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Authorize V2 To V3 Upgrade Failing
btovsky
post Oct 4 2012, 05:40 PM
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hi
i just downloaded the v3 upgrade for GRM Classic & ST v2 Mac from the INA_GRM store and when i try to authorize my iLok it keeps telling me that it can't find my v2 licenses, all of which are showing up fine on iLok.com.
anyone have any ideas? no reply from GRM
thanks
b
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DontCrack
post Oct 5 2012, 09:16 AM
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Hi,

It is hard for us to follow-up with GRM/iLok licensing issues but I will get Emanuel from inaGRM to get back to you here ASAP.

Thanks for your patience.

Kind Regards - Peter


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Eric Nolot
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DontCrack
post Oct 5 2012, 09:25 AM
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Hi again,

I just talked to Emanuel at inaGRM and he told me that he is in direct contact with you and that things should be fixed today.

Kind Regards - Peter


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Eric Nolot
CEO / President
www.DontCrack.com
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btovsky
post Oct 19 2012, 10:13 PM
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hi peter
thanks for your help. emmanuel was great and fixed things up promptly.
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DontCrack
post Oct 20 2012, 10:11 AM
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Good to hear that !

Enjoy your GRM Tools and have fun...

Kind Regards - Peter


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Eric Nolot
CEO / President
www.DontCrack.com
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