07:07 AM

Found a major issue in Psycho Ring x64 (Win, using Cubase 7.0.1):

- Presets do not load. Selecting any preset does not change the settings to that of the new preset. (same bug as observed in Octaplexer)

Posted by: lights Dec 21 2012, 07:10 AM

Found a bug in Talking Tone x64 (Win, Cubase 7.0.1.. again):

- Cannot step left/right through presets using the < and > arrows. (same bug in Granulizer)

Posted by: lights Dec 21 2012, 07:12 AM

Found a bug in Vinylizer x64 (Win, Cubase 7.0.1.. again):

- Cannot step left/right through presets using the < and > arrows. (same bug in Granulizer & Talking Tone)

Posted by: DontCrack Dec 21 2012, 09:56 AM

Thanks for reporting Lights,

Working on these...

Cheers - Peter

Posted by: Morpheus Dec 22 2012, 12:06 AM

Hi Peter

Here is another bug:
I'm using Logic 9.1.8, Reaper 4.31 & Studio One V2 /2.5 / OSX10.6.8 and I'm missing the Deluxe Tilt plugin. The validation process was successful, the component file is in the correct folder, but the plugin isn't displayed in all three DAW's. (I've installed the Bundle and the Single plugin several times)
Thanks for completing the Bundle biggrin.gif

Cheers!
Morpheus


Posted by: lights Dec 22 2012, 12:39 AM

That's an interesting bug Morpheus. It does show up in Cubase. I wonder if it's some sort of VST categorization problem. Maybe it's hiding elsewhere in your VST menu? I have "sort plugins by vendor" turned on in Cubase, so they all appear under P&M.

Posted by: Morpheus Dec 22 2012, 05:53 AM

QUOTE (lights @ Dec 22 2012, 12:39 AM) *
That's an interesting bug Morpheus. It does show up in Cubase. I wonder if it's some sort of VST categorization problem. Maybe it's hiding elsewhere in your VST menu? I have "sort plugins by vendor" turned on in Cubase, so they all appear under P&M.


Hi lights,

Thanks for your thoughts, but when I turn on 'sort plugins' , it's the same problem in all my DAW's. This one plugin is missing. sad.gif

cheers!
Morpheus

Posted by: lights Dec 22 2012, 05:58 AM

No worries. Must be a Mac OS only issue?

Posted by: Morpheus Dec 22 2012, 02:44 PM

May be, but I don't think so because it's the first time ever that I see this bug and I have tons of Plugins....

Posted by: DontCrack Dec 22 2012, 03:36 PM

Hi Guys,

We don't seem to be able to reproduce this bug but working on it...

We will shortly launch a V3.0.1 version with minor bug fixes. That my do the trick ;-)

All the best - Peter

Posted by: lights Dec 22 2012, 05:27 PM

Oh sorry I meant a bug with the Mac version of the plugin since it shows up in Windows.

Posted by: echopark Dec 27 2012, 08:55 PM

I found a bug with the delaytime EchoFlex.
Switch the Sync off, then select a time - for example 448 ms and store the project in Cubase.

After reloading the project the value 448ms has changed to 401ms.

But the confusing thing is, some values are stored correct. When I store 500 ms, it shows 5oo ms after reloading the project.

I tried it in Cubase 6.5 and 7 32 and 64 Bit. Both version have this problem.

Reinhard

Posted by: eric Dec 30 2012, 09:01 AM

QUOTE (echopark @ Dec 27 2012, 08:55 PM) *
I found a bug with the delaytime EchoFlex.
Switch the Sync off, then select a time - for example 448 ms and store the project in Cubase.

After reloading the project the value 448ms has changed to 401ms.

But the confusing thing is, some values are stored correct. When I store 500 ms, it shows 5oo ms after reloading the project.

I tried it in Cubase 6.5 and 7 32 and 64 Bit. Both version have this problem.

Reinhard


Hi Reinhard,

Thanks for the comment. We just uploaded version 3.0.1 with a few bug fixes. Please let me know if that fixed the problem you mentioned.

http://www.plugandmix.com/support/downloads/

Thanks and all the best - Eric

Posted by: echopark Dec 30 2012, 01:53 PM

QUOTE (eric @ Dec 30 2012, 09:01 AM) *
Hi Reinhard,

Thanks for the comment. We just uploaded version 3.0.1 with a few bug fixes. Please let me know if that fixed the problem you mentioned.

http://www.plugandmix.com/support/downloads/

Thanks and all the best - Eric


Hallo Eric,
just tried the new Version 3.01. But the storing bug is still there. Make this plugin ueseless for me.
Hope you`ll fix this in the next update.

Posted by: Morpheus Dec 30 2012, 08:34 PM

QUOTE (Morpheus @ Dec 22 2012, 12:06 AM) *
Hi Peter

Here is another bug:
I'm using Logic 9.1.8, Reaper 4.31 & Studio One V2 /2.5 / OSX10.6.8 and I'm missing the Deluxe Tilt plugin. The validation process was successful, the component file is in the correct folder, but the plugin isn't displayed in all three DAW's. (I've installed the Bundle and the Single plugin several times)
Thanks for completing the Bundle biggrin.gif

Cheers!
Morpheus


Hi,

The same problem with v.3.0.1. Now Deluxe Tilt wasn't displayed in the Audio-Unit-Manager, altought the component file is in the component folder.
The VST version of Deluxe Tilt runs fine in Reaper and Studio One.
Thanks for bug fixing.

cheers
Morpheus

Posted by: DontCrack Dec 31 2012, 04:21 PM

Hi guys,

The AU format is a real pain as most Apple stuff these days... Here's something you might want to try :

1- Go to Logic Menu and go to Preferences > Audio Unit Manager.
2- Click Reset & Rescan Selection.
3- If problems persist, Quit Logic.
4- Go to Macintosh HD/Users/'Your Account'/Library/Caches. In that folder, delete the file called "com.apple.audiounits.cache".
5- Restart Logic. It will re-scan all the available plug-ins, then the plug-in should now show up in the list

Be aware that delating the "com.apple.audiounits.cache" will rescan ALL of your AU plug-ins.

We'll work on fixing this issue if possible...

Thanks - Peter

Posted by: DontCrack Dec 31 2012, 04:23 PM

QUOTE (echopark @ Dec 30 2012, 01:53 PM) *
Hallo Eric,
just tried the new Version 3.01. But the storing bug is still there. Make this plugin ueseless for me.
Hope you`ll fix this in the next update.


We'll look in to that ASAP...

Thanks - Peter

Posted by: lights Jan 1 2013, 12:49 AM

Hello:

Just reporting back on 3.0.1 with respect to the bugs I reported.

I reported two classes of bug above:

1. (Minor) on a few plugins, using the left/right arrows to step through the presets did not work.
THIS IS FIXED.

2. (Major) on two plugins (Octoplexer, Psycho Ring), presets do not load. When selecting a factory preset, the settings all stay exactly the same.
THIS IS NOT FIXED. BUG STILL PERSISTS.

Posted by: Nick Jan 2 2013, 05:32 PM

Hello Lights,

Thanks for the information, we will check this on Cubase on Windows 7 and pass on the details to our developers.
they have been pretty fast updating the versions so we hope we will have a fix real quick;

Keep the reports flowing in as it gets us all closer to having everything working for everyone on all the various platforms.

Best Regards,

Nick


Posted by: Nick Jan 2 2013, 05:50 PM

Dear friends,

Just to let you know that we posted Version 3.0.2 with a few minor bug fixes reported on the Plug and Mix board by our users during the last week.

http://www.plugandmix.com/support/downloads/

A big thank you to all of you who have contributed their useful comments since the launch, much appreciated.

Enjoy,

Posted by: lights Jan 3 2013, 01:22 AM

Thanks for the quick turnaround. Will download tonight!

Posted by: Morpheus Jan 3 2013, 03:02 AM

QUOTE (DontCrack @ Dec 31 2012, 04:21 PM) *
Hi guys,

The AU format is a real pain as most Apple stuff these days... Here's something you might want to try :

1- Go to Logic Menu and go to Preferences > Audio Unit Manager.
2- Click Reset & Rescan Selection.
3- If problems persist, Quit Logic.
4- Go to Macintosh HD/Users/'Your Account'/Library/Caches. In that folder, delete the file called "com.apple.audiounits.cache".
5- Restart Logic. It will re-scan all the available plug-ins, then the plug-in should now show up in the list

Be aware that delating the "com.apple.audiounits.cache" will rescan ALL of your AU plug-ins.

We'll work on fixing this issue if possible...

Thanks - Peter



Hi Peter,

Thanks for your workaround and the new 3.0.2 update and quick bug fixing. Now the Tilt EQ plugin appears and runs fine....but.....now I've lost the Talking Tone Plugin. It's exactly the same problem I've had with the Tilt EQ.
I hope it helps.

Cheers
Morpheus


Posted by: Nick Jan 4 2013, 12:06 PM

QUOTE (Morpheus @ Jan 3 2013, 03:02 AM) *
Hi Peter,

Thanks for your workaround and the new 3.0.2 update and quick bug fixing. Now the Tilt EQ plugin appears and runs fine....but.....now I've lost the Talking Tone Plugin. It's exactly the same problem I've had with the Tilt EQ.
I hope it helps.

Cheers
Morpheus


Hello Morpheus,

Thanks for your positive remarks.
Glad to hear the Tilt EQ is functioning for you, we will pass on the info about the Talking Tone to the developers so they can take a look into it. Strange that it was working and now it doesn't want to.

We will keep you informed about the progress on getting it back to normal.

Regards,

Nick

Posted by: bisszerk Feb 16 2013, 02:44 AM

I found that if pro tools crashed while using any of the plug and mix plugins,
then the plugins used in that session will be permanently disabled. For example
as I had the reverb loaded into a session, pro tools crashed. After that I could
start any session and try to load the reverb plugin and it will always cause a
crash showing the .dll as the problem. I reinstalled pro tools and the plugin,
and also ran system maintenance tools to clear the registry. This did not fix
the problem. In order to fix the problem I installed a demo of another plug and
mix plugin and ran that in the session, then from the pro tools plugin window I
selected the reverb and somehow it worked again.I still can't load the reverb directly...
I have to select another plugin first, then load the reverb from the plugin window... Also
if the project is saved with the reverb it will crash on open.

Just thought you should
investigate. I am on Windows 7 64 bit AMD Athlon X2 Pro Tools 8.05 M-Powered
running RTAS.

Posted by: bisszerk Feb 17 2013, 06:15 AM

QUOTE (bisszerk @ Feb 15 2013, 08:44 PM) *
I found that if pro tools crashed while using any of the plug and mix plugins,
then the plugins used in that session will be permanently disabled. For example
as I had the reverb loaded into a session, pro tools crashed. After that I could
start any session and try to load the reverb plugin and it will always cause a
crash showing the .dll as the problem. I reinstalled pro tools and the plugin,
and also ran system maintenance tools to clear the registry. This did not fix
the problem. In order to fix the problem I installed a demo of another plug and
mix plugin and ran that in the session, then from the pro tools plugin window I
selected the reverb and somehow it worked again.I still can't load the reverb directly...
I have to select another plugin first, then load the reverb from the plugin window... Also
if the project is saved with the reverb it will crash on open.

Just thought you should
investigate. I am on Windows 7 64 bit AMD Athlon X2 Pro Tools 8.05 M-Powered
running RTAS.


btw here is

Problem signature:
Problem Event Name: BEX
Application Name: ProTools M-Powered.exe
Application Version: 8.0.5.60
Application Timestamp: 4d6f7153
Fault Module Name: PM-Digital Reverb.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50e0a736
Exception Offset: 0007beac
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 425a
Additional Information 2: 425aa9b97cbbbe3c5bc7ce8828e7b5c7
Additional Information 3: ff5b
Additional Information 4: ff5b09f5da69d71ff3456b7ea87579f4

Posted by: bisszerk Feb 28 2013, 08:37 AM

QUOTE (bisszerk @ Feb 17 2013, 12:15 AM) *
btw here is

Problem signature:
Problem Event Name: BEX
Application Name: ProTools M-Powered.exe
Application Version: 8.0.5.60
Application Timestamp: 4d6f7153
Fault Module Name: PM-Digital Reverb.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50e0a736
Exception Offset: 0007beac
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 425a
Additional Information 2: 425aa9b97cbbbe3c5bc7ce8828e7b5c7
Additional Information 3: ff5b
Additional Information 4: ff5b09f5da69d71ff3456b7ea87579f4


It seems that it is actually only the reverb that is causing issues.

Any news on this yet?

Posted by: erickuo Mar 19 2013, 01:13 AM

Is this a bug?




Posted by: Nick Mar 19 2013, 11:03 AM

QUOTE (erickuo @ Mar 19 2013, 01:13 AM) *
Is this a bug?





Hello Erikuo,

Not really a bug, it depends on what signal is being fed to the plug-in.

If it is a mix that varies in its dynamics which most do then the output level will vary below the Maximum of the -0.3dB in the setting so the master could show a level inferior to that level.

It is a continuous signal such as a sine wave at -0.3dB then yes in theory it should match in the Master fader's output.

Then if there is a difference then either software could have a problem about how the levels are displayed.

Next point is that any plug-in or hard ware for that matter when engaged and not in bypass will be acting on the signal and modifying it and therefore potentially changing the overall output.

With almost everything we do to the audio path it is best to trust your ears, not the displays, when one hears distortion for example, it doesn't matter if a displays says it is not clipping, your ears are the ultimate judge.

Hope this helps.

Nick


Posted by: rlwing Mar 27 2013, 03:44 PM

I posted this on FaceBook before I found this forum. PLEASE HELP!

Hi, Not sure how to get help so I'll try here. I received my "free" plug for sharing your page, California Tone, and I've tried to install it, as well as a few others for demo, but I cannot find the California Tone in Pro Tools 10, and the others, like British Tone, give an error dialog when launching, "Couuld not find the PM-British Tone Presets directory." Any ideas?

I have Pro Tools 10, and am attempting to install the AAX version.

Thanks,

Rob

Posted by: patrik@wahlund.nu Mar 28 2013, 02:16 PM

Dear P&M

I recently got the P&M ULTRAMAXIT through your nice free deal and was excited to try it out.

Problem
1) I use Pro Tools 10 on a MacBook Pro with two user accounts setup one for my writing work and second for music. When I try to install the plug-in on the music user it tells me that user does not have admin rights and the activation fails. Interestingly the music user has admin rights. It also seems it does not setup the plug-in presets correctly on the music user as they are lacking from the menu.

2) I erased all files related to the plug-in and installed it on my "work user" since it was the first user created. Installation works fine and so does the activation procedure. During the installation I am told that the program installed the plugin for all users. Great news!! biggrin.gif

3) I log back on to use plug-in on my "music user" and find the plugin installed but running as a demo, so I simply click the menu and try to activate but now I get same error message again. The presets are not installed and the plugin cannot be activated and only runs as a demo.

Is there a solution to this problem? I have browsed the forum and read the FAQ. I do want to keep using separate users/accounts for my music and work since I do not want many help programs running in the background I rely on when using my computer for other things than creating music.

Keep up the good work, it is a great plug-in apart from this small problem I encountered.

Running: OSX 10.8.2; ProTools 10.3.2; AVID Eleven Rack

Regards /Patrik

Posted by: bisszerk Mar 30 2013, 09:51 PM

QUOTE (bisszerk @ Feb 28 2013, 02:37 AM) *
It seems that it is actually only the reverb that is causing issues.

Any news on this yet?


I have since upgraded to pro tools 10 and the AAX version of the plugins... Works perfect now.

Posted by: DontCrack Apr 3 2013, 04:22 PM

QUOTE (rlwing @ Mar 27 2013, 04:44 PM) *
I posted this on FaceBook before I found this forum. PLEASE HELP!

Hi, Not sure how to get help so I'll try here. I received my "free" plug for sharing your page, California Tone, and I've tried to install it, as well as a few others for demo, but I cannot find the California Tone in Pro Tools 10, and the others, like British Tone, give an error dialog when launching, "Couuld not find the PM-British Tone Presets directory." Any ideas?

I have Pro Tools 10, and am attempting to install the AAX version.

Thanks,

Rob


Hello Rob,

We need a bit more information please.

Are you on Mac or PC, what OS version, the exact version of ProTools would be very helpful.

Thanks.


Posted by: DontCrack Apr 3 2013, 04:25 PM

QUOTE (patrik@wahlund.nu @ Mar 28 2013, 03:16 PM) *
Dear P&M

I recently got the P&M ULTRAMAXIT through your nice free deal and was excited to try it out.

Problem
1) I use Pro Tools 10 on a MacBook Pro with two user accounts setup one for my writing work and second for music. When I try to install the plug-in on the music user it tells me that user does not have admin rights and the activation fails. Interestingly the music user has admin rights. It also seems it does not setup the plug-in presets correctly on the music user as they are lacking from the menu.

2) I erased all files related to the plug-in and installed it on my "work user" since it was the first user created. Installation works fine and so does the activation procedure. During the installation I am told that the program installed the plugin for all users. Great news!! biggrin.gif

3) I log back on to use plug-in on my "music user" and find the plugin installed but running as a demo, so I simply click the menu and try to activate but now I get same error message again. The presets are not installed and the plugin cannot be activated and only runs as a demo.

Is there a solution to this problem? I have browsed the forum and read the FAQ. I do want to keep using separate users/accounts for my music and work since I do not want many help programs running in the background I rely on when using my computer for other things than creating music.

Keep up the good work, it is a great plug-in apart from this small problem I encountered.

Running: OSX 10.8.2; ProTools 10.3.2; AVID Eleven Rack

Regards /Patrik


Hello Patrik,

I would suggest "repairing permissions" we had some other people who had this and once they "repaired" everything went well.

The latest Mac OS versions have been full of "tricks" as the modifications done by Apple lately have not been well documented.


Best Regards,


Posted by: rlwing Apr 5 2013, 09:31 PM

QUOTE (DontCrack @ Apr 3 2013, 09:22 AM) *
Hello Rob,

We need a bit more information please.

Are you on Mac or PC, what OS version, the exact version of ProTools would be very helpful.

Thanks.


Mac OSX 10.7.5
Pro Tools 10.0.0

Posted by: rlwing Apr 7 2013, 04:31 AM

QUOTE (rlwing @ Apr 5 2013, 02:31 PM) *
Mac OSX 10.7.5
Pro Tools 10.0.0


Figured it out. It was a permissions problem with the install directory. Might want to add that to the FAQ, or fix the install to set permissions properly. Just a suggestion.

Great amp modelers, can't wait to try the rest of the suite.


Posted by: patrik@wahlund.nu Apr 7 2013, 06:42 PM

QUOTE (DontCrack @ Apr 3 2013, 04:25 PM) *
Hello Patrik,

I would suggest "repairing permissions" we had some other people who had this and once they "repaired" everything went well.

The latest Mac OS versions have been full of "tricks" as the modifications done by Apple lately have not been well documented.


Best Regards,


Hi,

Strangely enough it did not solve the problem (it should have). However, the information helped me to figure out what was the problem. I manually assigned the "music" user rights to write in the library folder containing P&Ms authorization program and it worked like a charm

Thanks /Patrik

Posted by: Nick Apr 8 2013, 11:21 AM

QUOTE (patrik@wahlund.nu @ Apr 7 2013, 07:42 PM) *
Hi,

Strangely enough it did not solve the problem (it should have). However, the information helped me to figure out what was the problem. I manually assigned the "music" user rights to write in the library folder containing P&Ms authorization program and it worked like a charm

Thanks /Patrik



Hello Patrik,

Glad to hear that you are up and running now.

Thanks for investigating the permissions and going even further and figuring out the "music" user rights angle.

I am going to add it to my responses to my list of "trouble-shooting" items for those people having issues on the Mac.

Great input, thanks again.

Best Regards,

Nick

Posted by: Notes Apr 27 2013, 02:22 PM

Not sure if anyone has the same issue or pointed this one out yet...

I installed the Pro Tools 10.3.5 update yesterday and when opening a session today containing the Plug & Mix plug-ins I get the following message in the Pro Tools session notes.

"The following plug-ins were made inactive because they could not be found in the plug-ins folder:" followed by the list of course.

I verified that the P&M AAX bundle is actually in the plugins folder and it was. (Avid/Audio/Plug-Ins/Plug and Mix)
So I thought maybe uninstalling & reinstalling might do the trick, yet so far this didn't help me to solve this issue.

Thx for any help, cheers

Posted by: Nick Apr 29 2013, 02:34 PM

QUOTE (Notes @ Apr 27 2013, 03:22 PM) *
Not sure if anyone has the same issue or pointed this one out yet...

I installed the Pro Tools 10.3.5 update yesterday and when opening a session today containing the Plug & Mix plug-ins I get the following message in the Pro Tools session notes.

"The following plug-ins were made inactive because they could not be found in the plug-ins folder:" followed by the list of course.

I verified that the P&M AAX bundle is actually in the plugins folder and it was. (Avid/Audio/Plug-Ins/Plug and Mix)
So I thought maybe uninstalling & reinstalling might do the trick, yet so far this didn't help me to solve this issue.

Thx for any help, cheers


Hi Notes,

Thanks for your interest in DontCrack and Plug&Mix.

I would suggest "repairing permissions" we had some other people who had this and once they "repaired" everything went well.

Another thing that has got people up and running is to manually assigned the "music" user rights to write in the library folder containing P&Ms authorization program.

The Mac OS has been full of "tricks" as the modifications done by Apple lately have not been well documented.

Try this then re-install and it should work, some other people had this little problem.

If it doesn't solve the problem get back to me as soon as you can.

Best Regards,

Nick

Posted by: Adamnwood Apr 29 2013, 02:40 PM

I'm having the same problem with Digital Reverb crashing Pro Tools that I've seen others posting. I never saw a fix or work around. Can anybody help me out with this? All the other plug ins work fine but Digital Reverb crashes my session every time I try to load it.

Windows 7 64 bit
Pro Tools 8.05
Mbox mini 3rd gen

Posted by: Nick Apr 29 2013, 02:45 PM

QUOTE (Adamnwood @ Apr 29 2013, 03:40 PM) *
I'm having the same problem with Digital Reverb crashing Pro Tools that I've seen others posting. I never saw a fix or work around. Can anybody help me out with this? All the other plug ins work fine but Digital Reverb crashes my session every time I try to load it.

Windows 7 64 bit
Pro Tools 8.05
Mbox mini 3rd gen


Hello Adamnwood,

We are aware of the problems with the "Digital Reverb" and a fix is coming in the next release which should be out in the next few days.

Best Regards,

Nick

Posted by: Notes Apr 29 2013, 10:08 PM

QUOTE (Nick@DontCrack @ Apr 29 2013, 03:34 PM) *
Hi Notes,

Thanks for your interest in DontCrack and Plug&Mix.

I would suggest "repairing permissions" we had some other people who had this and once they "repaired" everything went well.

Another thing that has got people up and running is to manually assigned the "music" user rights to write in the library folder containing P&Ms authorization program.

The Mac OS has been full of "tricks" as the modifications done by Apple lately have not been well documented.

Try this then re-install and it should work, some other people had this little problem.

If it doesn't solve the problem get back to me as soon as you can.

Best Regards,

Nick


Hi Nick, thanks for the info, though I should have mentioned that I'm on Win 7 Pro 64Bit and not a Mac, my mistake.
What I think has changed since the PT 10.3.5 update is their folder structure. Not sure if you heard of other users on Win 7 who had the same issue? I noticed a few on the DUC but no solution so far.

Cheers


Posted by: jordansvoice Apr 30 2013, 05:10 AM

I own the VIP bundle LOVE it so far. But unfortunately it seems like all of the amp simulation plugins don't work correctly on my system. It pretty much sounds like I threw a bitcrusher and killed the track. All distorted, hardly any signal coming through. This problem happens with the American Tweed, British Tone, etc.

My setup:

1. MAC
2. 10.8.3
3. Presonus Studio One 2.5.1.21166 (32-bit)
4. RME Fireface UFX connected via firewire
5. No third party wrappers

Please help! Thanks!

Posted by: Nick Apr 30 2013, 05:20 PM

QUOTE (jordansvoice @ Apr 30 2013, 06:10 AM) *
I own the VIP bundle LOVE it so far. But unfortunately it seems like all of the amp simulation plugins don't work correctly on my system. It pretty much sounds like I threw a bitcrusher and killed the track. All distorted, hardly any signal coming through. This problem happens with the American Tweed, British Tone, etc.

My setup:

1. MAC
2. 10.8.3
3. Presonus Studio One 2.5.1.21166 (32-bit)
4. RME Fireface UFX connected via firewire
5. No third party wrappers

Please help! Thanks!


Hello jordansvoice,

Is it only the Amp sims that are not working correctly?

That is very strange, usually it is just one or all of the plug-ins that are exhibiting strange behaviour.

My first suggestion is to reinstall if you haven't already.

Get back to me after that if the situation continues.

Best Regards,

Nick

Posted by: jordansvoice Apr 30 2013, 08:27 PM

QUOTE (Nick@DontCrack @ Apr 30 2013, 10:20 AM) *
Hello jordansvoice,

Is it only the Amp sims that are not working correctly?

That is very strange, usually it is just one or all of the plug-ins that are exhibiting strange behaviour.

My first suggestion is to reinstall if you haven't already.

Get back to me after that if the situation continues.

Best Regards,

Nick


Yes, only the amp sims. I've tried it on different guitar signals with no luck. Other amp sims respond just fine. All other plugins work perfectly!

I will try reinstalling (when I'm not in the middle of a project) and see if that helps. Thanks!

Posted by: bisszerk May 2 2013, 01:21 AM

QUOTE (Notes @ Apr 29 2013, 04:08 PM) *
Hi Nick, thanks for the info, though I should have mentioned that I'm on Win 7 Pro 64Bit and not a Mac, my mistake.
What I think has changed since the PT 10.3.5 update is their folder structure. Not sure if you heard of other users on Win 7 who had the same issue? I noticed a few on the DUC but no solution so far.

Cheers


Same problem here. Just updated to PT 10.3.5 on PC and now no P&M plugins show up!

Posted by: Notes May 2 2013, 12:54 PM

QUOTE (bisszerk @ May 2 2013, 02:21 AM) *
Same problem here. Just updated to PT 10.3.5 on PC and now no P&M plugins show up!


Hi bisszerk, along with a user on the DUC we found the work around. (a bit time consuming but works)
The deal is, PT wants to have the following folder structure for each plugin to work. Plug and Mix (as main folder) then a folder with the name of the plug-in, Contents, Win 32, plug-in!

(for example)

"C:\Program Files(x86)\Common Files\Avid\Audio\Plug-Ins\Plug and Mix\PM-Ambiosoniq.aaxplugin\Contents\Win32\PM-Ambiosoniq.aaxplugin". (the last is the actual plug-in file)

Yes, this needs to be done for all 40 plug-ins, so I suggest to start with 1 New folder in the Plug and Mix main folder to start with. Create a New folder\Contents\Win32 , then copy/paste this New folder 39 times in the Plug and Mix folder and add in each Win32 folder a plug-in file and rename the New folder accordingly to the corresponding Plug-in.

This worked for me, good luck!

Cheers

Posted by: Nick May 3 2013, 10:42 AM

QUOTE (Notes @ May 2 2013, 01:54 PM) *
Hi bisszerk, along with a user on the DUC we found the work around. (a bit time consuming but works)
The deal is, PT wants to have the following folder structure for each plugin to work. Plug and Mix (as main folder) then a folder with the name of the plug-in, Contents, Win 32, plug-in!

(for example)

"C:\Program Files(x86)\Common Files\Avid\Audio\Plug-Ins\Plug and Mix\PM-Ambiosoniq.aaxplugin\Contents\Win32\PM-Ambiosoniq.aaxplugin". (the last is the actual plug-in file)

Yes, this needs to be done for all 40 plug-ins, so I suggest to start with 1 New folder in the Plug and Mix main folder to start with. Create a New folder\Contents\Win32 , then copy/paste this New folder 39 times in the Plug and Mix folder and add in each Win32 folder a plug-in file and rename the New folder accordingly to the corresponding Plug-in.

This worked for me, good luck!

Cheers


Hello Notes,

Thanks for the info regarding moving the files to the right place.

The installer should have put them there to start with, but with PT 10.3.5 we have seen that there are some issues with the plug-ins installer.

This seems to do due to the new AAX format where we have to include a Pace signature that is needed for ProTools to recognise and load the plug-ins, we are working on the fix and it will be out shortly as version 3.03

Best Regards,

Nick

Posted by: Old School Audio Guy May 3 2013, 07:08 PM

Hi I have updated to PT 10.3.5 and my aax Plug and Mix Plugin don't show up and I just reinstalled the latest from the Website
Last night and still no P&M has something been moved or changed I am unaware of? Let me know what I am missing
Thanks

Posted by: deadstarblues May 4 2013, 07:09 PM

Nick,

I recently purchased the VIP bundle through the Group Buy deal. I installed PM version 3.0.2 on my machine without an issue. However when I launch Pro Tools I get message saying:

"Pro tools could not load the following plug-ins either because no valid authorization could be found, the ilok key was not connected or the plug-in was damaged: <list of all the PM plugins>.dpm"

I researched the problem and found a suggestion to delete prefs, recycle database and app folders in Pro Tools, which I did. This did not resolve my problem. Is there a solution to my problem?

System Info:
Windows 7 Ultimate 64 Bit SP1
Pro Tools 9.0.5
Focusrite Saffire 56
PM VIP Bundle RTAS 3.0.2


Thanks!

Posted by: Old School Audio Guy May 4 2013, 07:14 PM

QUOTE (deadstarblues @ May 4 2013, 11:09 AM) *
Nick,

I recently purchased the VIP bundle through the Group Buy deal. I installed PM version 3.0.2 on my machine without an issue. However when I launch Pro Tools I get message saying:

"Pro tools could not load the following plug-ins either because no valid authorization could be found, the ilok key was not connected or the plug-in was damaged: <list of all the PM plugins>.dpm"

I researched the problem and found a suggestion to delete prefs, recycle database and app folders in Pro Tools, which I did. This did not resolve my problem. Is there a solution to my problem?

System Info:
Windows 7 Ultimate 64 Bit SP1
Pro Tools 9.0.5
Focusrite Saffire 56
PM VIP Bundle RTAS 3.0.2


Thanks!


I have been reading the forum and this seems to be a problem with 3.02 which will be fixed with 3.03
apparently this has to do with the iLok drivers and has to be fixed by an update I am eagerly awaiting the update
Thanks

Posted by: daro May 5 2013, 08:18 PM

PM VIP Bundle Digital Reverb Crashes Pro Tools MP9 9.0.5
Windows 7
HP Pavilion dv7
i7 Processor

I went through every plugin in the VIP bundle to see if there was an issue and the only one I'm having trouble with is the Digital Reverb. It won't even open in Pro Tools MP9 it crashes the program. It seems to work fine in Cubase (64 bit) and Studio One 2.5 (64 bit) but the RTAS 32 bit version of Digital Reverb is crashing Pro Tools.

Thanks

Posted by: daro May 7 2013, 12:31 AM

Just downloaded and installed 3.0.3 and the Digital Reverb still crashes Pro Tools MP9 version 9.0.5.

Thoughts?

Posted by: Old School Audio Guy May 7 2013, 01:14 AM

QUOTE (daro @ May 6 2013, 04:31 PM) *
Just downloaded and installed 3.0.3 and the Digital Reverb still crashes Pro Tools MP9 version 9.0.5.

Thoughts?


Windows Registry conflicts?
OSX permissions?
I would check those depending on system OS and see if that fixes the problem.

Posted by: daro May 7 2013, 04:02 PM

QUOTE (Old School Audio Guy @ May 6 2013, 07:14 PM) *
Windows Registry conflicts?
OSX permissions?
I would check those depending on system OS and see if that fixes the problem.


Why is it only happening with the Digital Reverb? The other components are opening fine. I'm not sure what I'm supposed to be looking for in the registry or what OSX permissions are.

Posted by: Old School Audio Guy May 7 2013, 06:05 PM

QUOTE (daro @ May 7 2013, 08:02 AM) *
Why is it only happening with the Digital Reverb? The other components are opening fine. I'm not sure what I'm supposed to be looking for in the registry or what OSX permissions are.


OSX permissions are the Apple/Macintosh equivalent of the Windows registry.
To clean up the Windows Registry use a program called CCleaner it's free and works great
when you run CCleaner you select registry and then check for conflicts and then Fix all issues
I am assuming your on a Windows system don't know why it is just the Digital Reverb
The software developer would know more just suggestions to try and help.
Google for CCleaner and you will find it with the company that makes it called Piraform.
Just some suggestions I am going to update my plugins to 3.0.3 today and I will see if
I have the same issue with PT 10.3.5
Good luck wink.gif

Posted by: whitealbum May 7 2013, 07:50 PM

Hello,
problem with P&M Chorus Ensemble in Cubase 7.0.3 64 Bit (Win 7 64 Bit Ultimate)
If i insert the plug, after a while a single loud click on the right channel (stereo track) appears.
No matter, if the song is in playback mode or in stop mode.

The effect is really great, but this is a little bit weird
Am i alone?

Posted by: daro May 7 2013, 08:47 PM

QUOTE (Old School Audio Guy @ May 7 2013, 12:05 PM) *
OSX permissions are the Apple/Macintosh equivalent of the Windows registry.
To clean up the Windows Registry use a program called CCleaner it's free and works great
when you run CCleaner you select registry and then check for conflicts and then Fix all issues
I am assuming your on a Windows system don't know why it is just the Digital Reverb
The software developer would know more just suggestions to try and help.
Google for CCleaner and you will find it with the company that makes it called Piraform.
Just some suggestions I am going to update my plugins to 3.0.3 today and I will see if
I have the same issue with PT 10.3.5
Good luck wink.gif



Thanks much for the response. I'll give it a try and post the results.

Posted by: daro May 8 2013, 02:39 AM

QUOTE (daro @ May 7 2013, 02:47 PM) *
Thanks much for the response. I'll give it a try and post the results.


No luck. Cleaned out the registry but P&M Digital Reverb 3.0.3 still crashes Pro Tools MP9 9.0.5.

Posted by: Old School Audio Guy May 8 2013, 02:48 AM

QUOTE (daro @ May 7 2013, 06:39 PM) *
No luck. Cleaned out the registry but P&M Digital Reverb 3.0.3 still crashes Pro Tools MP9 9.0.5.

Well it was worth a try and it works if it is something in the registry
at least you got them to install I cannot get 3.0.3 in install at all
I am still trying to figure it out if I can
as well as waiting on a reply from P & M
Cleaning the registry is always a good thing to do anyway
I'm sure it will all get sorted out
Cheers

Posted by: whitealbum May 10 2013, 02:33 PM

QUOTE (whitealbum @ May 7 2013, 08:50 PM) *
Hello,
problem with P&M Chorus Ensemble in Cubase 7.0.3 64 Bit (Win 7 64 Bit Ultimate)
If i insert the plug, after a while a single loud click on the right channel (stereo track) appears.
No matter, if the song is in playback mode or in stop mode.

The effect is really great, but this is a little bit weird
Am i alone?

News, other Cubase User reports this issue as well!
No idea?

Posted by: Old School Audio Guy May 10 2013, 08:52 PM





Hi Peter
I have 3.0.2 Installed on my system and tried to install and update to 3.0.3
So I could use P&M with PT 10.3.5 and could not install the new version
I just got and error message that the Installer could not create the folder for the plug ins
This was the 3.0.3 AAX installer I did not try the VST installers till I know what the issues are
I have attached an image of the error message as it appeared on my computer
Let me know what is going on so I can install the new update also I have noticed that
all of the previous versions are still installed do I need to uninstall them first?
Also while sending this post I could not attach an image to the post
I am on a PC platform, Windows 7 Pro 64, ProTools 10.3.5, Lynx AES 16e, Lynx Aurora 16 I/O interface
I sure would like to get this up and running again since 3.0.2 plugins were not recognized with the new ProTools update
and I miss these plugins while I am Mixing
Thanks
Perry Lancaster

Posted by: radicalgel May 11 2013, 10:48 AM

P&M Retro EQ bug in Logic 9.1.8 OSX 10.8.2

I usually send vocals to 3 space designers (one room, one plate and one hall). Now if I have Retro EQ as an insert on my vocals then there's a huge CPU spike when the playhead moves past the end of a region to and empty section (where there are no vocals). This causes the System Overload message to pop up. It is extremely annoying. None of your other plugs that I have tried do this. The moment I disable the Retro EQ this problem goes away. One more interesting thing is that, the spike is almost negligible if I change the HiShelf to a bell curve or if I cut Hi freqs instead of boosting. I think there is some thing about the hi freq signal the is going from the Retro EQ to the SDs that's causing this spike. I love this EQ and I really hope you guys will look in to this.

Posted by: deadstarblues May 11 2013, 05:35 PM

QUOTE (deadstarblues @ May 4 2013, 02:09 PM) *
Nick,

I recently purchased the VIP bundle through the Group Buy deal. I installed PM version 3.0.2 on my machine without an issue. However when I launch Pro Tools I get message saying:

"Pro tools could not load the following plug-ins either because no valid authorization could be found, the ilok key was not connected or the plug-in was damaged: <list of all the PM plugins>.dpm"

I researched the problem and found a suggestion to delete prefs, recycle database and app folders in Pro Tools, which I did. This did not resolve my problem. Is there a solution to my problem?

System Info:
Windows 7 Ultimate 64 Bit SP1
Pro Tools 9.0.5
Focusrite Saffire 56
PM VIP Bundle RTAS 3.0.2


Thanks!


I downloaded and installed PM version 3.0.3 and I am still having the same problem. Please help!

Posted by: daro May 12 2013, 05:12 PM

QUOTE (deadstarblues @ May 11 2013, 11:35 AM) *
I downloaded and installed PM version 3.0.3 and I am still having the same problem. Please help!


Are you able to open Pro Tools? The reason I ask is because I recently had an issue with the stupid iLok where I had to go out to the iLok site and reinstall the drivers. Without warning....Pro Tools MP9 just stopped working. Once I re-installed the iLok junk....everything was fine again.

Posted by: Old School Audio Guy May 13 2013, 12:21 AM

QUOTE (Old School Audio Guy @ May 10 2013, 12:52 PM) *
Hi Peter
I have 3.0.2 Installed on my system and tried to install and update to 3.0.3
So I could use P&M with PT 10.3.5 and could not install the new version
I just got and error message that the Installer could not create the folder for the plug ins
This was the 3.0.3 AAX installer I did not try the VST installers till I know what the issues are
I have attached an image of the error message as it appeared on my computer
Let me know what is going on so I can install the new update also I have noticed that
all of the previous versions are still installed do I need to uninstall them first?
Also while sending this post I could not attach an image to the post
I am on a PC platform, Windows 7 Pro 64, ProTools 10.3.5, Lynx AES 16e, Lynx Aurora 16 I/O interface
I sure would like to get this up and running again since 3.0.2 plugins were not recognized with the new ProTools update
and I miss these plugins while I am Mixing
Thanks
Perry Lancaster

Well I have not received a replay about 3.0.3 AAX not installing at all, so I tried to install the VST versions both 32 and 64 bit and they install fine and the Host program Sequoia 12 see's both plugins fine 32 and 64 bit, but they just won't install at all for AAX and 3.0.2 is not recognized by PT 10.3.5 at all and the plugins are in the correct folder
Sure would like some feedback on this
Thanks

Posted by: Nick May 13 2013, 03:37 PM

QUOTE (Old School Audio Guy @ May 13 2013, 01:21 AM) *
Well I have not received a replay about 3.0.3 AAX not installing at all, so I tried to install the VST versions both 32 and 64 bit and they install fine and the Host program Sequoia 12 see's both plugins fine 32 and 64 bit, but they just won't install at all for AAX and 3.0.2 is not recognized by PT 10.3.5 at all and the plugins are in the correct folder
Sure would like some feedback on this
Thanks


Hello Old School Audio Guy,

With ProTools 10.3.5 and ProTools 11 (which has not yet been released) there iare issues with the brand new PACE signatures that have to be written into the code for all the AAX plug-ins.

We are working on it with PACE and Avid to get a solution quickly so that people can work with the recent 10.3.5, the previous version 10.3.3 does not have this requirement.

It does block the installation process.

Best Regards

Nick

Posted by: Old School Audio Guy May 13 2013, 05:08 PM

QUOTE (Nick@DontCrack @ May 13 2013, 07:37 AM) *
Hello Old School Audio Guy,

With ProTools 10.3.5 and ProTools 11 (which has not yet been released) there iare issues with the brand new PACE signatures that have to be written into the code for all the AAX plug-ins.

We are working on it with PACE and Avid to get a solution quickly so that people can work with the recent 10.3.5, the previous version 10.3.3 does not have this requirement.

It does block the installation process.

Best Regards

Nick

Thanks Nick
I figured it was something with Pace
it has been the issue with many developers of Plugins
I hope this gets resolved soon for all of us
and thanks for the quick reply
I look forward to this being resolved for everyone
Thanks again
Cheers
Perry

Posted by: Nick May 14 2013, 01:04 PM

QUOTE (Old School Audio Guy @ May 13 2013, 06:08 PM) *
Thanks Nick
I figured it was something with Pace
it has been the issue with many developers of Plugins
I hope this gets resolved soon for all of us
and thanks for the quick reply
I look forward to this being resolved for everyone
Thanks again
Cheers
Perry


Hello Perry,

As soon as we have everything ironed out with the PACE signature issue we will be posting on the news page on DontCrack and you should see a version 3.04 of P&M.

Thanks for your patience and understanding.

Best Regards,

Nick

Posted by: whitealbum May 15 2013, 11:24 AM

QUOTE (whitealbum @ May 7 2013, 08:50 PM) *
Hello,
problem with P&M Chorus Ensemble in Cubase 7.0.3 64 Bit (Win 7 64 Bit Ultimate)
If i insert the plug, after a while a single loud click on the right channel (stereo track) appears.
No matter, if the song is in playback mode or in stop mode.

The effect is really great, but this is a little bit weird
Am i alone?

I try it again.
Did someone from dontcrack read my post?
As i said, i'm not alone with this behaviour.
Please help...

Posted by: Nick May 15 2013, 01:27 PM

QUOTE (whitealbum @ May 15 2013, 12:24 PM) *
I try it again.
Did someone from dontcrack read my post?
As i said, i'm not alone with this behaviour.
Please help...


Hello whitealbum,

We have seen your report and for the moment we don't know why this happening to you and the others.

We have passed on the info to the developers and testers to see what they can do about it.

We will keep you posted on what happens.

Best Regards,

Nick

Posted by: whitealbum May 16 2013, 07:52 AM

QUOTE (Nick@DontCrack @ May 15 2013, 02:27 PM) *
Hello whitealbum,

We have seen your report and for the moment we don't know why this happening to you and the others.

We have passed on the info to the developers and testers to see what they can do about it.

We will keep you posted on what happens.

Best Regards,

Nick

Good to hear, thanks.

Some infos about that behaviour.
Sometimes users (incl. me) have to wait half an hour before the first click appears.
Yesterday it happended then, after a while, every 1-3 minutes a single click appears. So thats not a specific time (every 5 minutes or so) problem.
I noticed more clicks as well if you do something in parallel (internet surfing or something else).
Project CPU usage is about 30-40%.

Hope that helps to sort it out.

Posted by: Howie62 May 16 2013, 02:03 PM

QUOTE (jordansvoice @ Apr 30 2013, 05:10 AM) *
I own the VIP bundle LOVE it so far. But unfortunately it seems like all of the amp simulation plugins don't work correctly on my system. It pretty much sounds like I threw a bitcrusher and killed the track. All distorted, hardly any signal coming through. This problem happens with the American Tweed, British Tone, etc.


Further to this earlier post, I'm encountering the same problem in Presonus Studio One 2.5.1.I can record a guitar part using the P&M amp sims, but if I try to use them with existing, already recorded guitar parts I'm getting the same horrible 'bitcrusher' distortion, this is of course, with any other amp sim or distortion plugins disabled..I'm using the latest 3.03 version of the P&M bundle, and have tried reinstalling which made no difference, other plugins from the bundle working fine.

Any update on this issue?

Windows 7 64 Bit
i7 3.50Ghz
32gb ram

Posted by: Nick May 16 2013, 02:15 PM

QUOTE (whitealbum @ May 16 2013, 08:52 AM) *
Good to hear, thanks.

Some infos about that behaviour.
Sometimes users (incl. me) have to wait half an hour before the first click appears.
Yesterday it happended then, after a while, every 1-3 minutes a single click appears. So thats not a specific time (every 5 minutes or so) problem.
I noticed more clicks as well if you do something in parallel (internet surfing or something else).
Project CPU usage is about 30-40%.

Hope that helps to sort it out.


Hello whitealbum,

Your line about doing something in parallel makes me think that there might be something active in the background that asking for CPU power while Cubase is running. any autosaves, file indexing etc?

Is there a way to increase the amount of CPU use allowed for Cubase?

Or a way of allocating more RAM to Cubase so that it can avoid perhaps being starved of CPU power, just an idea as it seems to be related to the processor's ability to handle the tasks it is presented.


Best Regards,

Nick

Posted by: deadstarblues May 17 2013, 05:29 AM

QUOTE (daro @ May 12 2013, 12:12 PM) *
Are you able to open Pro Tools? The reason I ask is because I recently had an issue with the stupid iLok where I had to go out to the iLok site and reinstall the drivers. Without warning....Pro Tools MP9 just stopped working. Once I re-installed the iLok junk....everything was fine again.



Yes I am able to open Pro Tools.

Posted by: Nick May 17 2013, 10:24 AM

QUOTE (deadstarblues @ May 11 2013, 06:35 PM) *
I downloaded and installed PM version 3.0.3 and I am still having the same problem. Please help!


Hello deadstarblues,

I would suggest "repairing permissions" we had some other people who had this and once they "repaired" everything went well. When the permissions aren't working correctly it prevent the software from installing to the right location and ProTools doesn't find the P&M in the right place.

Another thing that has got people up and running is to manually assigned the "music" user rights to write in the library folder containing P&Ms authorization program.

The Mac OS has been full of "tricks" as the modifications done by Apple lately have not been well documented.

Try this then re-install and it should work, some other people had this little problem.

Could you tell me what version of ProTools you are using? The new 10.3.5 is really different as it is preparing the way for compatibility with the upcoming ProTools 11 and there are "Pace Signatures" which ProTools has to see to be able to load the Plug-ins even when they are correctly installed. These "signatures" are real tricky to apply and are not working correctly for us and other software companies. If it is possible to go back to 10.3.3, it is advisable as this issue doesn't exist for that earlier version. We are working on it but I can't give you a green light on it yet.

If it doesn't solve the problem get back to me as soon as you can.

Best Regards,

Nick

Posted by: whitealbum May 17 2013, 01:47 PM

QUOTE (Nick@DontCrack @ May 16 2013, 03:15 PM) *
Hello whitealbum,

Your line about doing something in parallel makes me think that there might be something active in the background that asking for CPU power while Cubase is running. any autosaves, file indexing etc?

Is there a way to increase the amount of CPU use allowed for Cubase?

Or a way of allocating more RAM to Cubase so that it can avoid perhaps being starved of CPU power, just an idea as it seems to be related to the processor's ability to handle the tasks it is presented.


Best Regards,

Nick

Hello Nick,
about parallel actions:
It was only an example, if only Cubase is open, clicks appears as well.
Actually, i have nothing in the background (win indexer is closed) only Avast antivirus is in the back.
But i don't believe that there is a correlation, because in this project there are a lot of other plugins like Waves, Abbey Road Plugs, IKM Plugs, Fabfilter, cubase internal and Voxengo plugs.
No other plug makes a problem.
Amount of CPU is possible via priority in the task Manager. Cubase got the priority "high" which is fine.
avast and other stuff have got "normal" priority.
In this project RAM isn't a problem, i have 12 gb RAM, 5,57GB is used RAM, so there should be no problem.

I'm checking now deactivating avast anti-virus in the background.

bye

Posted by: Howie62 May 18 2013, 04:45 PM

Further to my earlier, as yet unanswered post, about unwanted distortion using the P&M amp sims.I can report that this distortion can appear on tracks that aren't even using ANY P&M plugins when I try to record a new track using one of the P&M amp sims.This is further to the earlier problem, of being unable to use them on preexisting guitar tracks.

I really like the amp sims, especially for clean and crunchy sounds, but this bug is a serious stumbling block...

Any ideas?

Howie

Posted by: Nick May 21 2013, 10:08 AM

QUOTE (Howie62 @ May 18 2013, 05:45 PM) *
Further to my earlier, as yet unanswered post, about unwanted distortion using the P&M amp sims.I can report that this distortion can appear on tracks that aren't even using ANY P&M plugins when I try to record a new track using one of the P&M amp sims.This is further to the earlier problem, of being unable to use them on preexisting guitar tracks.

I really like the amp sims, especially for clean and crunchy sounds, but this bug is a serious stumbling block...

Any ideas?

Howie


Hello Howie,

A couple of questions for me to understand the problem more clearly.

1/ You are recording onto a track that has on of the amp sims as an insert in order to have the "sound" you desire as you monitor the recording, right?

2/ Other tracks in the session have distortion on them, although they don't have an amp sims or any plug-in whatsoever on them right? When you solo one of these tracks is the distortion still present?

Best Regards,

Nick

Posted by: Howie62 May 21 2013, 06:27 PM

QUOTE (Nick@DontCrack @ May 21 2013, 10:08 AM) *
Hello Howie,

A couple of questions for me to understand the problem more clearly.

1/ You are recording onto a track that has on of the amp sims as an insert in order to have the "sound" you desire as you monitor the recording, right?

2/ Other tracks in the session have distortion on them, although they don't have an amp sims or any plug-in whatsoever on them right? When you solo one of these tracks is the distortion still present?

Best Regards,

Nick

Hi Nick, thanks for your reply.

I first encountered the problem when trying to use one of the P&M amp sims to replace the amp sim on a previously recorded guitar track, after disabling the previous amp sim and inserting, in this case, Magic Queen, I then experienced a horrible granular distortion on the track, this disappeared once I disabled Magic Queen and used the original plugin.I tried this on other previously recorded tracks, and using other P&M amp sims with the same result.
I haven't experienced any problems using the sims on anything begun from scratch.
However I decided to add a new guitar track to an idea which pre dated me using P&M amp sims.This consisted of a guitar, bass and drum track.I inserted a new track, inserted a P&M amp sim, and the original guitar track, which had no P&M plugins at all, then began exhibiting the same awful distortion, the bass and drum track were unaffected.What's more, disabling the amp sim on the new track didn't stop the distortion on the original track, neither did deleting the new track entirely, so I had to scrap what I'd done and open it all again.To double check, I went through the same procedure, with the same result.
So as it stands right now I can only use the P&M amp sims on something completely new, which is a shame as I liked particularly, Magic Queen, enough to replace what I'd originally used, on some remixes.

We're not talking slight distortion either, it's high gain horror, nasty digital and grainy..so there's obviously a pretty serious bug going on, especially if it can affect guitar parts on other tracks, not even using any P&M plugins!As previously stated, I've tried reinstalling, to no avail.

Thanks for your help

Howie

Thanks for your help

Posted by: Nick May 21 2013, 06:44 PM

QUOTE (Howie62 @ May 21 2013, 07:27 PM) *
Hi Nick, thanks for your reply.

I first encountered the problem when trying to use one of the P&M amp sims to replace the amp sim on a previously recorded guitar track, after disabling the previous amp sim and inserting, in this case, Magic Queen, I then experienced a horrible granular distortion on the track, this disappeared once I disabled Magic Queen and used the original plugin.I tried this on other previously recorded tracks, and using other P&M amp sims with the same result.
I haven't experienced any problems using the sims on anything begun from scratch.
However I decided to add a new guitar track to an idea which pre dated me using P&M amp sims.This consisted of a guitar, bass and drum track.I inserted a new track, inserted a P&M amp sim, and the original guitar track, which had no P&M plugins at all, then began exhibiting the same awful distortion, the bass and drum track were unaffected.What's more, disabling the amp sim on the new track didn't stop the distortion on the original track, neither did deleting the new track entirely, so I had to scrap what I'd done and open it all again.To double check, I went through the same procedure, with the same result.
So as it stands right now I can only use the P&M amp sims on something completely new, which is a shame as I liked particularly, Magic Queen, enough to replace what I'd originally used, on some remixes.

We're not talking slight distortion either, it's high gain horror, nasty digital and grainy..so there's obviously a pretty serious bug going on, especially if it can affect guitar parts on other tracks, not even using any P&M plugins!As previously stated, I've tried reinstalling, to no avail.

Thanks for your help

Howie

Thanks for your help


Hello Howie,

Now I need some info on your setup, what computer, which OS, DAW, with all the version info possible so I can see what is causing this problem. We have a huge number of people working peacefully especially now after the "Group Buy" in situations very similar to yours, but there is definitively something that is preventing the amps from working correctly.

To get to the bottom of this, we need to figure out what is causing this, we have had some conflicts reported between our plug-ins and older versions of other manufacturer plug-ins, so a list or screen shot of what you have would be useful as well.

Best Regards,

Nick



Posted by: Howie62 May 21 2013, 07:22 PM

QUOTE (Nick@DontCrack @ May 21 2013, 06:44 PM) *
Hello Howie,

Now I need some info on your setup, what computer, which OS, DAW, with all the version info possible so I can see what is causing this problem. We have a huge number of people working peacefully especially now after the "Group Buy" in situations very similar to yours, but there is definitively something that is preventing the amps from working correctly.

To get to the bottom of this, we need to figure out what is causing this, we have had some conflicts reported between our plug-ins and older versions of other manufacturer plug-ins, so a list or screen shot of what you have would be useful as well.

Best Regards,

Nick


Hi Nick, thanks for your reply.

I actually included most of the info you're asking for in my initial post, but here goes again.
Windows 7 64 bit fully up to date, i7 3.50Ghz, 32gb ram, The PC is a purpose built machine, and not a home build, or general use shop bought machine.I'm using an RME Fireface UFX which has the latest drivers and firmware.
DAW-Presonus Studio One 2.5.1 64 bit (latest version).

I do have a fair few plugins installed, although I'm very diligent about latest versions, and am certain nothing is out of date.I'm also using very few bridged 32 bit plugins, as I identified these as the root of CPU spikes when I first started using Studio One.It may be easier for you to tell me some of the ones you've had conflicts with, as I've experienced this problem on different projects/pieces not all using the same plugins, and you may just list one that I use a lot.There are certain UAD-2 plugins I use on most projects, I have the latest version v7 of the UAD plugs.Those aside, the plugins I use on a project can vary considerably from piece to piece.I mainly use Amplitube CS for my guitar parts, and I disabled it, rather than removed it when trying the P&M plugins as alternatives, I have the latest version of ACS, it tends to be there in my guitar chain disabled or enabled as the case may be.It's there on the new 'from scratch' pieces, and I've had no problems with those, this problem is only affecting already recorded guitar parts.I did try removing other plugins in some of the projects to see if there was a conflict but nothing I took out changed the situation.I thought I was going nuts when the distortion appeared on a different, non P&M guitar track, so there must be something very strange going on!
Let me know if you need any more info, and thanks again

Howie

Posted by: Nick May 22 2013, 09:54 AM

QUOTE (Howie62 @ May 21 2013, 08:22 PM) *
Hi Nick, thanks for your reply.

I actually included most of the info you're asking for in my initial post, but here goes again.
Windows 7 64 bit fully up to date, i7 3.50Ghz, 32gb ram, The PC is a purpose built machine, and not a home build, or general use shop bought machine.I'm using an RME Fireface UFX which has the latest drivers and firmware.
DAW-Presonus Studio One 2.5.1 64 bit (latest version).

I do have a fair few plugins installed, although I'm very diligent about latest versions, and am certain nothing is out of date.I'm also using very few bridged 32 bit plugins, as I identified these as the root of CPU spikes when I first started using Studio One.It may be easier for you to tell me some of the ones you've had conflicts with, as I've experienced this problem on different projects/pieces not all using the same plugins, and you may just list one that I use a lot.There are certain UAD-2 plugins I use on most projects, I have the latest version v7 of the UAD plugs.Those aside, the plugins I use on a project can vary considerably from piece to piece.I mainly use Amplitube CS for my guitar parts, and I disabled it, rather than removed it when trying the P&M plugins as alternatives, I have the latest version of ACS, it tends to be there in my guitar chain disabled or enabled as the case may be.It's there on the new 'from scratch' pieces, and I've had no problems with those, this problem is only affecting already recorded guitar parts.I did try removing other plugins in some of the projects to see if there was a conflict but nothing I took out changed the situation.I thought I was going nuts when the distortion appeared on a different, non P&M guitar track, so there must be something very strange going on!
Let me know if you need any more info, and thanks again

Howie


Hello Howie,

We have had a couple of reports of strange behaviour with P&M plug-ins with Presonus Studio One.

Some people adjusted the device block size under song setup to 256 samples (bumped it up from 128 and this seemed to have addressed the issue. Turned out to be a buffering issue.

You might try posting on the Presonus Studio One forum and see if anyone has had the same very weird "ghost" distortion on tracks where the plug-in isn't even active.

Best Regards,

Nick

Posted by: Howie62 May 22 2013, 06:58 PM

QUOTE (Nick@DontCrack @ May 22 2013, 09:54 AM) *
Hello Howie,

We have had a couple of reports of strange behaviour with P&M plug-ins with Presonus Studio One.

Some people adjusted the device block size under song setup to 256 samples (bumped it up from 128 and this seemed to have addressed the issue. Turned out to be a buffering issue.

You might try posting on the Presonus Studio One forum and see if anyone has had the same very weird "ghost" distortion on tracks where the plug-in isn't even active.

Best Regards,

Nick

Hi Nick, thanks for your reply, I'll try the block size increase, and see if there's any similar bugs with Studio One.

Cheers

Howie

Posted by: whitealbum May 25 2013, 09:04 AM

QUOTE (whitealbum @ May 17 2013, 02:47 PM) *
Hello Nick,
about parallel actions:
It was only an example, if only Cubase is open, clicks appears as well.
Actually, i have nothing in the background (win indexer is closed) only Avast antivirus is in the back.
But i don't believe that there is a correlation, because in this project there are a lot of other plugins like Waves, Abbey Road Plugs, IKM Plugs, Fabfilter, cubase internal and Voxengo plugs.
No other plug makes a problem.
Amount of CPU is possible via priority in the task Manager. Cubase got the priority "high" which is fine.
avast and other stuff have got "normal" priority.
In this project RAM isn't a problem, i have 12 gb RAM, 5,57GB is used RAM, so there should be no problem.

I'm checking now deactivating avast anti-virus in the background.

bye

same problem, deactivating anti virus makes no difference...

Posted by: Nick May 28 2013, 10:18 AM

QUOTE (whitealbum @ May 25 2013, 10:04 AM) *
same problem, deactivating anti virus makes no difference...



Hello whitealbum,

One bit of info that could help is whether you have the whole bundle or just the chorus plug-in.

If you do have the whole bundle I imagine that the other P&M plug-ins are not sending out clicks.

Second thing I must check is if the version number is listed in the top left corner of the plug-in. Is it the case?

Best Regards,

Nick

Posted by: whitealbum May 31 2013, 09:03 PM

QUOTE (Nick@DontCrack @ May 28 2013, 11:18 AM) *
Hello whitealbum,

One bit of info that could help is whether you have the whole bundle or just the chorus plug-in.

If you do have the whole bundle I imagine that the other P&M plug-ins are not sending out clicks.

Second thing I must check is if the version number is listed in the top left corner of the plug-in. Is it the case?

Best Regards,

Nick

I have the whole bundle. I can check if the other plugs are sending out clicks.
Yes, version number in top left corner is 3.0.2

Posted by: whitealbum Jun 3 2013, 10:52 AM

QUOTE (whitealbum @ May 31 2013, 10:03 PM) *
I have the whole bundle. I can check if the other plugs are sending out clicks.
Yes, version number in top left corner is 3.0.2

I've tested Cool vibe, this plug are NOT sending out clicks, while Chrous/Ensemble sending out many clicks.
Mmh, special Chrous&Ensemble problem?

Posted by: Nick Jun 3 2013, 11:35 AM

QUOTE (whitealbum @ Jun 3 2013, 11:52 AM) *
I've tested Cool vibe, this plug are NOT sending out clicks, while Chrous/Ensemble sending out many clicks.
Mmh, special Chrous&Ensemble problem?


Hello whitealbum,

Only the Chorus/Ensemble sending out clicks still.

Could I suggest that you try installing version 3.03 it has some bug fixes and improvement that just might sort out this problem.

It is here:

http://www.plugandmix.com/support/downloads/

Tell me if it helps you out.

Best Regards,

Nick


Posted by: whitealbum Jun 23 2013, 10:34 AM

Hi Nick,
i had made some mixing projects, so i'm a little bit late here wink.gif
So, i'm gonna try it, and let you know...

Posted by: thesamrohdeshow Jul 7 2013, 12:34 PM

Hey all,

Just discovered something. Forgive me if it has been mentioned, haven't read through all the other posts yet.

Running Pro Tools 11.0.1 on MBP Retina Laptop. Just upgraded 3.0.3r1 plug ins and gave them a test drive.

Mono Echoflex didn't work first time I put it on a track. So then I put a stereo Echoflex on the same track and it works but when I bypass the plugin, audio freezes on the right side and a constant annoying digital sound is audible whilst rest of track plays.

I tried the mono Echoflex again and it worked second around time, including bypass.

I have since tried the Echoflex Stereo plugin again and same problem, it works but bypass causes the freeze issues.

Thought you should know and see if anyone else has the same issue on the 64 Bit AAX platform.

Cheers,

Sam


Posted by: whitealbum Jul 7 2013, 02:36 PM

QUOTE (Nick@DontCrack @ Jun 3 2013, 12:35 PM) *
Hello whitealbum,

Only the Chorus/Ensemble sending out clicks still.

Could I suggest that you try installing version 3.03 it has some bug fixes and improvement that just might sort out this problem.

It is here:

http://www.plugandmix.com/support/downloads/

Tell me if it helps you out.

Best Regards,

Nick

Sadly, it doesn't help, same problem...

Posted by: thesamrohdeshow Jul 7 2013, 11:23 PM

Further information to help you guys out (just read the front page!)

1- Platform (Mac or PC) - MAC
2- Exact computer OS version - Mountain Lion 10.8.4 - MacBook Pro Retina Laptop - 2.6 GHz Intel Core i7, 8 GB 1600 MHz DDR3
3- DAW sequencer with exact version - Pro Tools 11.0.1
4- Which audio interface are you using (internal sound card or external audio interface) - Internal (Built in Output)
5- Are you using third party software such as VST rappers ? Nothing third party
6- Anything else that can help our team reproduce the problems you encounter. - See above post

Thanks

Posted by: Nick Jul 9 2013, 11:26 AM

QUOTE (thesamrohdeshow @ Jul 7 2013, 01:34 PM) *
Hey all,

Just discovered something. Forgive me if it has been mentioned, haven't read through all the other posts yet.

Running Pro Tools 11.0.1 on MBP Retina Laptop. Just upgraded 3.0.3r1 plug ins and gave them a test drive.

Mono Echoflex didn't work first time I put it on a track. So then I put a stereo Echoflex on the same track and it works but when I bypass the plugin, audio freezes on the right side and a constant annoying digital sound is audible whilst rest of track plays.

I tried the mono Echoflex again and it worked second around time, including bypass.

I have since tried the Echoflex Stereo plugin again and same problem, it works but bypass causes the freeze issues.

Thought you should know and see if anyone else has the same issue on the 64 Bit AAX platform.

Cheers,

Sam



Hello Sam,

Thanks for reporting this and doing the follow-up listing the configuration you are using.

I will pass it on to our developers so they can check it out.

Best Regards,

Nick

Posted by: soulone82 Jul 21 2013, 10:33 PM

Strange problem with Echoflex & Clarisonix:

If I switch the GUI to REAPERīs generic UI and back to the plug-in GUI, some settings will reset to the factory default. This also happens when I close the plug-ins and reopen them.
This bug seems to only affect some controls, not all of them. Mostly itīs the switches and buttons that will be reset.
And no...I am NOT running demo versions.

Happening on both REAPER x86 & x64. P&M versions 3.0.3 (x86 & x64).




Posted by: tomasz Jul 29 2013, 12:38 AM

PM-Psycho Ring.dll and PM-Octaplexer.dll on windows

- Presets do not load. Selecting any preset does not change the settings in the plugins

already reported by user lights in 2012 !!!


please improve your quality assurance

Thomasz

Posted by: whitealbum Jul 30 2013, 04:33 PM

QUOTE (whitealbum @ Jul 7 2013, 03:36 PM) *
Sadly, it doesn't help, same problem...

Any news about that, this is really annoying, because its a wonderful fx, but the clicks drives me nuts ....

Posted by: headlow Jul 30 2013, 05:12 PM

1.Mac
2. Mountain Lion 10.8.4, Macbook Pro, 2.3 Ghz IntelCore i5, 16GB 1600 MHz DDR3, and,
iMac 2.7GHz Intel Core i5, 8GB 1600MHz DDR3 also running Mountain Lion 10.8.4
3.Pro Tools 10.3.6 & 11.0.1
4. A&H Zed R16, M-Audio Fast Track Ultra 8R, Built in Output (on laptop)
5. No third party wrappers, but some third party plugins, i.e Slate, Softube, Waves
6. Can't think of anything else. My Laptop and imac are both loaded with exactly the same software.

When using my iMac to mix with PT10.3.6 if I insert any P&M (3.03) I get constant CPU usage to high errors. This occurs with as little as 3% CPU usage. However I don't have problems with PT11.
I copied a session over to my Macbook and ran a test with the built in outputs and didn't experience any trouble at all. After this I also tried using the built in output on the iMac but the problem still persists.

Any ideas?

I've grown quite fond of your plugins, but for the time being I need to stay with PT10, as not all my plugins have been ported over, so it's not as easy as just mixing in PT11.

Posted by: headlow Jul 30 2013, 05:43 PM

QUOTE (headlow @ Jul 30 2013, 05:12 PM) *
1.Mac
2. Mountain Lion 10.8.4, Macbook Pro, 2.3 Ghz IntelCore i5, 16GB 1600 MHz DDR3, and,
iMac 2.7GHz Intel Core i5, 8GB 1600MHz DDR3 also running Mountain Lion 10.8.4
3.Pro Tools 10.3.6 & 11.0.1
4. A&H Zed R16, M-Audio Fast Track Ultra 8R, Built in Output (on laptop)
5. No third party wrappers, but some third party plugins, i.e Slate, Softube, Waves
6. Can't think of anything else. My Laptop and imac are both loaded with exactly the same software.

When using my iMac to mix with PT10.3.6 if I insert any P&M (3.03) I get constant CPU usage to high errors. This occurs with as little as 3% CPU usage. However I don't have problems with PT11.
I copied a session over to my Macbook and ran a test with the built in outputs and didn't experience any trouble at all. After this I also tried using the built in output on the iMac but the problem still persists.

Any ideas?

I've grown quite fond of your plugins, but for the time being I need to stay with PT10, as not all my plugins have been ported over, so it's not as easy as just mixing in PT11.


Just to let you know......Repairing Dick Permissions seem to have sorted this! Your Transient Designer and Delay are now running with no problems smile.gif

Posted by: whitealbum Aug 18 2013, 10:48 AM

@ Nick:
Any news about the click problem with Chorusensemble and Cubase 7 ?

Posted by: Nick Aug 23 2013, 02:14 PM

QUOTE (whitealbum @ Aug 18 2013, 11:48 AM) *
@ Nick:
Any news about the click problem with Chorusensemble and Cubase 7 ?


Hello whitealbum,

There are quite a few people away on vacation right now, when the developers are all back I will be putting the question to them again.

Best Regards,

Nick

Posted by: whitealbum Aug 23 2013, 06:57 PM

QUOTE (Nick@DontCrack @ Aug 23 2013, 03:14 PM) *
Hello whitealbum,

There are quite a few people away on vacation right now, when the developers are all back I will be putting the question to them again.

Best Regards,

Nick

Thanks

Posted by: mike110492 Oct 2 2013, 03:09 AM

I've been having a weird issue with monster boost. Sometimes when I open a session (pro tools 10 & 11), any track that has monster boost on it will be putting out a low (maybe 100hz or so?) sine wave and none of the actual audio will play (on any tracks). It doesn't do it every time. It seems pretty random.

Posted by: Nick Oct 2 2013, 05:07 PM

QUOTE (mike110492 @ Oct 2 2013, 04:09 AM) *
I've been having a weird issue with monster boost. Sometimes when I open a session (pro tools 10 & 11), any track that has monster boost on it will be putting out a low (maybe 100hz or so?) sine wave and none of the actual audio will play (on any tracks). It doesn't do it every time. It seems pretty random.


Hello mike110492,

That is a strange one, first time we have heard of it.

Could you tell me which exact version of ProTools and of your Mac Os you are using?

ProTools11 is still quite young and there is an 11.0.2 that just came out on the 27th of sept.

Sometimes that can fix things right away.

If it doesn't get right back to me and we will see things from our side.

Best Regards,

Nick

Posted by: mike110492 Oct 7 2013, 03:40 PM

QUOTE (Nick@DontCrack @ Oct 2 2013, 12:07 PM) *
Hello mike110492,

That is a strange one, first time we have heard of it.

Could you tell me which exact version of ProTools and of your Mac Os you are using?

ProTools11 is still quite young and there is an 11.0.2 that just came out on the 27th of sept.

Sometimes that can fix things right away.

If it doesn't get right back to me and we will see things from our side.

Best Regards,

Nick


Yeah, I'm running 11.0.2 on OSX 10.8.4. It's been doing it from time to time in Pro Tools 10 (10.3.6) as well.

Posted by: Nick Oct 8 2013, 07:06 AM

QUOTE (mike110492 @ Oct 7 2013, 04:40 PM) *
Yeah, I'm running 11.0.2 on OSX 10.8.4. It's been doing it from time to time in Pro Tools 10 (10.3.6) as well.


Hello mike110492,

Thanks for the info. You are right up to date.

I'll get the info to the guys on our side to see what they think.

Best Regards,

Nick

Posted by: weezul Oct 9 2013, 03:03 PM

Hello, I am trying to upgrade my plugins from RTAS to 32bit AAX, but every time I run the installer I get an error:

Error:

W:

The setup cannot continue because the above drive does not exist.

This is a mapped network drive on my machine. After removing it, and restarting the machine, I am still faced with the same error.

Any help welcome. Cheers


Posted by: Nick Oct 10 2013, 10:48 AM

QUOTE (weezul @ Oct 9 2013, 04:03 PM) *
Hello, I am trying to upgrade my plugins from RTAS to 32bit AAX, but every time I run the installer I get an error:

Error:

W:

The setup cannot continue because the above drive does not exist.

This is a mapped network drive on my machine. After removing it, and restarting the machine, I am still faced with the same error.

Any help welcome. Cheers


Hello weezul,

I think the installer is trying to find the right folder to install to.

It should be the one where the Digidesign plug-in folder is located, this is usually the same one where the system is installed that runs ProTools.

Try this and get right back to me if you're still not up and running.

Best Regards,

Nick

Posted by: weezul Oct 16 2013, 11:24 PM

QUOTE (Nick@DontCrack @ Oct 10 2013, 10:48 AM) *
Hello weezul,

I think the installer is trying to find the right folder to install to.

It should be the one where the Digidesign plug-in folder is located, this is usually the same one where the system is installed that runs ProTools.

Try this and get right back to me if you're still not up and running.

Best Regards,

Nick


Sorry I should have made this clearer. This is the first thing the installer does, before I even get to pick any installation location.

Posted by: Nick Oct 17 2013, 10:15 AM

QUOTE (weezul @ Oct 17 2013, 12:24 AM) *
Sorry I should have made this clearer. This is the first thing the installer does, before I even get to pick any installation location.


Hello weezul,

Is there any way that your drive: W has priority over the drive that has the system and the correct ProTools folders?

What happens if you re-install and force the installer to place the files on the right drive?

Best Regards,

Nick

Posted by: whitealbum Oct 17 2013, 01:11 PM

QUOTE (whitealbum @ Aug 23 2013, 07:57 PM) *
Thanks

any news about the click problem for chorus ensemble?

Posted by: runescapegold666 Nov 28 2013, 06:57 AM

We heard of that but weren't able to reproduce up to now... Actually, we have been able to reproduce it but only on Mac running Windows under Parrallel...
http://www.utfifa.co.uk/
http://www.utfifa.co.uk/

Posted by: Nick Dec 3 2013, 05:24 PM

QUOTE (runescapegold666 @ Nov 28 2013, 06:57 AM) *
We heard of that but weren't able to reproduce up to now... Actually, we have been able to reproduce it but only on Mac running Windows under Parrallel...
http://www.utfifa.co.uk/
http://www.utfifa.co.uk/



Hello runescapegold666,

Don't really understand your comment here, could you explain it better?

Best Regards,

Nick

Posted by: Ry-Fi Dec 12 2013, 08:19 PM

Hey Nick and gang,

I've got another one to report (OS X 10.8.4, Pro Tools HD 10.3.7, P&M 3.0.3r1 AAX). I'm not sure if it's accurate to call this a bug per se, but it's definitely non-standard behaviour:

When editing automation for a plug-in's parameter, the current value is supposed to be displayed the entire time you're adjusting an automation point, so if for example you're clicking and dragging a point around, or trimming a line or selection up or down, there's a reading that shows the current value as it's updated in real-time. Every plug-in I've ever used on PT implements this behaviour.

P&M plug-ins do not do this. They only update and show the current value once you've quite editing, ie. released the mouse button.

This is actually incredibly frustrating as fine-tuning a value involves several repeated edits due to the fact that you don't know what the current value is and you have to guess repeatedly until you hone in on the desired value.

I hope this can be remedied in the next release. I'm making solid use of a bunch of your plug-ins on a big album mix I'm doing, but their rough edges compared to the rest of the RTAS/AAX crowd are definitely making me wince. I hope your devs can really flesh out all these little problems and get the P&M bundle up to perfection. (As I software dev myself, I both understand and yet hold you to the highest standards laugh.gif )...

Ryan

Posted by: Nick Dec 18 2013, 04:45 PM

QUOTE (Ry-Fi @ Dec 12 2013, 08:19 PM) *
Hey Nick and gang,

I've got another one to report (OS X 10.8.4, Pro Tools HD 10.3.7, P&M 3.0.3r1 AAX). I'm not sure if it's accurate to call this a bug per se, but it's definitely non-standard behaviour:

When editing automation for a plug-in's parameter, the current value is supposed to be displayed the entire time you're adjusting an automation point, so if for example you're clicking and dragging a point around, or trimming a line or selection up or down, there's a reading that shows the current value as it's updated in real-time. Every plug-in I've ever used on PT implements this behaviour.

P&M plug-ins do not do this. They only update and show the current value once you've quite editing, ie. released the mouse button.

This is actually incredibly frustrating as fine-tuning a value involves several repeated edits due to the fact that you don't know what the current value is and you have to guess repeatedly until you hone in on the desired value.

I hope this can be remedied in the next release. I'm making solid use of a bunch of your plug-ins on a big album mix I'm doing, but their rough edges compared to the rest of the RTAS/AAX crowd are definitely making me wince. I hope your devs can really flesh out all these little problems and get the P&M bundle up to perfection. (As I software dev myself, I both understand and yet hold you to the highest standards laugh.gif )...

Ryan


Hello Ryan,

I know what you are saying here.

I was playing with Ultramaxit the other day and doing the fine tuning on a mix.

And it was a bit of pain not seeing what the values were that I was adjusting.

But as I was listening very carefully, and to do that I closed my eyes.

Although I am in the business of defending plug-ins, the fact that it has become very "visual" I feel it is counter productive.

Quite often when adjusting a EQ for example, I do not look at it, I do it by ear.

And when I see where the levels and curves have ended up, it is a bit a of shock, (yes I have to peek from time to time to make sure I'm on the right parameter).

All this is not to defend an oversight on our part, I have already passed on the info to our developers, it is just to say there was a day when all those buttons didn't mean a thing, it was just whether it made it sound better (or worse) ;-)

Best Regards,

Nick

Posted by: Ry-Fi Dec 18 2013, 05:51 PM

QUOTE (Nick@DontCrack @ Dec 18 2013, 09:45 AM) *
Hello Ryan,

I know what you are saying here.

I was playing with Ultramaxit the other day and doing the fine tuning on a mix.

And it was a bit of pain not seeing what the values were that I was adjusting.

But as I was listening very carefully, and to do that I closed my eyes.

Although I am in the business of defending plug-ins, the fact that it has become very "visual" I feel it is counter productive.

Quite often when adjusting a EQ for example, I do not look at it, I do it by ear.

And when I see where the levels and curves have ended up, it is a bit a of shock, (yes I have to peek from time to time to make sure I'm on the right parameter).

All this is not to defend an oversight on our part, I have already passed on the info to our developers, it is just to say there was a day when all those buttons didn't mean a thing, it was just whether it made it sound better (or worse) ;-)

Best Regards,

Nick


I appreciate what you're saying, and believe me, my ears are always the final say in every single mix decision and microscopic tweak I make. Still, as you acknowledge, this doesn't absolve your plugins from needing to behave consistently to all the other plugins with the correct behaviour.

And part of it's an OCD thing too. My sessions are incredibly and meticulously structured and I try to adhere to consistent best practices. When I draw automation and I want a section to maintain a steady value, I want to be sure the endpoints have the same value -- I can't stand a slightly uneven line with a slow value creep - it drives me nuts! Having said that, I know that there are key commands for adding an automation point with the same value as the one prior or after... but the point I'm trying to make is that I consider the visual, organizational, informative aspect of a huge complex mix to be an important factor. Numerical value displays are a part of this and I expect them to be accurate and behave properly.

I realize my feelings might be a bit extreme on the issue, but others with the same level of OCD-like behaviour are surely nodding in agreement right now. laugh.gif

Thanks for addressing the issue, of course!

Posted by: weezul Jan 19 2014, 12:23 AM

Hey guys,
Just to mention, I recently migrated from a PC install of Pro Tools to a Hackintosh install. Everything works great, apart from now when I open old sessions, they claim any PM plugins are missing. However, they are there in the list if I replace them. However, this isn't really any use as I loose all the plugin settings!!!

I was using 32bit AAX on windows on these sessions, and now i've installed RTAS and AAX on the MAC and I still get sessions that I open, where the PM plugins are called 'missing'. Is there some sort of naming convention that is not the same between PC and MAC builds of PM plug ins?

Thanks

Also, in response to my previous post about not being able to install due to mapped network drives, I fixed that with a registry tweak. Damned if i can find it now though!!! Loving Hackintosh too much right now wink.gif

Posted by: Nick Jan 21 2014, 11:50 AM

QUOTE (weezul @ Jan 19 2014, 12:23 AM) *
Hey guys,
Just to mention, I recently migrated from a PC install of Pro Tools to a Hackintosh install. Everything works great, apart from now when I open old sessions, they claim any PM plugins are missing. However, they are there in the list if I replace them. However, this isn't really any use as I loose all the plugin settings!!!

I was using 32bit AAX on windows on these sessions, and now i've installed RTAS and AAX on the MAC and I still get sessions that I open, where the PM plugins are called 'missing'. Is there some sort of naming convention that is not the same between PC and MAC builds of PM plug ins?

Thanks

Also, in response to my previous post about not being able to install due to mapped network drives, I fixed that with a registry tweak. Damned if i can find it now though!!! Loving Hackintosh too much right now wink.gif


Hello weezul,

This is perhaps not a Hackintosh problem, but a ProTools not finding the info coming across from the Windows sessions.

Try this (excuse me if you know this already) rolleyes.gif

When you save the Windows ProTools session do a "save copy in" and make sure to include the "session plug-in setting folder" and "root plug-in setting folder" from that session.

Then ProTools will have some info to retrieve that should help the Plug and Mix to find the settings that were used on the Windows sessions.

Hopefully this will help you out.

If it doesn't there might be a "permissions" problem that occasionally manifests itself on Macintosh.

Best Regards,

Nick

Posted by: weezul Jan 22 2014, 12:28 AM

QUOTE (Nick@DontCrack @ Jan 21 2014, 11:50 AM) *
Hello weezul,

This is perhaps not a Hackintosh problem, but a ProTools not finding the info coming across from the Windows sessions.

Try this (excuse me if you know this already) rolleyes.gif

When you save the Windows ProTools session do a "save copy in" and make sure to include the "session plug-in setting folder" and "root plug-in setting folder" from that session.

Then ProTools will have some info to retrieve that should help the Plug and Mix to find the settings that were used on the Windows sessions.

Hopefully this will help you out.

If it doesn't there might be a "permissions" problem that occasionally manifests itself on Macintosh.

Best Regards,

Nick


Thanks for the tips! Repair permissions diddn't seem to help.

I don't have my original Win7 boot any more, and there's only one session which I really needed them for. That band were threatening to come back with a fiddle player for some revisions, but it seems like they've got new material now. Recall works fine on sessions that started on the mac. If I ever get round to sorting out my Win7 partition I will let you know if it works.
Thanks again for the reply

Posted by: Nick Jan 22 2014, 12:22 PM

QUOTE (weezul @ Jan 22 2014, 12:28 AM) *
Thanks for the tips! Repair permissions diddn't seem to help.

I don't have my original Win7 boot any more, and there's only one session which I really needed them for. That band were threatening to come back with a fiddle player for some revisions, but it seems like they've got new material now. Recall works fine on sessions that started on the mac. If I ever get round to sorting out my Win7 partition I will let you know if it works.
Thanks again for the reply


Hello weezul,

In the olden days, when this stuff happened a lot, I always "winged" it by saying I had found a way to "improve" the sound by re-doing the effects settings it they had got bunged up or lost for some strange reason. Usually worked wink.gif

Best Regards,

Nick

Posted by: weezul Jan 22 2014, 02:02 PM

QUOTE (Nick@DontCrack @ Jan 22 2014, 12:22 PM) *
Hello weezul,

In the olden days, when this stuff happened a lot, I always "winged" it by saying I had found a way to "improve" the sound by re-doing the effects settings it they had got bunged up or lost for some strange reason. Usually worked wink.gif

Best Regards,

Nick


classic!

Posted by: Nick Jan 23 2014, 11:52 AM

QUOTE (weezul @ Jan 22 2014, 02:02 PM) *
classic!


Yes, it is like the effect that the clients ask for that you never heard of, you put in an obscure plug-in, put in bypass, push it the fader so the track is a bit louder, and they tell you "that's is exactly what was needed". sad.gif

Best Regards,

Nick

Posted by: deepho Apr 13 2014, 06:05 PM

The Chorus Ensemble and Cubase bug (click-spike) are still not solved!

Cubase 7 and 7.5 64bit both on Windows 7 64bit.
When we can expect an update?

Cheers

Posted by: Nick May 7 2014, 10:18 AM

QUOTE (deepho @ Apr 13 2014, 07:05 PM) *
The Chorus Ensemble and Cubase bug (click-spike) are still not solved!

Cubase 7 and 7.5 64bit both on Windows 7 64bit.
When we can expect an update?

Cheers


Hello deepho,

I talked about this again to the developers and they asked me for a bit more information about your set-up as there has been some other cases they have solved by investigating the configuration.

Here are some details that would be helpful to track this down.

1/ Is your PC an i5 or i7 processor?

2/ How much ram do you have?

3/ What is the buffer size you are using in your Cubase?

4/ What audio interface are you using? And how does it connect to the PC? USB? directly to an audio card? which audio card?

Please send us along these details so we can really get a clear picture of what the problem could be.

Best Regards,

Nick

Posted by: Notes Jun 29 2014, 03:32 PM

Hi Nick,

I just installed a new Windows 7 system with PT10.3.9 and encountering 2 issues with the P&M plugins.

1) With the 3.0.3r1 & 3.1 plugins I can't recall my previously saved Pro Tools sessions that had P&M plugins inserted. The plugins gets made inactive to load the sessions with the following notice: The following plug-ins were made inactive because they could not be found in the plug-ins folder: followed by the list of inactive plug-ins, although they are installed corectly.

Once in the session I cannot activate them yet I can assign and open a new copy of the plug-ins from my plug-ins menu, leading to my next issue.

2) When activating a new plug-in I can't recall my previously saved presets that were saved with the default save settings as function in Pro Tools, mentioning the following error: These files are not valid settings files for the plug-in:

I would like to point out that on my earlier system I had the same issue after installing the 3.1 update, reverting back to 3.0.3r1 solved that. So during my new system install I first used the 3.0.3r1 installer as a safety measure yet for some reason that didn't work out.

I hope there is a solution and/or workaround for this as I'm working on large sessions that needs to be recalled, assigning a fresh copy of the plug-in ain't a problem yet recalling and/or importing my settings is my main concern right now.

Thanks

Posted by: Nick Jun 30 2014, 11:46 AM

QUOTE (Notes @ Jun 29 2014, 04:32 PM) *
Hi Nick,

I just installed a new Windows 7 system with PT10.3.9 and encountering 2 issues with the P&M plugins.

1) With the 3.0.3r1 & 3.1 plugins I can't recall my previously saved Pro Tools sessions that had P&M plugins inserted. The plugins gets made inactive to load the sessions with the following notice: The following plug-ins were made inactive because they could not be found in the plug-ins folder: followed by the list of inactive plug-ins, although they are installed corectly.

Once in the session I cannot activate them yet I can assign and open a new copy of the plug-ins from my plug-ins menu, leading to my next issue.

2) When activating a new plug-in I can't recall my previously saved presets that were saved with the default save settings as function in Pro Tools, mentioning the following error: These files are not valid settings files for the plug-in:

I would like to point out that on my earlier system I had the same issue after installing the 3.1 update, reverting back to 3.0.3r1 solved that. So during my new system install I first used the 3.0.3r1 installer as a safety measure yet for some reason that didn't work out.

I hope there is a solution and/or workaround for this as I'm working on large sessions that needs to be recalled, assigning a fresh copy of the plug-in ain't a problem yet recalling and/or importing my settings is my main concern right now.

Thanks


Hello Notes,

We have had reports of this type of behaviour.

Could you send me a private message with your serial number as it seems to be related to a batch that are not good.

Best Regards,

Nick

Posted by: Notes Jul 1 2014, 11:08 PM

QUOTE (Nick@DontCrack @ Jun 30 2014, 12:46 PM) *
Hello Notes,

We have had reports of this type of behaviour.

Could you send me a private message with your serial number as it seems to be related to a batch that are not good.

Best Regards,

Nick


Hi Nick, thanks for the reply, private message send.

Cheers

Posted by: Nick Jul 4 2014, 03:20 PM

QUOTE (Notes @ Jul 2 2014, 12:08 AM) *
Hi Nick, thanks for the reply, private message send.

Cheers


Hello Notes,

Sorry for the delay getting back to you.

Thanks for sending the serial, I checked it and there is nothing wrong with it.

Are you still having the same problems with 10.3.9?

Take a look and see if they are RTAS or AAX that you are trying to recall.

Both 3.03r1 and the new 3.1 are AAX native and should work perfectly with 10.3.9 and PT11.

Is it possible to move up to ProTools 11 as it works only with AAX, things are a bit more tricky with the 10.3.9 which is a "hybrid" that can work as either RTAS or AAX Native that some people need to keep their compatibility with those plug-ins that are not AAX Native.

Best Regards,

Nick

Posted by: Notes Jul 7 2014, 10:49 AM

QUOTE (Nick@DontCrack @ Jul 4 2014, 04:20 PM) *
Hello Notes,

Sorry for the delay getting back to you.

Thanks for sending the serial, I checked it and there is nothing wrong with it.

Are you still having the same problems with 10.3.9?

Take a look and see if they are RTAS or AAX that you are trying to recall.

Both 3.03r1 and the new 3.1 are AAX native and should work perfectly with 10.3.9 and PT11.

Is it possible to move up to ProTools 11 as it works only with AAX, things are a bit more tricky with the 10.3.9 which is a "hybrid" that can work as either RTAS or AAX Native that some people need to keep their compatibility with those plug-ins that are not AAX Native.

Best Regards,

Nick


Hi Nick, I still haven't found a workaround so far.

The settings I'm trying to recall are AAX as I only install AAX plugins these day's and skip the rtas versions.
The settings have TFX extensions and are saved with the default Pro Tools save as function, I have been double checking with other AAX plugins to see where and how presets gets saved and they all are .TFX

With the new P&M 3.1 I did the same, again TFX and the newly saved ones appear correctly in the presets folders. Ill keep digging into it...

Atm I can't move up to PT 11 as I'm still waiting on some plugins to become AAX.

Cheers

Posted by: Nick Jul 7 2014, 05:41 PM

QUOTE (Notes @ Jul 7 2014, 11:49 AM) *
Hi Nick, I still haven't found a workaround so far.

The settings I'm trying to recall are AAX as I only install AAX plugins these day's and skip the rtas versions.
The settings have TFX extensions and are saved with the default Pro Tools save as function, I have been double checking with other AAX plugins to see where and how presets gets saved and they all are .TFX

With the new P&M 3.1 I did the same, again TFX and the newly saved ones appear correctly in the presets folders. Ill keep digging into it...

Atm I can't move up to PT 11 as I'm still waiting on some plugins to become AAX.

Cheers


Hello Notes,

One thing to check but it seems a bit bizarre to me is if the 3.1 is in "demo" mode which would prevent the presets from showing up.

Can you check the top left corner to see if the version number is listed instead of the word "demo"?

Best Regards,

Nick

Posted by: Notes Jul 9 2014, 09:52 PM

QUOTE (Nick@DontCrack @ Jul 7 2014, 06:41 PM) *
Hello Notes,

One thing to check but it seems a bit bizarre to me is if the 3.1 is in "demo" mode which would prevent the presets from showing up.

Can you check the top left corner to see if the version number is listed instead of the word "demo"?

Best Regards,

Nick


Hi Nick,

The plug-ins are properly running in 3.1 mode, not demo. Anyway, I started recreating the settings today or rather remixing the sessions & saving new presets. After saving they show up in the preset folders as normal again. No more time to waste, clients are waiting.

Thanks for the help attempts,
Cheers

Posted by: Nick Jul 28 2014, 12:08 PM

QUOTE (Notes @ Jul 9 2014, 10:52 PM) *
Hi Nick,

The plug-ins are properly running in 3.1 mode, not demo. Anyway, I started recreating the settings today or rather remixing the sessions & saving new presets. After saving they show up in the preset folders as normal again. No more time to waste, clients are waiting.

Thanks for the help attempts,
Cheers


Hello Notes,

Have you had any more time to investigate this?

Best Regards,

Nick

Posted by: kevaquarian Aug 3 2014, 10:23 PM

Hi.

I just bought the P and M VIP bundle after using some of the plugz for the first time at a friend's studio.

I just installed them on my system. The Rotator fails the AU scan? I did it on 32 bit first, as I always do. It failed. It then failed on 64 bit too.

Is this a known issue?

Thanks,

Kev

Logic 9.1.8
Mac Pro 2010: 12 core 2.93 GHz
24GB RAM

Posted by: kevaquarian Aug 3 2014, 10:40 PM





QUOTE (kevaquarian @ Aug 3 2014, 10:23 PM) *
Hi.

I just bought the P and M VIP bundle after using some of the plugz for the first time at a friend's studio.

I just installed them on my system. The Rotator fails the AU scan? I did it on 32 bit first, as I always do. It failed. It then failed on 64 bit too.

Is this a known issue?

Thanks,

Kev

Logic 9.1.8
Mac Pro 2010: 12 core 2.93 GHz
24GB RAM


Update - the plugin passes the validation once the bundle is authorised and the plugin is re-scanned and reset in AU Manager.



Posted by: Nick Aug 4 2014, 10:34 AM

QUOTE (kevaquarian @ Aug 3 2014, 11:40 PM) *
Update - the plugin passes the validation once the bundle is authorised and the plugin is re-scanned and reset in AU Manager.


Hello kevaquarian,

I have sent this on to the developers and they have seen this problem and they are working on it.

I should have some news for you very soon.

Best Regards,

Nick

Posted by: Notes Aug 14 2014, 10:28 AM

QUOTE (Nick@DontCrack @ Jul 28 2014, 01:08 PM) *
Hello Notes,

Have you had any more time to investigate this?

Best Regards,

Nick


Hi Nick,

yes I gave it another shot but nothing worked so I had to give and move on with my work...

Cheers

Posted by: Nick Aug 14 2014, 12:12 PM

QUOTE (Notes @ Aug 14 2014, 11:28 AM) *
Hi Nick,

yes I gave it another shot but nothing worked so I had to give and move on with my work...

Cheers


Hello Notes,

Just to let you know the developers have been working on the LS Rotator and rewriting part of it.

It will be released soon as part of the next version.

So hopefully it will solve your problem.

Best Regards,

Nick

Posted by: kevaquarian Aug 21 2014, 02:49 PM

Hi.

I have a problem with the "Chorus Ensemble". It's in mono?

I have it over a bus in Logic - I chose "mono to stereo" as I always would for a plugin of this kind. The output is mono.


Is this a known issue? I have searched this thread and found some clicking issues with this plugin from 2013 but nothing about the mono issue?

Also, the multi tap delay will not save presets? It shows a "disk error" and tells me the preset could not be saved.

Thanks,

Kev

Posted by: Piler Aug 22 2014, 01:23 AM

Hello, I speak not english very good, sorry.

I buy the VIP bundle yesterday. I use the plugins in reaper 32.

I have frequently bugs on the interface of the P&M plugin (missing knobs) and crash reaper.

My reaper is usually very stable, but now I have old stable plugin they have interface bugs to since yesterday !

I can't work like this. I lost many time. huh.gif

Anybody have a idea of solution ?

Thanx

Posted by: musec03 Aug 22 2014, 04:13 AM

Hello... Mistakenly placed this post in wrong forum spot.....

...just purchased VIP Bundle os special sale ...Killer Deal ... Started A Project Using P&M plugs exclusively ...after a project save and reopen ...each plug in was reverted to the default setting. After 15 minutes of working ...they simply stopped running ... If I deleted, reinstalled and redid all settings they would stop working again ... as if the activation process had not taken the plugins out of "demo mode".

In fact, I just saw the plug ins are running in demo mode after I submitted activation code as instructed.

Here are my specs

ASUS G55VW
OS: Windows 7
IntelŪ Core™ i7-3610QM CPU @ 2.30GHz
12gb RAM
NVIDIA GeForce GTX 660M

DAW: SONAR X3e build 352

Audio Interface: Focustite Scarlett 18i6 up to date driver, control panel



Thank You

Posted by: Nick Aug 22 2014, 11:16 AM

QUOTE (musec03 @ Aug 22 2014, 05:13 AM) *
Hello... Mistakenly placed this post in wrong forum spot.....

...just purchased VIP Bundle os special sale ...Killer Deal ... Started A Project Using P&M plugs exclusively ...after a project save and reopen ...each plug in was reverted to the default setting. After 15 minutes of working ...they simply stopped running ... If I deleted, reinstalled and redid all settings they would stop working again ... as if the activation process had not taken the plugins out of "demo mode".

In fact, I just saw the plug ins are running in demo mode after I submitted activation code as instructed.

Here are my specs

ASUS G55VW
OS: Windows 7
IntelŪ Core™ i7-3610QM CPU @ 2.30GHz
12gb RAM
NVIDIA GeForce GTX 660M

DAW: SONAR X3e build 352

Audio Interface: Focustite Scarlett 18i6 up to date driver, control panel



Thank You


Hello musec03,

If this is happening then the authorization failed and you are still in 'demo' mode.

Here how to solve this.

The serial number is your authorization code for the plugins.

Install the format, AU, VST or AAX that you need for your DAW, then launch the DAW, insert a Plug and Mix plug-in on any track, a dialogue box will appear where you copy and paste the serial number, click OK, you're done.

Don't copy the code by hand.

When you copy and paste make sure there are not any spaces before or after any code, as it will prevent the code from working.

The way to see if the plug-ins are installed correctly is to look in the top left corner of the plug-in.

If it shows the version number, for example version 3.1, it is installed correctly.

If it says "demo mode" than the plug-in has not been authorised correctly and the authorisation has to be done again.

Best Regards,

Nick

Posted by: SantoClemenzi Aug 25 2014, 03:39 PM

Hi Everybody!

I purchased the VIP budle yesterday, thank you very much for that great deal!

I started working with Plug&Mix on my laptop just to figure out how to better introduce these great plugins in my workflow. After some work, at each insert, all newly added plugins GUI started to lose all (or part of) the knobs. After that, I wasn't even able to insert some plugins (like the UltraMaxIt) as they were inserted as "offline". I think it's a RAM problem because my laptop is not my production machine, it's a little bit old and not so powerfull, here you are all the specs:

- PC, Intel Core 2 duo, 4GB RAM, Win7 Home Premium 32 bit
- Reaper 4.721 32 bit
- Internal sound card with ASIO4All 2.10


Here my performance meter and other screenshot to show you my session and the GUI problems. Please let me know if it's just a RAM problem or there is something else, I saw that Plug&Mix are a little bit heavy with RAM, probably it will be better to use them on a 64 bit system with more RAM.







Thank you very much!
Santo

Posted by: SantoClemenzi Aug 26 2014, 01:45 PM

Ok guys, nevermind, I froze all fx in some tracks to free memory, now everything's fine, GUI problems are gone, it was just my old laptop almost ready to explode wink.gif

Posted by: Nick Aug 26 2014, 03:29 PM

QUOTE (SantoClemenzi @ Aug 26 2014, 02:45 PM) *
Ok guys, nevermind, I froze all fx in some tracks to free memory, now everything's fine, GUI problems are gone, it was just my old laptop almost ready to explode wink.gif


Hello SantoClemenzi,

You know I had the same problem this week-end doing a song in ProTools on my laptop.

I just kept adding instruments and inserting effects like crazy.

Got a "low memory" warning which I ignored and bingo the dials started disappearing on my Plug and Mix.

Crashed.

Then I restarted ProTools with the "shift held down to disable all plug-ins.

Got a bit more reasonable about how many I was using and it all came back normal ;-)

Best Regards,

Nick

Posted by: kevaquarian Aug 26 2014, 03:59 PM

QUOTE (kevaquarian @ Aug 21 2014, 02:49 PM) *
Hi.

I have a problem with the "Chorus Ensemble". It's in mono?

I have it over a bus in Logic - I chose "mono to stereo" as I always would for a plugin of this kind. The output is mono.


Is this a known issue? I have searched this thread and found some clicking issues with this plugin from 2013 but nothing about the mono issue?

Also, the multi tap delay will not save presets? It shows a "disk error" and tells me the preset could not be saved.

Thanks,

Kev


Hi Nick.

Just wondering if you saw my post above?

Thanks.

Kev

Posted by: SantoClemenzi Aug 30 2014, 09:24 AM

Quick question: are there any issues in installing both 32 bit and 64 bit versions of the VIP Bundle?

I'm asking because I have a 64 bit machine with Reaper 64 bit and Harrison Mixbus (which is unfortunately just 32 bit) installed and I'd like to use the bundle in both DAW.

Thank you very much!

Posted by: David-Paul Sep 2 2014, 10:26 PM

Hi,

I recently buy P&M echoflex...
When i use it, if variation isn't min, i've a saturation sound...

Thank's

DP

Posted by: kevaquarian Sep 2 2014, 10:55 PM

QUOTE (kevaquarian @ Aug 26 2014, 03:59 PM) *
Hi Nick.

Just wondering if you saw my post above?

Thanks.

Kev



Hi.

Just bumping this one as there's been no reply as yet - about 2 weeks I think? Are you guys on holiday perhaps? (not sarcastic - just genuinely wondering, as the replies seem to have been pretty regular until recently).

Thanks,

Kev


Posted by: Nick Sep 3 2014, 10:50 AM

QUOTE (kevaquarian @ Aug 21 2014, 03:49 PM) *
Hi.

I have a problem with the "Chorus Ensemble". It's in mono?

I have it over a bus in Logic - I chose "mono to stereo" as I always would for a plugin of this kind. The output is mono.


Is this a known issue? I have searched this thread and found some clicking issues with this plugin from 2013 but nothing about the mono issue?

Also, the multi tap delay will not save presets? It shows a "disk error" and tells me the preset could not be saved.

Thanks,

Kev


Hello Kev,

Sorry for the delay getting back to you, we are usually a bit faster, but there were vacations and the VIP Bundle promo has kept us real busy.

About the "mono to stereo" problem in Logic,I will pass it on to our developers.

Just so I know, it is a "mono" bus the Chorus Ensemble is inserted on to?

Then you choose to make the plug-in "mono to stereo"

The Chorus Ensemble is mono or stereo depending on the channel it is inserted into.

If you create a separate stereo bus, does the Chorus come up stereo?

As a ProTools user, I usually send to a stereo bus from two sends (left and right) on the mono channel i want to send from.

But I know other DAWs let you patch in a stereo effect on a "mono" channel, useful for a Chorus.


I will also mention the fact that the Multi-tap is not saving presets to them.

Best Regards,

Nick

Posted by: Nick Sep 3 2014, 10:59 AM

QUOTE (SantoClemenzi @ Aug 30 2014, 10:24 AM) *
Quick question: are there any issues in installing both 32 bit and 64 bit versions of the VIP Bundle?

I'm asking because I have a 64 bit machine with Reaper 64 bit and Harrison Mixbus (which is unfortunately just 32 bit) installed and I'd like to use the bundle in both DAW.

Thank you very much!


Hello SantoClemenzi,

Yes it could be a problem as there should only be one Plug and Mix folder present.

The best way to do this is to have two different partitions, one 64 bit, one 32bit, or another external disk with an 32bit OS to boot the 32bit configuration and use the Harrison with all the plug-ins in 32 bit mode including the Plug and Mix.

Or maybe wait for the Harrison to be 64 bit?

Best Regards,

Nick

Posted by: Nick Sep 3 2014, 11:07 AM

QUOTE (David-Paul @ Sep 2 2014, 11:26 PM) *
Hi,

I recently buy P&M echoflex...
When i use it, if variation isn't min, i've a saturation sound...

Thank's

DP


Hello DP,

The Variation knob adds a modulation like a chorus would this might be interpreted as a "saturation" but it is just a blending of the signal with a "detuned" copy of itself.

This mimics the sound of "vintage" echo units which adds "character" to the effect.

If it is not to your liking please leave it at the minimum.

Best Regards,

Nick

Posted by: kevaquarian Sep 12 2014, 12:36 PM

QUOTE (Nick@DontCrack @ Sep 3 2014, 10:50 AM) *
Hello Kev,

Sorry for the delay getting back to you, we are usually a bit faster, but there were vacations and the VIP Bundle promo has kept us real busy.

About the "mono to stereo" problem in Logic,I will pass it on to our developers.

Just so I know, it is a "mono" bus the Chorus Ensemble is inserted on to?

Then you choose to make the plug-in "mono to stereo"

The Chorus Ensemble is mono or stereo depending on the channel it is inserted into.

If you create a separate stereo bus, does the Chorus come up stereo?

As a ProTools user, I usually send to a stereo bus from two sends (left and right) on the mono channel i want to send from.

But I know other DAWs let you patch in a stereo effect on a "mono" channel, useful for a Chorus.


I will also mention the fact that the Multi-tap is not saving presets to them.

Best Regards,

Nick


Hi Nick.

Thanks for the reply.

It matters not which kind of bus I choose. Just tested it with mono and stereo. So using the "stereo" version of the plugin on a stereo bus, and the "mono to stereo" version on a mono bus.


EDIT!

An update - If I use a stereo source - i.e. a VI with a stereo output, and couple it with CE on a stereo bus using "stereo" plugin mode, the output from CE is in stereo. A mono source with "mono to stereo" CE renders a mono output.

Please update me with progress on a fix for this?

Can another user please check this on their system to verify it's not just my setup that is producing this?

Thanks!

Kev

Posted by: David-Paul Sep 12 2014, 12:38 PM

thank's

tghis delay's really nice ;-)

Posted by: Nick Sep 15 2014, 10:24 AM

QUOTE (David-Paul @ Sep 12 2014, 01:38 PM) *
thank's

tghis delay's really nice ;-)


Hello David-Paul,

Glad to hear that it is working well for you.

Best Regards,

Nick

Posted by: Pentacheese Sep 24 2014, 12:38 AM

Hi, i purchase the VIP Bundle (very amaizing plugins tongue.gif , but greedy for RAM happy.gif ) and find something:

1- PC
2- Windows 7 Home Prenium
3- FL Studio 11
4- Realtek High Definition Audio (Internal)
5- No
6- There is one knob from the plugin "PM-Multi-Tap Delay", the big one called "Speed", which reset to the default value 800ms when i relaod my project.

Have a good day!

Posted by: Nick Sep 24 2014, 11:55 AM

QUOTE (Pentacheese @ Sep 24 2014, 01:38 AM) *
Hi, i purchase the VIP Bundle (very amaizing plugins tongue.gif , but greedy for RAM happy.gif ) and find something:

1- PC
2- Windows 7 Home Prenium
3- FL Studio 11
4- Realtek High Definition Audio (Internal)
5- No
6- There is one knob from the plugin "PM-Multi-Tap Delay", the big one called "Speed", which reset to the default value 800ms when i relaod my project.

Have a good day!


Hello Pentacheese,

The PM-Multi-Tap Delay should save the settings that was part of your session. The fact you say that it go back to 800ms meaning it is 'synced to the session's tempo. Maybe the relaunch of FL Studio 11 resets the PM-Multi-Tap Delay?

More likely is the fact that the FL Studio 11 does not see the 'users setting' that should be saved with the session.

One question, does the top left corner show the version number like 3.2? If it says demo then the install failed and the VIP Bundle is still in 'demo' mode and should be installed again.

Best Regards,

Nick


Posted by: Pentacheese Sep 24 2014, 04:06 PM

QUOTE (Nick@DontCrack @ Sep 24 2014, 12:55 PM) *
Hello Pentacheese,

One question, does the top left corner show the version number like 3.2? If it says demo then the install failed and the VIP Bundle is still in 'demo' mode and should be installed again.

Best Regards,

Nick

Hi Nick,

I get the version 3.2.0 at the top left corner.
Only one knob from the plugin wasn't saved, all others were (color, repeat, etc...).

Have a good day!

Posted by: Nick Sep 29 2014, 10:47 AM

QUOTE (Pentacheese @ Sep 24 2014, 05:06 PM) *
Hi Nick,

I get the version 3.2.0 at the top left corner.
Only one knob from the plugin wasn't saved, all others were (color, repeat, etc...).

Have a good day!


Hello Pentacheese,

Which knob is not being saved?

Best Regards,

Nick

Posted by: Pentacheese Sep 30 2014, 07:16 PM

QUOTE (Nick@DontCrack @ Sep 29 2014, 11:47 AM) *
Hello Pentacheese,

Which knob is not being saved?

Best Regards,

Nick

Hi Nick,

It's the "speed" knob, at center.

Thanks ! smile.gif

Posted by: PeeTee11 Oct 2 2014, 06:14 AM

I purchased the VIP bundle, and am having issues with a couple of things.

Ambiosoniq sometimes has distortion (crackling) and other times doesn't seem to pass signal. In the second scenario, sometimes it will show input signal in the input meter, but won't show output signal, sometimes neither meter is showing signal. I have to close PT11 and reboot my machine to solve it. This can happen upon opening a session, or sometimes the session will be fine and in the middle of working, I will hit play and it happens. Neither of these bugs have happened when using RTAS version in PT10.

The other issue I've had is PT11 crashing when using any amp modeling plugin to record. Everything works fine until I finish recording and disarm the track that has the plug inserted, at which time there is a loud, shrill tone and PT11 crashes. Haven't tried this in PT10.

Win7 pro 64
PT11.1.2
Digidesign 003
I7 4930k
32g RAM
ASUS Sabertooth X79
3x SSDs
ASUS GTX 760

Posted by: Nick Oct 2 2014, 11:19 AM

QUOTE (PeeTee11 @ Oct 2 2014, 07:14 AM) *
I purchased the VIP bundle, and am having issues with a couple of things.

Ambiosoniq sometimes has distortion (crackling) and other times doesn't seem to pass signal. In the second scenario, sometimes it will show input signal in the input meter, but won't show output signal, sometimes neither meter is showing signal. I have to close PT11 and reboot my machine to solve it. This can happen upon opening a session, or sometimes the session will be fine and in the middle of working, I will hit play and it happens. Neither of these bugs have happened when using RTAS version in PT10.

The other issue I've had is PT11 crashing when using any amp modeling plugin to record. Everything works fine until I finish recording and disarm the track that has the plug inserted, at which time there is a loud, shrill tone and PT11 crashes. Haven't tried this in PT10.

Win7 pro 64
PT11.1.2
Digidesign 003
I7 4930k
32g RAM
ASUS Sabertooth X79
3x SSDs
ASUS GTX 760



Hello PeeTee11,

Could you send me a support ticket at this link:

http://support.dontcrack.com/

Just copy and paste the message that you sent above with an email where I can reach you.

The reason for me asking for this I have PT 11 test that we can do that solved some problems that some other people had and need to do from inside the 'ticket' system.

Best Regards,

Nick


Posted by: bleeper4 Dec 14 2014, 11:52 PM

Hi,

MultiTap can't seem to recall my delay settings. It will recall all other settings (like timing and pan), just not the big knob. I am using synced mode, but regardless of which mode I'm using, it resets to 3 o'clock every time I close and re-open my DAW.

Using PC, Windows 8.1, Reaper 4.75 (64-bit), using internal audio interface, no VST wrappers.

Thanks!

Posted by: Horseantler Dec 16 2014, 10:10 AM

QUOTE (DontCrack @ Sep 18 2011, 02:55 AM) *
Dear friends,

If you encounter systematic bugs or any other kind of problems using our DC V.I.P. Series plug-ins, please report them here !

Please visit our http://www.dontcrack.com/plugins/bundle.php?ref=VIP1 before you do so.

In order to fix bugs, we need to reproduce them in the exact same environment as yours. We therefore ask that you bring as many technical details as possible concerning your computer, DAW and overall studio environment :

1- Platform (Mac or PC)
2- Exact computer OS version
3- DAW sequencer with exact version
4- Which audio interface are you using (internal sound card or external audio interface)
5- Are you using third party software such as VST rappers ?
6- Anything else that can help our team reproduce the problems you encounter.

Thanks in advance for your time helping us improve our products.

Kind Regards - peter


Posted by: SolarAxix Jan 25 2015, 09:21 PM

I'm trying to install PlugAndMix_VIP1_win32_VST_v3.2.0.zip (SetupVST32.exe), and Norton AV is telling me that it has a low reputation score and deletes the file before I can run it (Here's the link with the reason for the file being flag: http://www.symantec.com/security_response/writeup.jsp?docid=2010-051308-1854-99)

Any confirmation that it isn't a issue and I can tell Norton AV to skip the check on that file would be much appreciated.

Thanks!

Posted by: Nick Jan 26 2015, 12:09 PM

QUOTE (SolarAxix @ Jan 25 2015, 09:21 PM) *
I'm trying to install PlugAndMix_VIP1_win32_VST_v3.2.0.zip (SetupVST32.exe), and Norton AV is telling me that it has a low reputation score and deletes the file before I can run it (Here's the link with the reason for the file being flag: http://www.symantec.com/security_response/writeup.jsp?docid=2010-051308-1854-99)

Any confirmation that it isn't a issue and I can tell Norton AV to skip the check on that file would be much appreciated.

Thanks!


Hello SolarAxix,

There is no problem. You can tell Norton to skip the check and go ahead with your install.

Norton is just being a bit too sensitive in this case, there is nothing to worry about.

Best Regards,

Nick

Posted by: SolarAxix Jan 31 2015, 04:44 PM

Thanks Nick!

I'll go ahead and tell Norton AV to skip it and install the plugins.

Posted by: Nick Feb 6 2015, 02:31 PM

QUOTE (SolarAxix @ Jan 31 2015, 04:44 PM) *
Thanks Nick!

I'll go ahead and tell Norton AV to skip it and install the plugins.


Hello SolarAxix,

That should do the trick and let you install.

Enjoy the plug-ins.

Best Regards,

Nick

Posted by: dmsprojects Mar 6 2015, 07:46 PM

I'm having an issue in Pro Tools 11 with these plug ins. When I open a template with say the eq and compressor on most channels the cpu goes insanely high and my fans run at full speed. This is with no audio or anything just the tracks with the plug ins inserted. Pro tools doesn't read the high CPU in its own meters it but the activity monitor does. I tested the same thing with different brands of plug ins all on the various tracks and the only time i got the CPU overload was with the plug and mix plug ins. Any ideas or fixes on the way?

Posted by: Carl Kolchak Mar 8 2015, 09:37 PM

Hi,

I've noticed that there is a serious problem when version 3.2 AAX 64bit Plug and Mix plug-ins are used with the Digidesign / Avid Command 8 control surface.

Using the endless encoders, any control turned fully clockwise will disappear from the GUI, and exhibit values higher than 100%.

Likewise, rotating the encoders so that a control is turned fully anti-clockwise, will again cause the control to vanish from the GUI, but in the case of a "Mix" control will also either produce a loud digital buzzing noise, or cause Pro Tools to crash almost immediately.



I haven't had the time (or the inclination) to try this with the entire range of plug-ins comprising the VIP bundle, but it occurred with every one of them that I tested (Analoguer / Echoflex / Digital Reverb, among others).


To be clear, even if the Command 8 is being used, or has the plug-in focused, it is still possible to use the mouse to grab the GUI controls without causing any issue - it's only when a rotary encoder goes beyond the point which the plug-in deems to be maximum / minimum.



I tried further tests, using the RTAS version of the VIP bundle in Pro Tools 10, and everything worked correctly - although not only is that an entirely different plug-in format, operating in a 32bit environment, it was also a different version of the plug-ins (3.0.2 if I recall), so I'm not sure what, if anything, that proved.




Is this an issue with other Digidesign / Avid / Eucon control surfaces?

Is it an issue with Pro Tools 11?

Is it a known bug, that is due to be fixed?



Many thanks.




1. PC

2. Windows 7 (Home Premium) service pack 1

3. Pro Tools 11.3.1 (with Plug & Mix VIP version 3.2.0)

4. External audio interface

5. No 3rd party software in use

6. Command 8 control surface in use

Posted by: Nick Mar 9 2015, 05:00 PM

QUOTE (Carl Kolchak @ Mar 8 2015, 09:37 PM) *
Hi,

I've noticed that there is a serious problem when version 3.2 AAX 64bit Plug and Mix plug-ins are used with the Digidesign / Avid Command 8 control surface.

Using the endless encoders, any control turned fully clockwise will disappear from the GUI, and exhibit values higher than 100%.

Likewise, rotating the encoders so that a control is turned fully anti-clockwise, will again cause the control to vanish from the GUI, but in the case of a "Mix" control will also either produce a loud digital buzzing noise, or cause Pro Tools to crash almost immediately.



I haven't had the time (or the inclination) to try this with the entire range of plug-ins comprising the VIP bundle, but it occurred with every one of them that I tested (Analoguer / Echoflex / Digital Reverb, among others).


To be clear, even if the Command 8 is being used, or has the plug-in focused, it is still possible to use the mouse to grab the GUI controls without causing any issue - it's only when a rotary encoder goes beyond the point which the plug-in deems to be maximum / minimum.



I tried further tests, using the RTAS version of the VIP bundle in Pro Tools 10, and everything worked correctly - although not only is that an entirely different plug-in format, operating in a 32bit environment, it was also a different version of the plug-ins (3.0.2 if I recall), so I'm not sure what, if anything, that proved.




Is this an issue with other Digidesign / Avid / Eucon control surfaces?

Is it an issue with Pro Tools 11?

Is it a known bug, that is due to be fixed?



Many thanks.




1. PC

2. Windows 7 (Home Premium) service pack 1

3. Pro Tools 11.3.1 (with Plug & Mix VIP version 3.2.0)

4. External audio interface

5. No 3rd party software in use

6. Command 8 control surface in use



Hello Carl,

I have reported this to the developers.

I will let you know when I have some news.

Best Regards,

Nick

Posted by: Carl Kolchak Mar 10 2015, 01:18 AM

QUOTE (Nick@DontCrack @ Mar 9 2015, 04:00 PM) *
Hello Carl,

I have reported this to the developers.

I will let you know when I have some news.

Best Regards,

Nick




Cheers Nick!

Posted by: 4lyna Mar 25 2015, 08:04 PM

hello,

really happy about the new plugin CHAINER, but unfortunately there are some serious issues concerning the au version, which make the plugin pretty much unusuable in logic pro x (latest version, 10.1)

- GUI doesn't load in logic pro x (though it does in the mini host "hosting au" - might have to do with the legacy graphics dev kits that aren't supported by apple any longer)
- CHAINER is only selectable as an INSERT EFFECT not as an virtual instrument. therefore the ability to load third party instruments in it is also pretty much useless, because an insert effect doesn't generate sound itself (at least not in logic)

given that it's a brand new v1.0 release, i'm not that upset, but it would be great if those issues could be addressed soon, because as i said... as of now, i cannot use it at all.

Posted by: 4lyna Mar 25 2015, 10:24 PM

EDIT:

it seems that the installer on OS X doesn't work properly either... shortly before finishing the authorization screen would appear (even after "authorizing" it several times manually) and the installer screen displays that there was a failure and something went wrong.

plus - correct me if i'm wrong, but chainer is included in the vip bundle, so i purchased the bundle a while ago, i should be eligible to get the full version, right? i'm asking because the plugin keeps displaying "vst demo mode" in the lower right corner, even after doing several authorizations as i said.

any idea what could be wrong or what i might be doing wrong here?

thanks for your help!



1. Macbook Pro (late 2012)

2. Mac OS X "Yosemite"

3. Logic Pro X (10.1.1)

4. P&M CHAINER 1.00


Posted by: corsi617 Mar 26 2015, 03:11 AM

I'm having the same issue with Chainer not working in Logic X as well. It takes a long time for the plug-in to load, then only shows Logic control parameters, not the GUI. Even after that shows up, I get the perpetual spinning beach ball and Logic freezes up, forcing me to quit. I'm running in Mavericks too.

The funny thing is, I got the GUI to load initially, but there was no drop-down list appearing to load any plug-ins. I realized I did not have the most recent version of the plug-ins when I checked my version number, so I thought that might have been the issue. But, I thought Chainer was already packaged with the most recent plug-in versions? Obviously they did not install. So I downloaded the most recent VIP installer and it made things worse with Chainer.

Just a side note, I did see the Nomad Factory credit at the bottom of the GUI. I've always have a problem with their plug-ins crashing in Logic as well, which is why I stayed away from them. Maybe the cause is some of the shared framework too.

Posted by: eric Mar 26 2015, 07:28 AM

Hello friends,

Thanks for the comments. We surely will investigate the issues you guys encounter with Logic. We tested as much as we could but hmmmm Audio Units are so very tricky and Apple OS, a real pain for compatibility.

When launched for the first time, the Chainer will try to scan any VSTs installed on your disk and that is why it takes sometime to launch. If issues persist, please try to rescan plugins from the "PREFS" tab on the chainer. Rescanning plugins on Logic often solves weird issues...

Please note that the Plug-ins included with the Chainer are proprietary (.pmplugin). Downloading VSTs or any other format won't change anything when using the Native plug-ins within the Chainer. You may nevertheless download the latest VST V.I.P. version (3.3) and load them as external VSTs...

We'll keep in touch.

Thanks - Eric

Posted by: kevaquarian Mar 26 2015, 11:36 AM

QUOTE (4lyna @ Mar 25 2015, 07:04 PM) *
hello,

really happy about the new plugin CHAINER, but unfortunately there are some serious issues concerning the au version, which make the plugin pretty much unusuable in logic pro x (latest version, 10.1)

- GUI doesn't load in logic pro x (though it does in the mini host "hosting au" - might have to do with the legacy graphics dev kits that aren't supported by apple any longer)
- CHAINER is only selectable as an INSERT EFFECT not as an virtual instrument. therefore the ability to load third party instruments in it is also pretty much useless, because an insert effect doesn't generate sound itself (at least not in logic)

given that it's a brand new v1.0 release, i'm not that upset, but it would be great if those issues could be addressed soon, because as i said... as of now, i cannot use it at all.


Thanks to all the people who posted about Chainer not working with Logic. You've saved me wasting my time installing it and testing it out.

Seems like it could be a great tool once it's ironed out though - I look forward to the de-bugged version. Thanks to P n M for creating it.

Posted by: WorldStudios Mar 26 2015, 12:13 PM

I am on OS X 10.10 Yosemite and rocking ProTools HDX 11.3.1. I get "installation failed" every time with the Chainer. The plugin launches and works - but there are no P&M plugins availiable. I can get VSTs to work, but only in demo mode. Then ProTools crashes on quit with the Chainer window/s still visible. All in all, this was really not ready for prime time. sad.gif One hour spent for nothing. Someone call me when this is actually working.

Posted by: mike110492 Mar 26 2015, 03:26 PM

Hey guys. I'm having an issue with the new Chainer plugin. I can't seem to load any plugins into it. When I click the arrow and hover over "P&M Plugins" no drop down menu appears. I'm running Pro Tools 11.3.0 on OS X 10.10.1

Posted by: pc-eater Mar 26 2015, 04:26 PM

QUOTE (4lyna @ Mar 25 2015, 10:24 PM) *
EDIT:

it seems that the installer on OS X doesn't work properly either... shortly before finishing the authorization screen would appear (even after "authorizing" it several times manually) and the installer screen displays that there was a failure and something went wrong.

plus - correct me if i'm wrong, but chainer is included in the vip bundle, so i purchased the bundle a while ago, i should be eligible to get the full version, right? i'm asking because the plugin keeps displaying "vst demo mode" in the lower right corner, even after doing several authorizations as i said.

any idea what could be wrong or what i might be doing wrong here?

thanks for your help!



1. Macbook Pro (late 2012)

2. Mac OS X "Yosemite"

3. Logic Pro X (10.1.1)

4. P&M CHAINER 1.00



The same story here!
Thanks anyway!!!

PS: Loading vst plugins or instruments you have to do a full scan for your plugins in the PM-Chainer plug. That works here

Posted by: eric Mar 26 2015, 05:23 PM

QUOTE (pc-eater @ Mar 26 2015, 04:26 PM) *
The same story here!
Thanks anyway!!!

PS: Loading vst plugins or instruments you have to do a full scan for your plugins in the PM-Chainer plug. That works here


Yes, rescanning from the PREFS within the chainer is the way to go when such issues happen.

Thanks - Eric

Posted by: eric Mar 26 2015, 05:27 PM

Oh and BTW

We have re-processed all Chainer orders with new serials. There was an issue with serials starting by "CHAINER" where they should have started by "PMCX"

All good now !

Thank you all for your understanding.

Kind Regards - Eric

Posted by: pc-eater Mar 26 2015, 05:36 PM

QUOTE (eric @ Mar 26 2015, 05:23 PM) *
Yes, rescanning from the PREFS within the chainer is the way to go when such issues happen.

Thanks - Eric



Hi Eric,

the main issue (4lyna @ Mar 25 2015, 10:24 PM) stay's:

it seems that the installer on OS X doesn't work properly either... shortly before finishing the authorization screen would appear (even after "authorizing" it several times manually) and the installer screen displays that there was a failure and something went wrong.

plus - correct me if i'm wrong, but chainer is included in the vip bundle, so i purchased the bundle a while ago, i should be eligible to get the full version, right? i'm asking because the plugin keeps displaying "vst demo mode" in the lower right corner, even after doing several authorizations as i said.

any idea what could be wrong or what i might be doing wrong here?

thanks for your help!



1. MacPro

2. Mac OS X "Yosemite"

3. Cubase 8.0.10

4. P&M CHAINER 1.00

Thank you,
Peter

Posted by: eric Mar 26 2015, 05:44 PM

QUOTE (pc-eater @ Mar 26 2015, 05:36 PM) *
Hi Eric,

the main issue (4lyna @ Mar 25 2015, 10:24 PM) stay's:

it seems that the installer on OS X doesn't work properly either... shortly before finishing the authorization screen would appear (even after "authorizing" it several times manually) and the installer screen displays that there was a failure and something went wrong.

plus - correct me if i'm wrong, but chainer is included in the vip bundle, so i purchased the bundle a while ago, i should be eligible to get the full version, right? i'm asking because the plugin keeps displaying "vst demo mode" in the lower right corner, even after doing several authorizations as i said.

any idea what could be wrong or what i might be doing wrong here?

thanks for your help!



1. MacPro

2. Mac OS X "Yosemite"

3. Cubase 8.0.10

4. P&M CHAINER 1.00

Thank you,
Peter



Ok no, there is a misunderstanding here. The Chainer is FREE to chain your authorised VIP plugins. In other words, if you have authorised your VIP plugins, these will automatically be available within the chainer. The Chainer is therefore a FREEWARE for P&M plugin owners.

Now to use VST effects or instruments, you'll need to unlock the Chainer for ONLY $49 ! We do need a little money for R&D right ?

Hope that answers your thoughts.

Kind Regards - Eric

Posted by: denka Mar 26 2015, 07:03 PM

QUOTE (eric @ Mar 26 2015, 05:44 PM) *
Ok no, there is a misunderstanding here. The Chainer is FREE to chain your authorised VIP plugins. In other words, if you have authorised your VIP plugins, these will automatically be available within the chainer. The Chainer is therefore a FREEWARE for P&M plugin owners.

Now to use VST effects or instruments, you'll need to unlock the Chainer for ONLY $49 ! We do need a little money for R&D right ?

Hope that answers your thoughts.

Kind Regards - Eric

You'll get my money when you acknowledge a problem with installation on Yosemite 10.10.2 as you avoid to respond to previous poster. Otherwise, it's a waste of time and money. wink.gif

Posted by: WorldStudios Mar 26 2015, 08:06 PM

Yeah. What's up with that? Several people have reported the same issue. The installer stops and throws an error. Then the plugins are not available in Chainer, probably because the installation failed... Vsts show up after a scan, but I am definitely not happy, since I need to pay to get those to work...

Posted by: Carl Kolchak Mar 26 2015, 08:15 PM

QUOTE (Carl Kolchak @ Mar 8 2015, 08:37 PM) *
Hi,

I've noticed that there is a serious problem when version 3.2 AAX 64bit Plug and Mix plug-ins are used with the Digidesign / Avid Command 8 control surface.

Using the endless encoders, any control turned fully clockwise will disappear from the GUI, and exhibit values higher than 100%.

Likewise, rotating the encoders so that a control is turned fully anti-clockwise, will again cause the control to vanish from the GUI, but in the case of a "Mix" control will also either produce a loud digital buzzing noise, or cause Pro Tools to crash almost immediately.



I haven't had the time (or the inclination) to try this with the entire range of plug-ins comprising the VIP bundle, but it occurred with every one of them that I tested (Analoguer / Echoflex / Digital Reverb, among others).


To be clear, even if the Command 8 is being used, or has the plug-in focused, it is still possible to use the mouse to grab the GUI controls without causing any issue - it's only when a rotary encoder goes beyond the point which the plug-in deems to be maximum / minimum.



I tried further tests, using the RTAS version of the VIP bundle in Pro Tools 10, and everything worked correctly - although not only is that an entirely different plug-in format, operating in a 32bit environment, it was also a different version of the plug-ins (3.0.2 if I recall), so I'm not sure what, if anything, that proved.




Is this an issue with other Digidesign / Avid / Eucon control surfaces?

Is it an issue with Pro Tools 11?

Is it a known bug, that is due to be fixed?



Many thanks.




1. PC

2. Windows 7 (Home Premium) service pack 1

3. Pro Tools 11.3.1 (with Plug & Mix VIP version 3.2.0)

4. External audio interface

5. No 3rd party software in use

6. Command 8 control surface in use




I just wanted to say a big thanks to you guys, as version 3.3 has fixed these issues.

I'm not sure if that fix was already in the pipeline, but if it was me that brought it to your attention, that's an incredibly fast addition to the fix list (I know 3.3 was already due to be released, before I'd even mentioned these problems).

Very impressed.


The only, very minor, problem (which was already there, but I stupidly forgot to mention it - my apologies) is that with Echoflex, if the synch switch is engaged from the control surface ; the switch graphic flips, but the outer ring does not change scale, and the knob continues to function in whichever mode it was previously in.

Again, my apologies for not bring this to your attention last time - thankfully it's a pretty minor issue.

Thanks again.

Posted by: denka Mar 26 2015, 08:21 PM

QUOTE (WorldStudios @ Mar 26 2015, 08:06 PM) *
Yeah. What's up with that? Several people have reported the same issue. The installer stops and throws an error. Then the plugins are not available in Chainer, probably because the installation failed... Vsts show up after a scan, but I am definitely not happy, since I need to pay to get those to work...


I hope Nick will chime in here and tell us what's going on.

We still have great working Patchwork and the other wrappers and chainers, anyway. wink.gif

Posted by: DaveC Mar 27 2015, 12:01 AM

AAX P&M plug ins dont show up in chainer (not sure they are showing up at all as I have RTAS installed too)

I am registered for P&M VIP bundle, and have activated the bundle and chainer.

Chainer has scanned and can see my VST plug ins, but the P&M list is empty

iMac Retina 5K 4GHz processor
P&M V3.3.0 AAX and RTAS
ProTools 10.3.10
OSX 10.10.2

Help appreciated!

Posted by: Nick Mar 27 2015, 02:21 PM

QUOTE (denka @ Mar 26 2015, 08:21 PM) *
I hope Nick will chime in here and tell us what's going on.

We still have great working Patchwork and the other wrappers and chainers, anyway. wink.gif


Hello denka,

I have been busy handling all the inquiries that have been coming in to me directly, sorry about that.

About the Downloads.....

There was a huge surge of activity as soon as we announced the 3.3 version and the Chainer and the VIP Bundle on special.

The server has been running at overload levels for three days now.

It has been chugging out the files, but I have had reports of slowness, and even worse some people getting corrupted files.

Today it has calmed down a little bit and those people who had problems before are downloading correctly.

It should get easier from now on.

Try again and let me know if it still appears to be slow.

Best Regards,

Nick

Posted by: Nick Mar 27 2015, 02:40 PM

QUOTE (pc-eater @ Mar 26 2015, 05:36 PM) *
Hi Eric,

the main issue (4lyna @ Mar 25 2015, 10:24 PM) stay's:

it seems that the installer on OS X doesn't work properly either... shortly before finishing the authorization screen would appear (even after "authorizing" it several times manually) and the installer screen displays that there was a failure and something went wrong.

plus - correct me if i'm wrong, but chainer is included in the vip bundle, so i purchased the bundle a while ago, i should be eligible to get the full version, right? i'm asking because the plugin keeps displaying "vst demo mode" in the lower right corner, even after doing several authorizations as i said.

any idea what could be wrong or what i might be doing wrong here?

thanks for your help!



1. MacPro

2. Mac OS X "Yosemite"

3. Cubase 8.0.10

4. P&M CHAINER 1.00

Thank you,
Peter


Hello pc-eater,

One little thing, it threw me off as well, the first time I installed was the fact that it said in the bottom righthand corner:

Version 1.0.0 VST demo mode

Which is OK and normal, because it means any VST and VSTi found will be available in 'demo' mode. Meaning they will fade out after 45 seconds.

BUT a cool thing thing is any chains you build and save will be remembered, so if and when you get the FULL version every chain you built with the VST will be right there ready to use.

The FREE version lets you do this and of course lets you build chains with all the Plug and Mix plug-ins you have installed in your computer.

NOW if you see the 'authorisation failed' alert at the end of the installation, it is not good news.

The Chainer will only function correctly when you get the 'Activation was Successful' alert at the end of the installation.

The Chainer is a pretty complex beast and my advice is to keep on re-installing until he is happy.

But don't let the 'Version 1.0.0 VST demo mode' throw you off as I said that is normal, it is the 'Activation was Successful' which is the key.

Best Regards,

Nick

Posted by: denka Mar 27 2015, 07:10 PM

QUOTE (Nick@DontCrack @ Mar 27 2015, 02:21 PM) *
Hello denka,

I have been busy handling all the inquiries that have been coming in to me directly, sorry about that.

About the Downloads.....

There was a huge surge of activity as soon as we announced the 3.3 version and the Chainer and the VIP Bundle on special.

The server has been running at overload levels for three days now.

It has been chugging out the files, but I have had reports of slowness, and even worse some people getting corrupted files.

Today it has calmed down a little bit and those people who had problems before are downloading correctly.

It should get easier from now on.

Try again and let me know if it still appears to be slow.

Best Regards,

Nick


Nick,

Why do you avoid to respond on this:

QUOTE
it seems that the installer on OS X doesn't work properly either... shortly before finishing the authorization screen would appear (even after "authorizing" it several times manually) and the installer screen displays that there was a failure and something went wrong.


You could be a politician, too much talking and avoiding to address maiin question several times. tongue.gif biggrin.gif

Best regards,

Denis

P.S I didn't ask about download and how slow it is, at all. biggrin.gif

Posted by: dmsprojects Mar 27 2015, 08:50 PM

After updating to v3.3 i get an error in Pro tools. When I try to open plug in it says there been an "AAE Error -7054" Any reason this would happen? Really like these plugs but have been having a lot of issues recently. Any help would be appreciated it. Thanks.

Macbook Pro Late 2011
OS X Yosemite
Pro Tools 11 Native
Plug and Mix Bundle

Posted by: denka Mar 27 2015, 10:19 PM

I can't edit my previous post to add this print screen, so, it's here:


Posted by: 4lyna Mar 27 2015, 10:51 PM

QUOTE (denka @ Mar 27 2015, 10:19 PM) *
I can't edit my previous post to add this print screen, so, it's here:



yep - and this happens really every time i (try to) install it. i made at least 4 to 5 attempts, but honestly, i am not willing to keep doing this on a trial and error basis until it may occasionally work some time - there is obviously a serious problem with the installer.

plus - sorry for repeating myself, but i didn't get an answer on this yet: the chainer only loads as an INSERT EFFECT in logic pro x, there is no way to insert it in an INSTRUMENT SLOT. does this only apply to the demo version? would the paid version show up as a virtual instrument? otherwise i'm not sure, what sense it would make for the chainer to load third party virtual instruments- an instrument in an effect slot cannot process any sound, at least not in logic AFAIK.

logic pro x (10.1.1. latest version)
mac os x yosemite (latest version as well)

Posted by: WorldStudios Mar 28 2015, 09:18 AM

Why don't you answer our question about the installer not working?

Posted by: airwavemusic Mar 28 2015, 10:38 AM

I've been through the very same stuff but it's working here, even when it says install failed, I installed p&m VIP bundle manually and it seems to work even though the message said, installation failed.
Now the list of glitches, bugs and problems I've come across while testing this one is just incredible. As usual with any plug-in from either P&M or Nomad Factory as they share some of the same code and technology, I've been through the same nightmare with a sensibly similar product called Magma. It never worked properly and I took them 8 or 9 updates to make it more or less usable. Still today I get regular glitches, plops, audio drop-outs with it all the time, on top its filters are responding too slowly to automation so they're unusable.

Here's a short list of what's going on in logic 10.1.1 on a mac os 10.9

1) The host automation is ETREMELY slow. E.G. I want to open the logic list on my track to select a parameter, and it gives me rainbow wheel for almost 30 secs EACH TIME I click on it. 2000 of parameters is maybe too much guys. It's a horrible coding mistake. 512 parameter slots as in reaktor or Guitar rig would have been enough.

2) The host automation doesn't show up the NAME of the parameter, you just see numbers in Logic, and each thine I have to open the plug-in window.
3) The displayed info is very slow, in fact it completely slows down my refresh rate on this computer, a Macbook Pro Retina 2013 with an Nvidia 750 chip (and it's running on that one). I mean everything slows down, logic, the plug-in and anything related to them.
4) Realtime Automation seems impossible to do properly as when turning knobs it keeps hanging. Remember when computers were too slow to play a specific game, the refresh rate slows down and makes your game unplayable? so I get scaled automation, which is not only what I want to avoid, but an absolute time-eater.
5) Opening any Plug&mix separately from the chainer afterwards to compare behavior, gives me the same problem, automation glitches, and I even have to restart my computer completely to get it working normally again.

My conclusion is that while I LOVE using the plug&mix effects in my productions, and I'm a huge clarisonix, limiter, echo flex, and talking tone addict, if anything from the same team is glitchy all the time, it doesn't surprise me that media don't talk about it. What a bad advertising for you guys, again and again.

In 2015 it's absolutely unacceptable to have plugins that give so many glitches and issues as yours when they get released. I'm sorry to say that, because every single production I've done in the last 2 years makes heavy use of your stuff and you deserve top rating and credit.

I contacted eric on Facebook, but he didn't seem to be active on there.


Posted by: airwavemusic Mar 28 2015, 02:47 PM

After a few quick tests in Ableton Live 9 (32 bits) I can more or less say that only the Audiounit plugins are affected. Once I put the VST plugins instead, everything seems to be fine and running.

Posted by: kevaquarian Mar 28 2015, 03:31 PM

QUOTE (airwavemusic @ Mar 28 2015, 09:38 AM) *
I've been through the very same stuff but it's working here, even when it says install failed, I installed p&m VIP bundle manually and it seems to work even though the message said, installation failed.
Now the list of glitches, bugs and problems I've come across while testing this one is just incredible. As usual with any plug-in from either P&M or Nomad Factory as they share some of the same code and technology, I've been through the same nightmare with a sensibly similar product called Magma. It never worked properly and I took them 8 or 9 updates to make it more or less usable. Still today I get regular glitches, plops, audio drop-outs with it all the time, on top its filters are responding too slowly to automation so they're unusable.

Here's a short list of what's going on in logic 10.1.1 on a mac os 10.9

1) The host automation is ETREMELY slow. E.G. I want to open the logic list on my track to select a parameter, and it gives me rainbow wheel for almost 30 secs EACH TIME I click on it. 2000 of parameters is maybe too much guys. It's a horrible coding mistake. 512 parameter slots as in reaktor or Guitar rig would have been enough.

2) The host automation doesn't show up the NAME of the parameter, you just see numbers in Logic, and each thine I have to open the plug-in window.
3) The displayed info is very slow, in fact it completely slows down my refresh rate on this computer, a Macbook Pro Retina 2013 with an Nvidia 750 chip (and it's running on that one). I mean everything slows down, logic, the plug-in and anything related to them.
4) Realtime Automation seems impossible to do properly as when turning knobs it keeps hanging. Remember when computers were too slow to play a specific game, the refresh rate slows down and makes your game unplayable? so I get scaled automation, which is not only what I want to avoid, but an absolute time-eater.
5) Opening any Plug&mix separately from the chainer afterwards to compare behavior, gives me the same problem, automation glitches, and I even have to restart my computer completely to get it working normally again.

My conclusion is that while I LOVE using the plug&mix effects in my productions, and I'm a huge clarisonix, limiter, echo flex, and talking tone addict, if anything from the same team is glitchy all the time, it doesn't surprise me that media don't talk about it. What a bad advertising for you guys, again and again.

In 2015 it's absolutely unacceptable to have plugins that give so many glitches and issues as yours when they get released. I'm sorry to say that, because every single production I've done in the last 2 years makes heavy use of your stuff and you deserve top rating and credit.

I contacted eric on Facebook, but he didn't seem to be active on there.


Hmmmm.... I didn't know that the code for the PnM plugz had some crossover with Nomad Factory code. This does not surprise me though. I had a total NIGHTMARE with hours and hours of lost studio time trying to "troubleshoot" what was basically flaky code in the NF Integral Pack. I was told I was "the only person with problems". I personally knew of 5 other composers who had the same problems I did and the internet fiorums revealed many more than that. All my posts got mysteriously "removed" for the NF forum - I wonder why?.....

It took years overall and still I can't trust the plugins to behave 100% reliably in my professional projects. I tested Magma a few times with different updates, and that was flaky too - crashes and hangs etc. I will not be buying it, even though I would use it if it was stable.

I do hope that the PnM stuff will recover from the bugs etc - I like some of the plugins a lot and really want to use them in projects. However, I cannot risk down time on deadline studio projects for commissions, so I'm wary.....

I also have Automation sluggishness/accuracy issues - with Degradiator - just discovered today.

I have the PnM collection installed and I'm using it with care and attention to fragility issues. I've not installed Chainer, and won't do so until I see updates that address the problems being reported here.





Posted by: masterj Mar 28 2015, 04:27 PM

vsti's (in protools" are not working properly, i mean they load, but try laying down stuff on the piano roll editor, it gives out no signal

Posted by: airwavemusic Mar 28 2015, 04:48 PM

okay after a second bunch of tests and a complete clean of my caches with onyx, a perm repair, etc...

What I did:

Compare P&M chainer fx automation behavior vs fx behavior in Logic, Live
Compare P&M Chainer fx auto behavior vs Magma fx auto behavior in Logic
Compare P&M effects (without chainer then) VST vs AU automation behavior.
Compare Chainer mouse automation (by dragging knobs on the screen) vs CC automation via Smart Controls and a Dedicated midi cc

To sum it up a bit:

1) VST doesn't seem to eat as much resource as AU does (and it only applies to Nomad Factory and P&M plugins), once closed the graphics go back to normal framerate
2) The AU chainer seems not to deal in time with the data sent to it by using a mouse which means an awful scale effect in the resulting automation when recording auto with a mouse, while other AU plugins give much better resolution, and logic's have max resolution.
3) The AU chainer responds efficiently when using midi CC, as if I was using logic effects, and this is the most surprising thing, it looks like the p&m and nomad factory software is too heavy for my graphics card.
4) The Chainer parameters remain definitely impersonal (param 0, param 1) which is quite unpractical,
5) The Chainer parameter list for automation is way too long and might freeze logic completely.
6) The AU and VST plugins contained in the Chainer installer will NOT install and the installer will give an error message. To solve the issue, P&M users can download both VST and AU 3.3 versions of the VIP bundle on the plugandmix.com website. Once installed, depending on the AU or VST version, plug-ins should show up into the Chainer.

Posted by: DontCrack Mar 28 2015, 06:15 PM

Hello folks,

Ok we've been investigating the issues listed above. It comes out that very little issues could be reproduced. We therefore need very precise information when reporting issues :

Machine model
OS system
DAW version(s)
Which VST plug-ins crash
Etc.

But most of all, send precise information so that we can systematically reproduce the bug. Like which VST crashes. We have tested tones of them but...

Now to answer the issues where some of you encounter "Installation Failed", that is most likely a "Permission" issue where the installer is not able to create all folders in the library, specially the P&M plugin folder. The first thing to do is "Repair Permissions" relaunch and re-install the chainer.

It also looks like you may ignore the message. Simply launch the chainer from your DAW and Re-Scan the plugins from the PREFS menu on the Chainer Gui... That should do it as well but repairing permissions is always the best option when installers fail to create folders on the system!

Those who encounter issues using controller hardware with infinite rotating buttons such as Avid command 8 should download the latest http://www.plugandmix.com/support/downloads.

We are actively working on reproducing issues on Logic and pro tools as reported but things work fine here... Automation can be tricky but that is an other story and we are monitoring your feedback to solve particular issues ASAP.

At last, please note that our servers have been heating up these past days with hundreds of downloads per hour. So if you encounter download issues, please be a little patient, things will shortly calm down.

Thank you all for your time reporting things. We are working hard to fix things when we can reproduce them.

Kind Regards - Eric

Posted by: DontCrack Mar 28 2015, 06:38 PM

Just an other comment concerning the "Installation Failed" issue.

Again repairing the "Permissions" from the disk utility should do it but...

You may also have a look at :

Disk/Library/Application Support/Plug and Mix/PM Chainer/PM Plug-Ins

If the last folder "PM Plug-Ins" doesn't exist, it is a Script problem likely due to Permissions "write" limitations.

You may manually create the folder named exactly "PM Plug-Ins" and relaunch the installer.

All 45 P&M proprietary plugins (.pmplugins) should reside in that folder.

Hope this helps - Eric

Posted by: DontCrack Mar 28 2015, 07:03 PM

QUOTE (airwavemusic @ Mar 28 2015, 10:38 AM) *
I've been through the very same stuff but it's working here, even when it says install failed, I installed p&m VIP bundle manually and it seems to work even though the message said, installation failed.
Now the list of glitches, bugs and problems I've come across while testing this one is just incredible. As usual with any plug-in from either P&M or Nomad Factory as they share some of the same code and technology, I've been through the same nightmare with a sensibly similar product called Magma. It never worked properly and I took them 8 or 9 updates to make it more or less usable. Still today I get regular glitches, plops, audio drop-outs with it all the time, on top its filters are responding too slowly to automation so they're unusable.

Here's a short list of what's going on in logic 10.1.1 on a mac os 10.9

1) The host automation is ETREMELY slow. E.G. I want to open the logic list on my track to select a parameter, and it gives me rainbow wheel for almost 30 secs EACH TIME I click on it. 2000 of parameters is maybe too much guys. It's a horrible coding mistake. 512 parameter slots as in reaktor or Guitar rig would have been enough.

2) The host automation doesn't show up the NAME of the parameter, you just see numbers in Logic, and each thine I have to open the plug-in window.
3) The displayed info is very slow, in fact it completely slows down my refresh rate on this computer, a Macbook Pro Retina 2013 with an Nvidia 750 chip (and it's running on that one). I mean everything slows down, logic, the plug-in and anything related to them.
4) Realtime Automation seems impossible to do properly as when turning knobs it keeps hanging. Remember when computers were too slow to play a specific game, the refresh rate slows down and makes your game unplayable? so I get scaled automation, which is not only what I want to avoid, but an absolute time-eater.
5) Opening any Plug&mix separately from the chainer afterwards to compare behavior, gives me the same problem, automation glitches, and I even have to restart my computer completely to get it working normally again.

My conclusion is that while I LOVE using the plug&mix effects in my productions, and I'm a huge clarisonix, limiter, echo flex, and talking tone addict, if anything from the same team is glitchy all the time, it doesn't surprise me that media don't talk about it. What a bad advertising for you guys, again and again.

In 2015 it's absolutely unacceptable to have plugins that give so many glitches and issues as yours when they get released. I'm sorry to say that, because every single production I've done in the last 2 years makes heavy use of your stuff and you deserve top rating and credit.

I contacted eric on Facebook, but he didn't seem to be active on there.


Hello airwavemusic,

Thanks for your post

Here is a capture of the automation parameters that we loaded on a slot that contains a Fabfilter plugin. Many manufacturers have way more than 500 automation controls :/

Now the automation shows the parameter names has expected.
http://tmp.dontcrack.com/medias/logic_automation.png

As mentioned above, we are investigating all reports but it sure isn't easy if we don't have the exact same configuration as users...

Thank you - Eric






Posted by: airwavemusic Mar 28 2015, 08:21 PM

hi eric, I'm glad you are responding quickly on that one, and I'd be glad to help.

Thanks for clarifying the permissions issue, it's indeed quite common but it's a well known OSX bug, until 10.10.3 at least. At least it works that way too. I did repair my permissions earlier today, and we should all try again then.

You're absolutely right, the parameters show up correctly and as expected inside Chainer. But not into Logic pro. When I enable Host Autmation into Omnisphere for example, the actual name, or at least a shortened version, shows up in the automation parameters into logic. The same goes for every single plugin, except for Chainer and... Magma MFX. The latter features 1000 host id's and is therefore a bit less glitchy. Logic has some issues handling too many automation parameters. Fact is, none of the other effects I have give me issues every single time I click on the automation sub-menu, not even magma, and that means most of the time that it's either a graphics issue or that it's having trouble handling those params (and I'd go for the latter, because when the plug-in window is closed, it does the same anyway). A rainbow wheel every 30 secs with a list of thousands of param 0XXX isn't very pleasing to work with if you see what I mean, and hopefully you do.

It looks like Spectrasonics (to some extent), Nomad Factory, and DC are using the same host ID system. The question is now, how can we make sure they work the same way?? In the case of Spectrasonics, it works flawlessly. In the case of magma and plug&mix Chainer, it looks like it's a bit different. Omnisphere and Trillian feature 256 automation slots for the host automation, and in most cases, it's more than enough! That's just my point here. Giving access to thousands of parameters in the automation isn't absolutely necessary in most cases, but that's an open debate.

Anyway, if you need screenshots, or even better, video capture of what happens, It's not a problem for me to show you. Keep me updated.

Quick Update: The Installer works as expected after a repair disk, repair permissions, and an audio unit cache cleanup courtesy of onyx.

Posted by: 4lyna Mar 28 2015, 10:21 PM

QUOTE (airwavemusic @ Mar 28 2015, 08:21 PM) *
When I enable Host Autmation into Omnisphere for example, the actual name, or at least a shortened version, shows up in the automation parameters into logic. The same goes for every single plugin, except for Chainer and... Magma MFX. The latter features 1000 host id's and is therefore a bit less glitchy. Logic has some issues handling too many automation parameters. Fact is, none of the other effects I have give me issues every single time I click on the automation sub-menu, not even magma, and that means most of the time that it's either a graphics issue or that it's having trouble handling those params (and I'd go for the latter, because when the plug-in window is closed, it does the same anyway). A rainbow wheel every 30 secs with a list of thousands of param 0XXX isn't very pleasing to work with if you see what I mean, and hopefully you do.

It looks like Spectrasonics (to some extent), Nomad Factory, and DC are using the same host ID system. The question is now, how can we make sure they work the same way?? In the case of Spectrasonics, it works flawlessly. In the case of magma and plug&mix Chainer, it looks like it's a bit different. Omnisphere and Trillian feature 256 automation slots for the host automation, and in most cases, it's more than enough! That's just my point here. Giving access to thousands of parameters in the automation isn't absolutely necessary in most cases, but that's an open debate.


as a workaround for too many automation parameters in logic you could try the "latch" function. pretty convenient i use it most of the time because i'm also always tired of endless lists showing up for only one plugin. BUT, i have to admit that i haven't tried latch with chainer myself yet, because the plugin itself just wouldn't work at all for me in the current version.

mac os x yosemite (latest version)
logic pro x (10.1.X - latest version)
no interface

Posted by: denka Mar 29 2015, 12:49 AM

QUOTE (DontCrack @ Mar 28 2015, 06:15 PM) *
Now to answer the issues where some of you encounter "Installation Failed", that is most likely a "Permission" issue where the installer is not able to create all folders in the library, specially the P&M plugin folder. The first thing to do is "Repair Permissions" relaunch and re-install the chainer.

Kind Regards - Eric


Do you really think we are rookies and don't know this basic "support things for dummies 2001"?

Sorry, it failed on 3 of my Mac, 4 OSX testers partitions, etc, on all instalation failed. period.

Posted by: DaveC Mar 29 2015, 08:02 PM

Problem: no P&M plug ins are in the Chainer menu

iMac Retina 4GHz i7
OSX Yosemite 10.10.2
ProTools 10.3.10
I own VIP Bundle and therefore Chainer.

Installs appear to work fine.
After reading other suggestions, I checked in library/application support... - the subfolder PM Plug-Ins was already there and contained 45 plug in files. All looked correct.
Authorisation for Chainer accepts the serial and says active on this computer. (I have activated after the install, and via the plugin Prefs menu, numerous times, closed restarted the plug in, closed, restarted the host)
The bottom of Chainer still says 'VST Demo'

I also cleaned permissions ran scripts etc with Onyx and reinstalled chainer, and reauthorised again many times, no difference.

After scanning, VST effects and instruments re there and appear to work fine, but there is no submenu for 'PM Plug-Ins' so I cannot add or chain any.

Help appreciated as I don't know what else to try

Posted by: rockguit Mar 29 2015, 08:08 PM

I got the same error message after installing P&M v3.3--AAE Error -7054. All v3.3 plug-ins won't load. Earlier version (pre-Chainer) worked flawlessly.

MB Pro Retina 2.7 GHz i7, 16GB Ram
Yosemite 10.10.2
PT 11.3.1

Tried repairing permissions, rebooting, reinstalling, etc., etc. to no avail.

Please help! Thank you!

Posted by: thesamrohdeshow Mar 29 2015, 08:32 PM

QUOTE (rockguit @ Mar 30 2015, 06:08 AM) *
I got the same error message after installing P&M v3.3--AAE Error -7054. All v3.3 plug-ins won't load. Earlier version (pre-Chainer) worked flawlessly.

MB Pro Retina 2.7 GHz i7, 16GB Ram
Yosemite 10.10.2
PT 11.3.1

Tried repairing permissions, rebooting, reinstalling, etc., etc. to no avail.

Please help! Thank you!


Exact same outcome for me running same Mac , OS and PT versions.
Help would be awesome.

Posted by: pottering Mar 29 2015, 09:31 PM

Intel Duo Core
Windows 7 x64
Ableton Live 9 x32

Just loading an empty PM Chainer shoots the cpu usage to max.

Closed and restarted Live, same result.

Ended up uninstalling Chainer after that (my usage would be to chain a MIDI vst like Kirnu Cream, but seems Chainer is Audio only[?] ), so sorry I can't be more useful.

Posted by: Nick Apr 2 2015, 11:22 AM

QUOTE (pottering @ Mar 29 2015, 10:31 PM) *
Intel Duo Core
Windows 7 x64
Ableton Live 9 x32

Just loading an empty PM Chainer shoots the cpu usage to max.

Closed and restarted Live, same result.

Ended up uninstalling Chainer after that (my usage would be to chain a MIDI vst like Kirnu Cream, but seems Chainer is Audio only[?] ), so sorry I can't be more useful.


Hello pottering,

That will be fixed in the next version as it has been seen by the developers.

The Chainer does allow VSTi, if it is not working, I suspect the authorisation failed, did you get a 'Authorisation Successful' message at the end of the install?

Best Regards,

Nick

Posted by: feherzog Apr 16 2015, 02:06 PM

Hi there,

Pro Tools 11.3.1 crashes while scanning plugins upon first startup after insatlling P&M VIP Bundle 3.3.0 an a Mac Pro runnig OS 10.9.2. PT gets stuck while trying to initialize the Retro Compressor AAX plugin during the application startup procedure. Moving "PM-Retro Compressor.aaxplugin" out of "/Library/Application Support/Avid/Audio/Plug-Ins" resolves the issue. Pro Tools starts up properly, all P&M plugins (including chainer) work as they should except, of course, for the Retro Comp which is missing. I already experienced the same issue with an earlier P&M bulid using PT 10.3.10 on the same machine. VST and AU versions run fine in other hosts. I guess there must be some difference in "PM-Retro Compressor.aaxplugin" compared to all the other plugins, that prevent PT from loading it properly.

Help is greatly appreciated since I'd love to use the Retro Comp along to all the other great plugins!

Best
-Felix


Mac Pro
Mac OS 10.9.2
P&M VIP 3.3.0
Pro Tools 11.3.1

Posted by: Nick Apr 17 2015, 10:52 AM

QUOTE (feherzog @ Apr 16 2015, 03:06 PM) *
Hi there,

Pro Tools 11.3.1 crashes while scanning plugins upon first startup after insatlling P&M VIP Bundle 3.3.0 an a Mac Pro runnig OS 10.9.2. PT gets stuck while trying to initialize the Retro Compressor AAX plugin during the application startup procedure. Moving "PM-Retro Compressor.aaxplugin" out of "/Library/Application Support/Avid/Audio/Plug-Ins" resolves the issue. Pro Tools starts up properly, all P&M plugins (including chainer) work as they should except, of course, for the Retro Comp which is missing. I already experienced the same issue with an earlier P&M bulid using PT 10.3.10 on the same machine. VST and AU versions run fine in other hosts. I guess there must be some difference in "PM-Retro Compressor.aaxplugin" compared to all the other plugins, that prevent PT from loading it properly.

Help is greatly appreciated since I'd love to use the Retro Comp along to all the other great plugins!

Best
-Felix


Mac Pro
Mac OS 10.9.2
P&M VIP 3.3.0
Pro Tools 11.3.1


Hello feherzog,

I have sent your message on to the developers.

Should have some news very quickly.

Best Regards,

Nick


Posted by: feherzog Apr 21 2015, 06:15 PM

QUOTE (Nick@DontCrack @ Apr 17 2015, 11:52 AM) *
Hello feherzog,

I have sent your message on to the developers.

Should have some news very quickly.

Best Regards,

Nick


Thanks, Nick!

Posted by: izwun Apr 22 2015, 11:20 PM

Anyone else get the same weird plugin editor/window behavior when loading Meldaproductions vst fx?

I'm using Mtotalbundle version 9.00 beta 1, and so far every time I load one in the chainer, the fx's editor window will open at the very top and left portion of the screen. The chainer also won't automatically resize to fit the larger melda default GUIs, and I'm unable to reposition the window (because the window's title bar is unseen) until I manually resize the window (thus exposing the title bar). I have to do this each time I load, or close then reopen a melda plugin window in the chainer.

Haven't had this issue with any other brand of vst/i, within Chainer, and I don't have this issue with this Melda version outside of Chainer.

Using the 1.1 64 bit version of the P&M Chainer on Win 7 64.


Posted by: feherzog Apr 29 2015, 05:51 PM

Here's another bug I discovered using the Chainer AAX plugin in Pro Tools 11 in combination with the SIR2 VST plugin (http://www.siraudiotools.com/). Within chainer the SIR2 plugin loads flawlessly and I can open and reopen the editor window after closing it. As soon as the session has been closed only once and opened again, clicking the editor button of the SIR2 instance in chainer to open the SIR2 editor window immediately crashes Pro Tools. If I avoid opening the editor audio is still flowing correcltly like before the session was closed for the first time. Of course the problem could also be related to the plugin, I will inform them, too.

I get this exact behaviour on my two different systems:

Mac Pro
Mac OS 10.9.2
P&M VIP 3.3.0
Chainer 1.1.0
SIR2 v.2.4.011z7
Pro Tools 11.3.1 (native)

MacBook Pro
Mac OS 10.10.3
P&M VIP 3.3.0
Chainer 1.1.0
SIR2 v.2.4.011z7
Pro Tools 11.3.1 (native)

Posted by: Nick May 5 2015, 12:13 PM

QUOTE (feherzog @ Apr 29 2015, 06:51 PM) *
Here's another bug I discovered using the Chainer AAX plugin in Pro Tools 11 in combination with the SIR2 VST plugin (http://www.siraudiotools.com/). Within chainer the SIR2 plugin loads flawlessly and I can open and reopen the editor window after closing it. As soon as the session has been closed only once and opened again, clicking the editor button of the SIR2 instance in chainer to open the SIR2 editor window immediately crashes Pro Tools. If I avoid opening the editor audio is still flowing correcltly like before the session was closed for the first time. Of course the problem could also be related to the plugin, I will inform them, too.

I get this exact behaviour on my two different systems:

Mac Pro
Mac OS 10.9.2
P&M VIP 3.3.0
Chainer 1.1.0
SIR2 v.2.4.011z7
Pro Tools 11.3.1 (native)

MacBook Pro
Mac OS 10.10.3
P&M VIP 3.3.0
Chainer 1.1.0
SIR2 v.2.4.011z7
Pro Tools 11.3.1 (native)


Hello feherzog,

There is a new version 1.2 of the Chainer that has just been posted.

http://www.plugandmix.com/support/downloads

It includes the following enhancements and bug fixes.

May 4, 2015
Enhancements
- VST, AU and AAX instrument version (VSTi) of PM-Chainer
- Standalone application of PM-Chainer.
- MIDI Activity indicator (at the right of the preset browser)
- "Load VST Plug-in" menu option which allow to load VST plug-ins directly from hard drive, loaded VSTs will be automatically added to the "VST Plug-Ins" manufacturers sub-menu.
- labels A1-A8, B1-B8, C1-C8, D1-D8 on the mixer window.

Bug fixes
- crash when saving presets from P&M internal plug-ins on Mac OSX.
- bug on VU meters of internal P&M plug-ins.
- compatibility issue with D16 group software.
- compatibility issue with Tone2 software.
- "Save Preset" dialog box not showing for PM Plugins on Windows.
- issue with finding correct CommonFiles path on Windows 7 64bit.
- MIDI issue with Air Music Technology plugins, there are no more stuck notes.
- an issue on Windows 7 x64 when we double click on knobs in 32bit plugins, the knobs might sometimes be not correctly redrawn.
- PM Scanner and added more VST, VSTi compatibility.
- Z3ta+ 2 now correctly recalls chunks when loading from Chainer's preset.
- Albino 3 instrument now positioned well on the screen on Windows.


Try it out and see if it works better with the SIR2 VST plugin.

Best Regards,

Nick

Posted by: feherzog May 9 2015, 05:35 PM

QUOTE (Nick@DontCrack @ May 5 2015, 01:13 PM) *
Hello feherzog,

There is a new version 1.2 of the Chainer that has just been posted.

...

Try it out and see if it works better with the SIR2 VST plugin.

Best Regards,

Nick


Hi Nick,

I've tried out chainer v1.2 and the problem still exists like described in my previous post.

Best
Felix


Posted by: Nick May 11 2015, 10:20 AM

QUOTE (feherzog @ May 9 2015, 06:35 PM) *
Hi Nick,

I've tried out chainer v1.2 and the problem still exists like described in my previous post.

Best
Felix


Hello Felix,

I have brought the fact that the Chainer doesn't like the SIR2 VST plugin to the attention of our developers.

I thought it might be fixed in time for the 1.2 release but it looks like it will take a bit longer.

Best Regards,

Nick

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