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> Vip Plugins Don't Work As Sends
kyle@kyleknapp.c...
post Jan 5 2016, 11:24 PM
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I wish I had evaluated Plug and Mix VIP Bundle more thoroughly before I took the plunge, but $99 for all these plugins, plus all the favorable reviews, it seemed like a no-brainer.

The ones I've tried (particularly the ones I was most interested in, the Plate Reverb and Multi-Tap Delay) sound great, but seem to quit working with no warning when I use them as sends. They work when I open a project, but then suddenly stop. I have to close and reopen the project to get them to work again.

Is there a fix for this?

(I'm using Cubase Pro 8.5 64-Bit)
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Ashley Smith
post Jan 6 2016, 10:54 AM
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QUOTE (kyle@kyleknapp.com @ Jan 5 2016, 10:24 PM) *
I wish I had evaluated Plug and Mix VIP Bundle more thoroughly before I took the plunge, but $99 for all these plugins, plus all the favorable reviews, it seemed like a no-brainer.

The ones I've tried (particularly the ones I was most interested in, the Plate Reverb and Multi-Tap Delay) sound great, but seem to quit working with no warning when I use them as sends. They work when I open a project, but then suddenly stop. I have to close and reopen the project to get them to work again.

Is there a fix for this?

(I'm using Cubase Pro 8.5 64-Bit)


Hi Kyle,

Can you kindly log us a support ticket here - http://support.dontcrack.com/

Please be sure to include the following information to cover all bases...

QUOTE
Summary:

Please give a brief summary of the issue here.

Component Affected / Defect:

  • GUI
  • Cosmetic
    - Content (Graphical)
    - Content (Presets)
    - Content (Text)
  • Installer

These are just examples...

Affects Version(s):

Please note the plug-in version(s) affected here.

You may view your plug-in version in the about window...

Description:

Please write a detailed overview of the bug/issue, including (sub-headed): -

  • Steps To Reproduce
  • Actual Result
  • Expected Result
  • Reproducibility
    - One Time Occurrence
    - Random Occurrence
    - Always
    - Not Reproducible
  • Additional Information

Regression:

Has the bug been regressed, checked against the shipping version and/or older version(s)?
  • Yes
  • No
  • Additional Regression Information (i.e. Which version? Further deatils...)

Platform:

Please note, Windows or Mac?

Plug-In Format:

  • Standalone
  • AAX
  • RTAS
  • AU
  • VST
  • 32-bit or 64-bit?

Test System Specs:

Please look to provide complete details of your system specs here: -

  • Comp Model and Processor details
  • Operating system
    - 32-bit
    - 64-bit
  • RAM
  • DAW version and sub-version (i.e. Pro Tools 12.4.0.294)…
    - 32-bit
    - 64-bit

Further, for Mac users (specifically), a .spx file would be appreciated. You may save, zip, and attach this in your ticket.

How do I save a .spx file?

Click the ‘Apple’ icon (top left), select About This Mac > More Info > System Report. Then, File > Save.


Kind regards,


--------------------
Plugivery
Ashley Smith
QA | Creative Development | Product Specialist
Website

For all support queries, please contact us :
DontCrack Support
Nomad Factory Support
Plug and Mix Support
ircamLAB Support
BBE Plugins Support
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kyle@kyleknapp.c...
post Jan 6 2016, 08:42 PM
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Support Ticket created.

I've just noticed that all my VIP Bundle plugins show "Demo x3.3.0" in the upper left.
Does this mean they're in "Demo mode"? Does the Demo have a limitation that it quits working after a few minutes?

If so, how do I get them out of Demo Mode? I installed them according to instructions

This post has been edited by kyle@kyleknapp.com: Jan 6 2016, 08:48 PM
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Ashley Smith
post Jan 6 2016, 08:51 PM
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QUOTE (kyle@kyleknapp.com @ Jan 6 2016, 07:42 PM) *
Support Ticket created.

I've just noticed that all my VIP Bundle plugins show "Demo x3.3.0" in the upper left.
Does this mean they're in "Demo mode"? Does the Demo have a limitation that it quits working after a few minutes?

If so, how do I get them out of Demo Mode? I installed them according to instructions


Ah!

Remove them from your system, those plug-ins in your VST plug-ins folder. Re-install, run the Software Activator and enter the serial number provided in your order confirmation e-mail. You may also find your order details, serials, invoices, etc in your user account area of the DontCrack store.

wink.gif


--------------------
Plugivery
Ashley Smith
QA | Creative Development | Product Specialist
Website

For all support queries, please contact us :
DontCrack Support
Nomad Factory Support
Plug and Mix Support
ircamLAB Support
BBE Plugins Support
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lawkmlaw
post Jan 13 2016, 09:37 AM
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QUOTE (kyle@kyleknapp.com @ Jan 6 2016, 12:24 AM) *
I wish I had evaluated Plug and Mix VIP Bundle more thoroughly before I took the plunge, but $99 for all these plugins, plus all the favorable reviews, it seemed like a no-brainer.

The ones I've tried (particularly the ones I was most interested in, the Plate Reverb and Multi-Tap Delay) sound great, but seem to quit working with no warning when I use them as sends. They work when I open a project, but then suddenly stop. I have to close and reopen the project to get them to work again.

Is there a fix for this?

(I'm using Cubase Pro 8.5 64-Bit)



fixed I think
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kyle@kyleknapp.c...
post Jan 14 2016, 05:07 PM
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Yes. I'm sorry, I thought I had posted a response, but I guess I forgot.

Yes, this fixed it. Thanks!
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