The Nomad Factory Group Buy, All inquiries related to this huge Group Buy |
The Nomad Factory Group Buy, All inquiries related to this huge Group Buy |
Dec 16 2006, 11:59 AM
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#16
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Newbie Group: Members Posts: 3 Joined: 19-November 06 Member No.: 683 |
and we are waiting and waiting
btw. why cant i take my VAT intracom number ? |
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Dec 16 2006, 02:55 PM
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#17
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Newbie Group: Members Posts: 3 Joined: 18-November 06 Member No.: 659 |
Still waiting 4 the email....it's nearly christmas, this is my christmas present: Will we make it in time?
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Dec 16 2006, 03:56 PM
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#18
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Newbie Group: Members Posts: 2 Joined: 15-November 06 Member No.: 584 |
Congratulations to Dontcrack and Nomad Factory for such a successful group buy. Truly amazing!
On the FAQ it read something about if we exceeded 300 participants there was a possibility of an even deeper discount. i mean, i'm pleased with 60% but hey 65% wouldn't bum me out |
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Dec 16 2006, 04:23 PM
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#19
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DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
Hi all,
I apologies for the delay, Our webmaster is working on a small server problem and as you can imagine, we want everything to go well specially considering the traffic we will get in the next hours Thanks for your patience. Eric -------------------- Eric Nolot
CEO / President www.DontCrack.com |
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Dec 16 2006, 04:24 PM
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#20
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Newbie Group: Members Posts: 2 Joined: 14-December 06 Member No.: 1,207 |
Here is an other answer to some questions : We only accept payments through Visa or Mastercard. All other banking systems like Paypal - Shareit - Amex - etc are way to expensive and that would keep all of you away from the attractive prices proposed on DontCrack. Specially 60% discounts Argh... I don't have any credit card. Nevermind then. Thanks for the reply. It would be nice to include information about payment methods on your FAQ page. So now how do I unsubscribe from this forum, since I can't buy anything. Thanks. This post has been edited by slnew: Dec 16 2006, 04:35 PM |
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Dec 16 2006, 04:28 PM
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#21
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DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
and we are waiting and waiting btw. why cant i take my VAT intracom number ? Really, I don't know... I sent you an email where I usually see 2 letters followed by 11 numbers for a VAT intracom number but as you replied you double checked that number... I don't know. That is a first time issue. I will talk to our accountant on monday but meanwhile, I don't know what to say I'll keep you posted ASAP. BR - Eric -------------------- Eric Nolot
CEO / President www.DontCrack.com |
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Dec 16 2006, 04:42 PM
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#22
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DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
Congratulations to Dontcrack and Nomad Factory for such a successful group buy. Truly amazing! On the FAQ it read something about if we exceeded 300 participants there was a possibility of an even deeper discount. i mean, i'm pleased with 60% but hey 65% wouldn't bum me out Hey preb, thanks for the kind words. It is amazing yes, and that is thanks to your active participation! Thanks a lot guys! A special "Goodie" for those of you that will purchase one of the first 3 Bundles (Integral - Studio Pro and Vintage Studio Bundle) is included in the confirmation email you will shortly receive... Later - Eric -------------------- Eric Nolot
CEO / President www.DontCrack.com |
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Dec 16 2006, 05:12 PM
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#23
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Newbie Group: Members Posts: 7 Joined: 13-December 06 From: Lake Arrowhead - US Member No.: 1,204 |
Hey preb, thanks for the kind words. It is amazing yes, and that is thanks to your active participation! Thanks a lot guys! A special "Goodie" for those of you that will purchase one of the first 3 Bundles (Integral - Studio Pro and Vintage Studio Bundle) is included in the confirmation email you will shortly receive... Later - Eric YAY!!!!! I can't wait to start using these!!! And the special "goodies"...that is the icing on the cake!!! (I am buying the Vintage Studio Bundle) Thanks, noeqplease |
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Dec 16 2006, 05:34 PM
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#24
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Newbie Group: Members Posts: 1 Joined: 14-December 06 Member No.: 1,218 |
so when do the emails arrive with the special coupon/thingy ?? . . . I got home at 2 am --i am waiting-- it's quiet, i'm desperate
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Dec 16 2006, 06:19 PM
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#25
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Newbie Group: Members Posts: 2 Joined: 15-November 06 Member No.: 584 |
Hey preb, thanks for the kind words. It is amazing yes, and that is thanks to your active participation! Thanks a lot guys! A special "Goodie" for those of you that will purchase one of the first 3 Bundles (Integral - Studio Pro and Vintage Studio Bundle) is included in the confirmation email you will shortly receive... Later - Eric You're very welcome Eric! |
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Dec 16 2006, 09:40 PM
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#26
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Newbie Group: Members Posts: 7 Joined: 13-December 06 From: Lake Arrowhead - US Member No.: 1,204 |
Here is an other answer to some questions : We only accept payments through Visa or Mastercard. All other banking systems like Paypal - Shareit - Amex - etc are way to expensive and that would keep all of you away from the attractive prices proposed on DontCrack. Specially 60% discounts As stated on the Group-Buy page and all product pages, VAT is applied to european residents. European based companies with valid VAT numbers will not be charged VAT. That number should be entered at checkout. All other countries out of EEC will not be charged VAT! No problem with downloads. it sure is 24/24 . All of that will be explained in the mail notifications you will shortly receive... Hi, I just placed my order and was told by the website that: QUOTE Transaction already processed ( your payment has not been recorded ) We apologize for not being able to process your request, please call the merchant to complete the order. WHAT NOW??? I will check with my bank to see if it has gone thru,if it has,I expect the receipt for the software,and codes soon. If it does NOT go thru...the it's your loss...for having a bad website... Thanks, Nicholas |
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Dec 17 2006, 03:26 AM
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#27
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Newbie Group: Members Posts: 1 Joined: 12-December 06 Member No.: 1,168 |
i can't log in. it says it dosen't have my email
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Dec 17 2006, 03:55 AM
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#28
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Webmaster Group: Admin Posts: 114 Joined: 19-November 04 From: Quissac - FR Member No.: 1 |
i can't log in. it says it dosen't have my email As stated in the email you have received, store registrations and forums registration are NOT linked. So if you never registered in the store, you have to create your account in the store. Hi, I just placed my order and was told by the website that: Transaction already processed ( your payment has not been recorded ) We apologize for not being able to process your request, please call the merchant to complete the order. Please notice that if you are using an european credit card, your order must be placed using the EURO currency (this is a restriction from our bank). This is clearly stated on the last page of the checkout process (in red), and if this is your case, your CC will never be charged. To fix this, you have to go to the store home page, choose the EURO as your current currency (in the right column), then do the checkout again, checking that prices now use the EURO currency. -------------------- Plugivery Webmaster
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Dec 17 2006, 04:07 AM
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#29
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Newbie Group: Members Posts: 6 Joined: 14-December 06 Member No.: 1,240 |
Waiting for the activation codes.....
Bought the vintage bundle. Credit card charged. Downloaded the plugins from Nomad Factory. Never got email with order confirmation or activation codes.... |
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Dec 17 2006, 04:28 AM
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#30
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Webmaster Group: Admin Posts: 114 Joined: 19-November 04 From: Quissac - FR Member No.: 1 |
I'm going to sleep now (4h30 am for me)
Eric will certainly relay tomorow. To help you, may i suggest a few things: - Please carefully read instructions received in your email, or on the website: 100% of the customers problems we have resolved this year were related to customers NOT reading instructions and warnings. We try to improve this everyday, but it seems that you guys are really really fast to buy products ;-) If you dont receive any mails after you have placed an order at DC, there are mainly 4 reasons: - Email was not sent immediatly, but it will be automatically sent in the next 3 hours again and again. This is really rare but this can happen. - You've made an error while entering your email address : please verify it. - Your card was never charged:please carrefully read the message that is printed after you enter your CC infos. (snapshot it, if you can) - There was a security problems with you credit card : we will phone you ASAP about this rare issue. If you are still having an issue, please mail to sales AT dontcrack.com, listing: - your name - the email you used in the store - the products purchased - the price - your order ID (if you got one) - your Transaction ID ("Order Reference" in the payment confirmation page) - the GMT date when you placed your order - Your detailed issue The more you send us, the fastest your issue will be resolved. Thank You -------------------- Plugivery Webmaster
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