Hey guys,
I uninstalled my BBE Sonic Sweet from my first laptop and when attempting to authorize it on the second laptop, I got a pop-up window saying, "Failed to authorize. All seats are already in use." If anyone has solved this, I would appreciate some help.
Things I have already done:
-copied and pasted my license in the new computer from the old
-emailed pluginfox from confirmation email and started a new one and nomad
-uninstalled from previous computer
-used original installers from confirmation email and new installers on the website
-waited
-plugged in my ilok
-googled
Thank you for your time.
Hi ja64,
Please contact http://help.plugins.bbesound.com/ for technical support to include all informations for developers and staff review with you (your activation code, systems authorized, purchase order). 3 seats/activations are provided for use with purchased license, one may deactivate a machine with version 4.2 of Sonic Sweet from the menu > preferences > licenses page.
Thank you!
Still same problem when updating to latest v4.3.1
Where do I reset the "seats" or un-authorize my other machines?
Followed your instructions to do this within the preferences > licences pane, but I guess you already have to be on an authorized machine to do that.
Tried to find a support page for this exact issue, but no luck!
In advance - thank you for helping out!
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