Ts2 Crashes On Crossfade Attempt Options

[takemon]

Summary:
TS2 crashes on crossfades.

Product Version and Format:
TS Version 2.2.3 and 96kHz, 24bit *.wav file

Description:
When I try to crossfade two regions, TS2 crashes unexpectedly with the following error:

Faulting application name: TS.exe, version: 2.2.3.0, time stamp: 0x62a1fe53
Faulting module name: TS.exe, version: 2.2.3.0, time stamp: 0x62a1fe53
Exception code: 0xc0000005
Fault offset: 0x0000000000292f9f
Faulting process id: 0x0x1FC4
Faulting application start time: 0x0x1D987C92CB707CA
Faulting application path: C:\Program Files\Ircam Lab TS\TS.exe
Faulting module path: C:\Program Files\Ircam Lab TS\TS.exe
Report Id: e3e82312-cefb-4ca4-b763-766ff95c01bf
Faulting package full name:
Faulting package-relative application ID:

Reproducibility:
- Always

System Information:
OS Name: Microsoft Windows 11 Pro
Version: 10.0.22621 Build 22621
System Type: x64-based PC
Processor: Intel® Core™ i7-9700F CPU @ 3.00GHz, 3000 Mhz, 8 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM): 32.0 GB
Graphics Card: Nvidia GeForce GTX 1660 (8.0 Gbps)
Graphic Drivers Version: 531.79

[takemon]

Many thanks for your quick reply!

I'm afraid it will be difficult to send you the consolidated document because the max. single upload file size is 10MB.

Let me explain what I tried so far:

- I moved the *.wav files to a faster disk (NVME drive).

- I uninstalled and reinstalled TS2 v2.2.3 from scratch.

To reproduce the crossfade issue I used the default TS2 v2.2.3 settings after the fresh install.

I loaded one *.wav file with 50MB in size.

I've split the file into two regions. Did the fade out on the first region, the fade in on the second region and joined the two regions together to do the crossfade.

Interestingly the issue is behaving slightly different now. TS2 is not crashing anymore. Instead, during the crossfade, TS2 freezes completely. When the freeze occurs TS2 shows a CPU utilization of 1%. The mouse or keyboard shortcuts are not working anymore. Windows task manager shows a CPU utilization at around 50% for TS.exe. I'm still able to use other programs when TS2 hangs. Sometimes TS2 stops from freezing but the crossfade is completely messed. When I try to do the crossfade a second time, TS2 hangs again.

If there is any possibility to debug the issue I'm glad to assist to track down the cause of the problem.

Many thanks!

[pierreguillot]

Thank you for these additional details! Does the problem occur with other audio files or just this one? Does it seem to be related to the file size?
I just tested your steps with a 15 minute file at 96kHz (312MB) and it works (even though my machine has less RAM). I'll do some more tests to try to find the problem.

Tips: For the crossfade, you just have to fade (in or out) on the region that is moved and not necessarily on both regions