Still In Business? |
Still In Business? |
Nov 22 2022, 02:12 AM
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#1
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Newbie Group: Members Posts: 5 Joined: 8-November 22 From: Marseilles - US Member No.: 47,239 |
I opened a ticket (November 8th) because I can't authorize software I purchased. Barry got back to me right away (November 9th). What he suggested did not work. I e-mailed him back. Nothing. Opened another ticket a few days ago. Nothing. It's approaching two weeks. Do they always take this long to respond? Or should I contact my CC company to initiate a refund?
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Nov 25 2022, 10:19 AM
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#2
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Newbie Group: Members Posts: 3 Joined: 8-July 22 Member No.: 45,768 |
I opened a ticket (November 8th) because I can't authorize software I purchased. Barry got back to me right away (November 9th). What he suggested did not work. I e-mailed him back. Nothing. Opened another ticket a few days ago. Nothing. It's approaching two weeks. Do they always take this long to respond? Or should I contact my CC company to initiate a refund? I think this forum has been abandoned. My topic has been seen 130 times and not a single reply....I have a ticket open for 1 month and they don't answer me anymore... This post has been edited by garaudelle: Nov 25 2022, 10:21 AM |
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Lo-Fi Version | Time is now: 28th March 2024 - 11:46 PM |