Bought Kuassa Amplifikation 360 Bundle Yesterday, Activated Fine, Today It Was Removed From My Kuassa Account Without Explanation Or Refund Options

[agreed]

I paid you guys $35 for a discounted bundle, and the contents of that were delivered quickly and I activated them on Kuassa's web site just fine. I then spent literally hours and hours installing and activating everything because every single one has to be done individually and neither the installers nor the plugins when installed remember anything about the directories you've been using, so each time you have to tell it where to put things to install, and then each time you have to navigate to the directory with licenses and activate them. It was time consuming but I figured, ok, well, it's just how they work.

But then today, they're gone! Gone from my account, and I'm not the only one, others who bought from Don't Crack have had their licenses deleted from their account as well. No notice, no email contact from Kuassa explaining anything, NO REFUND OF THE MONEY WE PAID.

This is unacceptable, please advise.

[Nick]

I paid you guys $35 for a discounted bundle, and the contents of that were delivered quickly and I activated them on Kuassa's web site just fine. I then spent literally hours and hours installing and activating everything because every single one has to be done individually and neither the installers nor the plugins when installed remember anything about the directories you've been using, so each time you have to tell it where to put things to install, and then each time you have to navigate to the directory with licenses and activate them. It was time consuming but I figured, ok, well, it's just how they work.

But then today, they're gone! Gone from my account, and I'm not the only one, others who bought from Don't Crack have had their licenses deleted from their account as well. No notice, no email contact from Kuassa explaining anything, NO REFUND OF THE MONEY WE PAID.

This is unacceptable, please advise.

Hello agreed,

The promo is not available at this time, a mistake was made as the starting should be the 21st, not the first of November.

If you write to us at https://help.dontcrack.com/ with your order number we will refund you immediately.

Best regards,

Nick

[agreed]

Hello agreed,

The promo is not available at this time, a mistake was made as the starting should be the 21st, not the first of November.

If you write to us at https://help.dontcrack.com/ with your order number we will refund you immediately.

Best regards,

Nick

Nick,

I appreciate that I will get my money back at least, but this makes absolutely no sense. So you're telling me that the promotion will be available, starting November 21, to get the Amplifikation 360 Bundle for $35? Why would Kuassa nuke the licenses from customers who bought this now, if it's going to be offered again so soon at the same price? The only thing that makes sense to me is that they never intended the price to be that low in the first place, but a mistake was made entering in the point of sale information to your database. Then Kuassa panicked when it looked like they were giving away the farm, and let the customers all hang out to dry. It seems unbelievable that they would go to such a drastic extent if the only problem is the sale was too soon.

Can you please clarify?