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> Magma Crashes Conistantly, Magma crashes conistantly
airbeat
post Dec 5 2018, 04:59 PM
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QUOTE (boone777 @ Nov 29 2018, 07:15 PM) *
No news yet ? I still can't use Magma or Garbage too buggy...


We lost the money. Just forget!
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boone777
post Dec 7 2018, 12:42 AM
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QUOTE (airbeat @ Dec 5 2018, 05:59 PM) *
We lost the money. Just forget!


That's sad I really like Magma. Turns out Garbage really has a good name in the state it's in.
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Ashley Smith
post Dec 12 2018, 01:01 PM
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Hi,

airbeat, boone777,

Please kindly contact our support team at Nomad Factory of any issues you may be having / tech support...

http://help.nomadfactory.com

Our team will be there to assist.


--------------------
Plugivery
Ashley Smith
QA | Creative Development | Product Specialist
Website

For all support queries, please contact us :
DontCrack Support
Nomad Factory Support
Plug and Mix Support
IRCAMLab Support
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boone777
post Dec 12 2018, 06:37 PM
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QUOTE (Ashley Smith @ Dec 12 2018, 02:01 PM) *
Hi,

airbeat, boone777,

Please kindly contact our support team at Nomad Factory of any issues you may be having / tech support...

http://help.nomadfactory.com

Our team will be there to assist.


Already done 6 months ago.
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airbeat
post Dec 12 2018, 06:54 PM
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QUOTE (Ashley Smith @ Dec 12 2018, 02:01 PM) *
Hi,

airbeat, boone777,

Please kindly contact our support team at Nomad Factory of any issues you may be having / tech support...

http://help.nomadfactory.com

Our team will be there to assist.


HaHa...
https://www.kvraudio.com/forum/viewtopic.php?t=483892
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Ashley Smith
post Dec 19 2018, 05:58 PM
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Hi guys,

Posting links to KVR doesn't really help if you haven't contacted us direct to detail any issues we can put to our developers with step-by-step repro cases to debug! wink.gif

To update in short, Nomad Factory has been in a state of transition after its CEO sadly passed away, we have been keeping the company healthy buy bringing new products to market with our developers alongside working in other areas with a new framework to enable such updates to legacy code and softwares. The reason for no updates at this time is simply that we ar working on it and there are a lot of code braces our team need to port to the new framework, QA, cleanse, work on new graphics for components, marketing, etc etc. It's a huge job and not a quick fix under the hood to patch and work bug fixes too! In addition we need to update our databases and back-end to A ) move to a more stable method for authorizing, as as you may see we have multiple with Authorizor applications, B ) work a new website with a store.

Thanks for your patience, such things do take time to work out. smile.gif


--------------------
Plugivery
Ashley Smith
QA | Creative Development | Product Specialist
Website

For all support queries, please contact us :
DontCrack Support
Nomad Factory Support
Plug and Mix Support
IRCAMLab Support
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boone777
post Dec 19 2018, 07:09 PM
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QUOTE (Ashley Smith @ Dec 19 2018, 06:58 PM) *
Hi guys,

Posting links to KVR doesn't really help if you haven't contacted us direct to detail any issues we can put to our developers with step-by-step repro cases to debug! wink.gif

To update in short, Nomad Factory has been in a state of transition after its CEO sadly passed away, we have been keeping the company healthy buy bringing new products to market with our developers alongside working in other areas with a new framework to enable such updates to legacy code and softwares. The reason for no updates at this time is simply that we ar working on it and there are a lot of code braces our team need to port to the new framework, QA, cleanse, work on new graphics for components, marketing, etc etc. It's a huge job and not a quick fix under the hood to patch and work bug fixes too! In addition we need to update our databases and back-end to A ) move to a more stable method for authorizing, as as you may see we have multiple with Authorizor applications, B ) work a new website with a store.

Thanks for your patience, such things do take time to work out. smile.gif


It's nice to hear you are working on it. I did go to some procedures last time I got in touch with support but nothing came out of it.
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