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Plugivery Forums _ Store _ Xpand Freebie Order With Paypal

Posted by: vitalhomestudio Oct 14 2017, 09:02 PM

I try to buy Xpand freebie but at checkout the transaction does not work with Paypal.

There is an error message that says to try later.

And the problem continues

Posted by: Simon J Oct 14 2017, 10:55 PM

Can confirm. THe error message really is that unhelpful. Something like "Things don't appear to be working properly; please try again later." It's an error from PayPal, but that's all I know. I literally just want to send you guys $3.50. Why is this so hard😩

I'm worried that by the time this gets resolved the freebie coupon won't be valid anymore, as I don't know if there's a time limit.

Posted by: vitalhomestudio Oct 14 2017, 11:27 PM

I made the same transaction without using the promotion code and it works. I have not completed this transaction because I want to benefit from the promotion code.

The problem is not paypal and I opened a ticket.

Posted by: eric Oct 15 2017, 10:16 AM

Hi all,

Please go to this page and redeem the following voucher coupon at check-out :
http://store.dontcrack.com/product_info.php?products_id=2954

XpandFreebie

You shouldn't land on the PayPal page as check-out will be at $0

Thanks - Eric


Posted by: vitalhomestudio Oct 15 2017, 03:53 PM

I followed the instructions and I have the same problem.

I think you are right when you say that Paypal does not accept a balance to 0 with only an amount of taxs.

The problem is the same for everyone?

Do you have an idea?

Thank you for your help




Posted by: dongreywolf Oct 15 2017, 06:23 PM

I redeemed my coupon, but I can't find anywhere to download the product! No download button anywhere...

Posted by: Simon J Oct 15 2017, 07:02 PM

Hi,
Still the same problem. (I'm in Canada, if it helps?)

Coupon Redemption
The coupon has been successfully applied for $69.99
Products Ordered(Edit)
1 x
Xpand 2 Freebie
- Platform: PC - VST
$69.99
Sub-Total:
$69.99
Discount Coupons:XpandFreebie:
-$70.00
GST:
$3.50
Total:
$3.49

Posted by: vitalhomestudio Oct 15 2017, 07:23 PM

Simon, Change your country wink.gif

Posted by: Ashley Smith Oct 17 2017, 04:02 PM

Hi all,

if anyone is still having any issues with orders, please kindly reach out to us via http://help.dontcrack.com/tickets/, and our staff will be on hand to assist.

Best regards,

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