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DontCrack
Posted on: Jun 22 2017, 03:24 PM


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That is very kind of you.

We'll definitely get back to you at beta stage...

Thanks
  Forum: Nomad Factory · Post Preview: #148532 · Replies: 16 · Views: 9,655

DontCrack
Posted on: Jun 22 2017, 10:57 AM


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Hi guys,

Sorry for the late reply on that one.

We are aware that Magma can be buggy with certain DAWS, under certain circumstances.

When we took over Nomad Factory sometime ago we looked at the complete product line and we have decided that we would migrate all products to a new framework. That will greatly help us improve the overall products stability on so many OS systems and DAWs.

But as you can imagine, migrating over 70 products to a new framework is very difficult and time consuming. The new framework is ready and we will shortly launch products that will gain great stability.

We might extract all individual plugins from Magma and make them available to Magma users but again, that is 100 plugins that we need to migrate to the new framework.

We're on it and we'll keep you posted ASAP.

Thank you for your patience and your understanding.
  Forum: Nomad Factory · Post Preview: #148530 · Replies: 16 · Views: 9,655

DontCrack
Posted on: Aug 17 2015, 05:21 PM


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Hi JT3Jon,

First, please don't post the same subject in multiple threads. This a "Store" manner and so I deleted the post in the Ircam thread.

I understand your point but now days, competition is so hard that manufacturers sometimes ask us to keep promos going until the R&D cost are fully covered. At the end, you bought a great product and payed only $99 for it. The regular $249 price will be updated on September 1, as the sales have been really good and R&D almost covered...

The BPM detection is ready but they're also working on many new features requested by users and these will also be implemented in the new version.

My colleague Nick has sent you a direct email with further details.

Thank you for your patience and your understanding.

Kind Regards - Peter

  Forum: Store · Post Preview: #147753 · Replies: 5 · Views: 5,113

DontCrack
Posted on: Aug 14 2015, 05:27 PM


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Ok, I called the folks at Nomad and they are investigating the issue...

You may want to trash pro tools preferences and reboot which often is a life saver ;-)

Thanks - Peter
  Forum: Nomad Factory · Post Preview: #147751 · Replies: 4 · Views: 6,021

DontCrack
Posted on: Aug 14 2015, 04:32 PM


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Hi Chris,

Thanks for reporting the issue you encounter with details.

We will work on it and try to find what the problem is !

We'll get back to you ASAP.

Thanks - Peter
  Forum: Nomad Factory · Post Preview: #147750 · Replies: 4 · Views: 6,021

DontCrack
Posted on: May 27 2015, 11:09 AM


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Good to hear you got it to work.

I think you should demo any plug-in prior to purchasing it making sure it does what you expect it to do...

I hope it will find some use in future projects of yours...

Kind Regards - Peter
  Forum: Plug & Mix · Post Preview: #147611 · Replies: 7 · Views: 5,676

DontCrack
Posted on: May 26 2015, 12:04 PM


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On Windows, a VST plug-in often has separate installation locations. The stand-alone version usually gets installed into a subfolder of "Program Files". This subfolder is normally named after the plug-in developer. The second location is for the VST plug-in DLL.

As you are running Cubase you might need to move the P&M VST file to :

Windows
C:\Program Files\Steinberg\Vstplugins\

32-bit plug-ins on Windows 64-bit
C:\Program Files (x86)\Steinberg\Vstplugins\


As users use different DAWs our installers creates a "general" VST folder as requested by users that run multiple DAWs.

That is something all Windows users are aware of and they therefore handle their VST folders at their convenience...

Here's a tutorial that explains some of that but there are many more that you will find if you Google around...

https://www.youtube.com/watch?v=f5xR5-OhsSs

Hope this helps.

Best Regards - Peter

  Forum: Plug & Mix · Post Preview: #147609 · Replies: 7 · Views: 5,676

DontCrack
Posted on: May 25 2015, 11:12 AM


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It' needs to be authorised correctly at least once and then it will stay active at each launch.

You may re-install and see if it is authorised. If not, authorise it and all should go well...

Hope this helps.

BR - Peter
  Forum: Plug & Mix · Post Preview: #147607 · Replies: 7 · Views: 5,676

DontCrack
Posted on: May 24 2015, 11:57 AM


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Hello there,

In order to assist you, we need to know if you are running Mac OS or Windows and which version of these. Which DAW and versions...

In a general way, please make sure that you have installed the plug-in in the correct path location which is usually setup by default when running the installer.

Try to reboot and then re-install the software. Launch your DAW and see if it now appears as it should.

Hope this helps.

BR - Peter
  Forum: Plug & Mix · Post Preview: #147605 · Replies: 7 · Views: 5,676

DontCrack
Posted on: May 24 2015, 11:29 AM


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Yes you do need to download the full VIP installer but once downloaded, you have the option to instal only one or as many plugins you want to buy or demo...

Hope this helps.

Kind Regards - Peter
  Forum: Plug & Mix · Post Preview: #147604 · Replies: 3 · Views: 3,348

DontCrack
Posted on: May 22 2015, 07:39 PM


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Dear Friends,

Today we are proud to announce the launch of 3 new professional plug-ins that are part of a new collection called the Ultimate Precision “Pro Series” Plug-ins.

The “Pro Series” plug-ins have been designed to reflect the need and requests of our most demanding professional customers that use the V.I.P. Series plug-ins in their daily tasks.

The “Pro Series” collection includes “E-Max” a transparent linear phase equaliser, “OptoMax” a powerful opto compressor and “Tube Exciter” a subtil tube exciter and sub bass enhancer.

Read More !

Cheers - Peter

  Forum: Plug & Mix · Post Preview: #147601 · Replies: 0 · Views: 2,213

DontCrack
Posted on: May 22 2015, 06:19 PM


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Hi there,

Thanks for your interest in P&M plug-ins.

While the installer contains all V.I.P. series plug-ins, you may decide to install only the one you purchased or ALL of them if you want to demo them...

If you purchase the P&M screamer at $49, well that's what you get. If you purchase the VIP Bundle at $249 (actually promoted at $99), well then you purchased, installed and authorised all 45 plug-ins rolleyes.gif

Hope this answers your thoughts.

Kind Regards - Peter
  Forum: Plug & Mix · Post Preview: #147600 · Replies: 3 · Views: 3,348

DontCrack
Posted on: Mar 29 2015, 11:52 AM


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QUOTE (vaughanphillips @ Mar 29 2015, 11:30 AM) *
Hi Eric

Many thanks, I have received my activation code. I was just worried that I may have missed that sale. Also, thank you for the quick and professional response! If only this were the trend with all companies that deal with audio software!

Regards
Vaughan


Hello Vaughan,

Good to hear all is well that ends well...

Thanks for the kind words and please let me know if I can be of any further support.

Kind Regards - Eric
  Forum: Store · Post Preview: #147462 · Replies: 3 · Views: 5,061

DontCrack
Posted on: Mar 28 2015, 11:26 PM


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QUOTE (vaughanphillips @ Mar 28 2015, 10:51 PM) *
Hi guys!

I just purchased a license for PI and got this in an email a few minutes later:

"We are sorry but this product is temporarily out of stock. We expect to get more very quickly and your order will be sent as soon as possible, usually the same day."

I think this should be stated up-front BEFORE taking our money! Payment was processed successfully. A bit disappointed. Also, how can a software license be "out of stock"? How can a line of text be out of stock? If it was an actual physical boxed product I could fully understand, but this is a bit ridiculous to me.

Please sort this out!

Regards
Vaughan


Hello Vaughan,

I apologies but we are really out of stock. In some cases, we purchase licenses from distributors just as for physical products. Our product manager Nick has ordered more serials and you will be delivered in the next hours.

I apologies for the inconvenience.

Thank you for your patience.

Kind Regards - Eric
  Forum: Store · Post Preview: #147458 · Replies: 3 · Views: 5,061

DontCrack
Posted on: Mar 28 2015, 07:03 PM


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QUOTE (airwavemusic @ Mar 28 2015, 10:38 AM) *
I've been through the very same stuff but it's working here, even when it says install failed, I installed p&m VIP bundle manually and it seems to work even though the message said, installation failed.
Now the list of glitches, bugs and problems I've come across while testing this one is just incredible. As usual with any plug-in from either P&M or Nomad Factory as they share some of the same code and technology, I've been through the same nightmare with a sensibly similar product called Magma. It never worked properly and I took them 8 or 9 updates to make it more or less usable. Still today I get regular glitches, plops, audio drop-outs with it all the time, on top its filters are responding too slowly to automation so they're unusable.

Here's a short list of what's going on in logic 10.1.1 on a mac os 10.9

1) The host automation is ETREMELY slow. E.G. I want to open the logic list on my track to select a parameter, and it gives me rainbow wheel for almost 30 secs EACH TIME I click on it. 2000 of parameters is maybe too much guys. It's a horrible coding mistake. 512 parameter slots as in reaktor or Guitar rig would have been enough.

2) The host automation doesn't show up the NAME of the parameter, you just see numbers in Logic, and each thine I have to open the plug-in window.
3) The displayed info is very slow, in fact it completely slows down my refresh rate on this computer, a Macbook Pro Retina 2013 with an Nvidia 750 chip (and it's running on that one). I mean everything slows down, logic, the plug-in and anything related to them.
4) Realtime Automation seems impossible to do properly as when turning knobs it keeps hanging. Remember when computers were too slow to play a specific game, the refresh rate slows down and makes your game unplayable? so I get scaled automation, which is not only what I want to avoid, but an absolute time-eater.
5) Opening any Plug&mix separately from the chainer afterwards to compare behavior, gives me the same problem, automation glitches, and I even have to restart my computer completely to get it working normally again.

My conclusion is that while I LOVE using the plug&mix effects in my productions, and I'm a huge clarisonix, limiter, echo flex, and talking tone addict, if anything from the same team is glitchy all the time, it doesn't surprise me that media don't talk about it. What a bad advertising for you guys, again and again.

In 2015 it's absolutely unacceptable to have plugins that give so many glitches and issues as yours when they get released. I'm sorry to say that, because every single production I've done in the last 2 years makes heavy use of your stuff and you deserve top rating and credit.

I contacted eric on Facebook, but he didn't seem to be active on there.


Hello airwavemusic,

Thanks for your post

Here is a capture of the automation parameters that we loaded on a slot that contains a Fabfilter plugin. Many manufacturers have way more than 500 automation controls :/

Now the automation shows the parameter names has expected.
Logic Automation

As mentioned above, we are investigating all reports but it sure isn't easy if we don't have the exact same configuration as users...

Thank you - Eric





  Forum: Plug & Mix · Post Preview: #147454 · Replies: 368 · Views: 356,056

DontCrack
Posted on: Mar 28 2015, 06:38 PM


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Just an other comment concerning the "Installation Failed" issue.

Again repairing the "Permissions" from the disk utility should do it but...

You may also have a look at :

Disk/Library/Application Support/Plug and Mix/PM Chainer/PM Plug-Ins

If the last folder "PM Plug-Ins" doesn't exist, it is a Script problem likely due to Permissions "write" limitations.

You may manually create the folder named exactly "PM Plug-Ins" and relaunch the installer.

All 45 P&M proprietary plugins (.pmplugins) should reside in that folder.

Hope this helps - Eric
  Forum: Plug & Mix · Post Preview: #147453 · Replies: 368 · Views: 356,056

DontCrack
Posted on: Mar 28 2015, 06:15 PM


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Hello folks,

Ok we've been investigating the issues listed above. It comes out that very little issues could be reproduced. We therefore need very precise information when reporting issues :

Machine model
OS system
DAW version(s)
Which VST plug-ins crash
Etc.

But most of all, send precise information so that we can systematically reproduce the bug. Like which VST crashes. We have tested tones of them but...

Now to answer the issues where some of you encounter "Installation Failed", that is most likely a "Permission" issue where the installer is not able to create all folders in the library, specially the P&M plugin folder. The first thing to do is "Repair Permissions" relaunch and re-install the chainer.

It also looks like you may ignore the message. Simply launch the chainer from your DAW and Re-Scan the plugins from the PREFS menu on the Chainer Gui... That should do it as well but repairing permissions is always the best option when installers fail to create folders on the system!

Those who encounter issues using controller hardware with infinite rotating buttons such as Avid command 8 should download the latest P&M plugins version 3.3.

We are actively working on reproducing issues on Logic and pro tools as reported but things work fine here... Automation can be tricky but that is an other story and we are monitoring your feedback to solve particular issues ASAP.

At last, please note that our servers have been heating up these past days with hundreds of downloads per hour. So if you encounter download issues, please be a little patient, things will shortly calm down.

Thank you all for your time reporting things. We are working hard to fix things when we can reproduce them.

Kind Regards - Eric
  Forum: Plug & Mix · Post Preview: #147452 · Replies: 368 · Views: 356,056

DontCrack
Posted on: Apr 2 2014, 04:28 PM


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QUOTE (mike110492 @ Apr 2 2014, 04:24 PM) *
I would love to see a spring reverb from you guys in the future!



Yep, that should see the day pretty shortly. laugh.gif

Thanks
  Forum: Plug & Mix · Post Preview: #146771 · Replies: 119 · Views: 382,931

DontCrack
Posted on: Jan 3 2014, 11:56 AM


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QUOTE (mech2161 @ Jan 3 2014, 05:04 AM) *
join the group buy. 12/27/13 - 1/13/14
14 days to purchase 1/13/14 - 1/27/14

But we're not getting the voucher coupon till 1/27/14? What am I missing?


Hi mech,

Thanks for pointing out what obviously is a typo. We have fixed that to reflect that the voucher will be sent on Jan, 13 !

Kind Regards - Peter
  Forum: Harrison / MixBus · Post Preview: #146365 · Replies: 42 · Views: 66,303

DontCrack
Posted on: Jan 3 2014, 11:51 AM


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QUOTE (Deere @ Jan 1 2014, 11:01 PM) *
Echoing bapu's question -- will the XT-BC Bass Character Plugin be available for purchase individually? I've got all their other plugins also. Thanks in advance,

Deere.


Hi Deere,

I apologies for the late reply.

We have monitored your request and are talking our friends at Harrison into adding the individual plug-ins to the deal. We'll keep you posted ASAP.

Thanks - Peter
  Forum: Harrison / MixBus · Post Preview: #146364 · Replies: 42 · Views: 66,303

DontCrack
Posted on: Dec 27 2013, 09:04 PM


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Dear friends,

If you have any questions or suggestions about our Harrison Mixbus Group-Buy offer, please post them here !

Enjoy !
  Forum: Harrison / MixBus · Post Preview: #146352 · Replies: 42 · Views: 66,303

DontCrack
Posted on: Dec 23 2013, 03:58 PM


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Dear friends,

I am today very pleased to announce that Bernie had an awaited spine surgery yesterday that appears to have been very successful. He wrote a short message to let all of us know that the surgery removed most not to say all of the terrible pain he was enduring these past months due to numerous tumours and fractured vertebras in his lumbar spine...

It is also with great pleasure that I am able to announce that we have already collected and sent over $100 000 to Bernie's family ! But that is unfortunately still far away from the necessary funds needed to cover Bernie's growing medical costs...

We will therefore keep the "Raising Funds" promotion going until January 10, 2013.
So please use any of the links below to spread the good word as far and loud as you possibly can...

• Please share our "Raising Funds" post on your FACEBOOK page.
• You may also want to RT (re-tweet) our announcement on TWITTER

On behalf of Bernie and his family, I want to thank ALL of you for your great support and your kind generosity.

This has also been a great opportunity for many of you to try and purchase Nomad Factory software at a very attractive price. It is simply amazing to read the incredible user testimonials posted here in our forums as well as on KVR Audio, Gearslutz, Motunation, Cakewalk and so many others great boards.

We at DontCrack want to wish you a very merry Xmas and a beautiful holiday season !

Thank you so much !

Eric Nolot
CEO & President
DontCrack.com
  Forum: Nomad Factory · Post Preview: #146348 · Replies: 18 · Views: 42,927

DontCrack
Posted on: Dec 22 2013, 04:18 PM


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QUOTE (Out.Line @ Dec 22 2013, 03:50 PM) *
Hi everyone. I just got today the Screamer plug-in for free thanks to P&M's Facebook campaign and I intend on buying a few amp sims in the near future since I'm enjoying the Screamer so much.

From what I understood, my license (serial number which was mailed to me) can be used in up to 5 different computers but can it be used countless times in the same computer? Meaning, if I format my computer in its entirety, removing literally every file and reinstalling OSX, can I validate my Screamer plug-in with the same license? And if I can, does this mean that I can only use this same license 3 more times or can I still install it on 4 different computers?

I'm pretty confused because if the "5-time thing" means that I can only validate this plug in 5 different times on MY computer then I will have to buy it again in a few years, since I format my computer at least once a year.

Can anybody help? Thanks. Hope the post was clear enough to get my point across.


Hi there,

You may install and/or update systems up to 5 installs. If you need more in the future, simply contact us and we'll reset the serial for an other 5 installs.

Hope that answers your thoughts.

Enjoy !

Peter
  Forum: Plug & Mix · Post Preview: #146345 · Replies: 3 · Views: 5,112

DontCrack
Posted on: Dec 10 2013, 01:04 PM


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Dear Friends,

Less than a week ago, we sent a mailing in order to RAISE FUNDS for our friend and partner Bernie Torelli at Nomad Factory that has unfortunately been admitted in a hospital in Los-Angeles for a serious spine disease due to a cancer he was diagnosed with over two years ago.

Well today it is with great pleasure that I am able to announce that we have already raised and sent over $60 000 to Bernie's family! But that is unfortunately still far short of the necessary funds needed to cover Bernie's growing medical costs that are quite simply RIDICULOUS !

We will therefore keep the "Raising Funds" promotion going until December 31.
So please use any of the links below to spread the good word as far and loud as you possibly can...

• Please share our "Raising Funds" post on your FACEBOOK page.
• You may also want to RT (re-tweet) our announcement on TWITTER

On behalf of Bernie and his family, I want to thank ALL of you that have spontaneously participated in our "Raising-Funds" promotion, contributing to making it so successful up until now!

We have given Bernie a reason to smile and a great big dose of hope… And that is surely the very best medicine !

I personally want to thank ALL of you for the lovely comments and the amazing user testimonials posted here in our forums as well as on KVR Audio, Gearslutz, Motunation, Cakewalk and so many others.


Thank you so much !

Eric Nolot
CEO & President
DontCrack.com


  Forum: Nomad Factory · Post Preview: #146332 · Replies: 18 · Views: 42,927

DontCrack
Posted on: Dec 10 2013, 12:57 PM


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QUOTE (kennygarlic @ Dec 9 2013, 01:02 PM) *
I´d like to jump in but I do already have nearly all the good Nomad stuff.
Any chance you guys can add the BBE plugins to the deal?
I don´t really need them but I could throw a couple of $$$ in the hat!


Hi kennygarlic,

We are working on it but that implies a third party company which might not make things easy to negotiate a such no brainer deal than the ones applied to all Nomad Factory products...

But thanks for suggesting ! I'll keep you posted !

Kind Regards - Peter
  Forum: Nomad Factory · Post Preview: #146331 · Replies: 18 · Views: 42,927

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