Vst3 Plugin Acting Strange Options

[stereomax]

Summary:
Hi, I just bought TS2 - and already the first VST3 plugin I tried to use (Balancer by Focusrite) didn't work: The controls are not responding, and every time I close the plugin window and open it again the window and VST3 panel gets bigger! (fun fact: the VST2 version works)

Product Version and Format:
TS v.2.1.3

Description:

- Steps To Reproduce
Load an audio file, load the VST3 plugin "Balancer" (v. 1.0.3) by Focusrite, try to use the UI elements of Balancer, close the plugin window and open it again.

- Actual Result
The UI elements of the VST3 plugin are not responding. The plugin window gets bigger after every closing and opening again, also enlarging the UI elements of the plugin.

- Expected Result
normal sized plugin UI elements which are responding to mouse clicks.

Reproducibility:
happens every time

Your System Information:

- Comp Model and Processor
Lenovo Y520-15IKBN with Intel Core i7-7700HQ

- Operating System
Windows 10 v.1909

- RAM
16 GB

[pierreguillot]

Hello,

Thank you for your feedback. We are investigating this issue. There is an incredible amount of audio plugins in the world. As some of them require adjustments and workaround in the code to fully work, as you can imagine, this is very hard for us to well support all the plugins directly. We try to improve the support of the plugins at each new version and as we can't test all the plugins, your feedback is really helpful for that! We will keep you informed of the advancement.

Best regards

[pierreguillot]

Hello,

The problem also occurs with Reaper, Tracktion, etc. so we supposed it was a bug in the plugin. We contacted the support of Sonible/Focusrite and they told us that their developers will fix this bug.

Best regards