 Stereo Input - Snail |
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 Feb 15 2017, 10:58 PM
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#1
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 Newbie  Group: Members Posts: 4 Joined: 15-February 17 Member No.: 22,674  |
My copy of Snail (OSX) is monitoring a 2 channel Focusrite audio interface. If I am plugged into the left input, the zoomed tuner view display jumps to the note I am playing. If plugged into the right channel, the note detects on the standard view, but on the zoomed tuner view the note is not displayed. It's as if zoomed tuner mode only listens to the left channel while standard view listens to both. Am I missing something? Bug? I play chapman stick (a stereo instrument where I need to tune two sets of strings... one plugged into each channel).
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Feb 16 2017, 03:14 PM
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#2
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 Advanced Member Group: Members Posts: 239 Joined: 3-December 15 From: Notinghamshire - UK Member No.: 19,223 |
Hi,
I have opened a support ticket for you through our help.ircamlab.com portal to ensure support issues reach our team. Thanks! -------------------- Plugivery
Ashley Smith QA | Creative Development | Product Specialist Website For all support queries, please contact us : DontCrack Support Nomad Factory Support Plug and Mix Support ircamLAB Support BBE Plugins Support |
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Feb 16 2017, 03:43 PM
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#3
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Newbie Group: Members Posts: 4 Joined: 15-February 17 Member No.: 22,674 |
QUOTE (Ashley Smith @ Feb 16 2017, 04:14 PM)  Hi, I have opened a support ticket for you through our help.ircamlab.com portal to ensure support issues reach our team. Thanks! Thanks... |
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Feb 16 2017, 03:59 PM
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#4
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Advanced Member Group: Members Posts: 239 Joined: 3-December 15 From: Notinghamshire - UK Member No.: 19,223 |
Quick response...
We'll be adding dual channel (left/right) support for auto-detection in the next update. The current build takes source input from the left channel only for the Zoomed Tuner view. As a workaround to view right channel in the interim you can select both Snail and Zoomed Tuner views and click desired note in the Snail to move the blue band (used for the auto-detect octave range, and that range note-to-note displayed in the Zoomed Tuner view) and have it show in the zoomed display. Best regards, -------------------- Plugivery
Ashley Smith QA | Creative Development | Product Specialist Website For all support queries, please contact us : DontCrack Support Nomad Factory Support Plug and Mix Support ircamLAB Support BBE Plugins Support |
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Feb 16 2017, 10:24 PM
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#5
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Newbie Group: Members Posts: 4 Joined: 15-February 17 Member No.: 22,674 |
Thanks for the quick response. Very much appreciated.
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Feb 22 2017, 12:58 PM
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#6
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Advanced Member Group: Members Posts: 239 Joined: 3-December 15 From: Notinghamshire - UK Member No.: 19,223 |
QUOTE (karmakarmakarma @ Feb 16 2017, 09:24 PM) Thanks for the quick response. Very much appreciated. New version, 1.2.10 released with this added. Downloads -------------------- Plugivery
Ashley Smith QA | Creative Development | Product Specialist Website For all support queries, please contact us : DontCrack Support Nomad Factory Support Plug and Mix Support ircamLAB Support BBE Plugins Support |
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Feb 22 2017, 01:48 PM
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#7
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Newbie Group: Members Posts: 4 Joined: 15-February 17 Member No.: 22,674 |
Installed and tested. Works great. Thanks very much for the update.
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