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Read Me First, What and How to post here?
post Dec 16 2009, 01:26 PM
Post #1

DontCrack Staff

Group: Team
Posts: 559
Joined: 26-May 05
Member No.: 67

Welcome to this brand new Forum.

Posting in this forum require you to REGISTER to the forums: This is not the same registration as in the Store.

This forums is intended to our customers to:

Report your positive or negative feedback about shopping at Dontcrack.
We love to hear from our customer:
- How was your shopping experience at DC?
- How fast have you been delivered?
- Was the support efficient and

Ask any question about the shop
First be sure to read the FAQs.
Then ask you question here.

Report any problem you may had during your purchase
Most orders are processed automatically, and delivery is almost instant. Bug some problem can occur due to Paypal delays, partners servers down, bug during the process. This happens rarely, but it may happen.
First be sure to read the FAQs.
If you can't find your answer in the FAQs, please create a new topic here, with :
- your Order ID (place it also in the subject of your post) It can be found in the order confirmation mail from DC.
- your Paypal Receipt Number. It can be found in the mail sent by Paypal.
- Date and time of Purchase
- Product purchased.
- Problems encountered.
The more details you provide, the fastest we can help you!

Suggest anything we could do to enhance your customer experience
We've done our best to provide a clean, fast and efficient interface to the store, but you might have little suggestion that you would like to be implemented at Dontcrack. Please let us know!

Suggest new Manufacturers
We don't sell your favorite software brand? Please tell us.

Reports bugs in the Store
No software is perfect and bugs could remain unfixed. If you encountered any strange/broken thing, please tell us. Please report:
- Browser version and OS used.
- URL address where the bug happened.
- Copy/paste the error message (if any)
- Describe what happened and how it happened (ie: I was on this page, then clicked the xxx link, and this error occured...)

Peter Donovan
Customer Support
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