Posted on: Sep 20 2023, 03:50 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Hi Eric, I just saw this post on the DUY web page: All DUY plug-ins already provide Apple Silicon (M1/M2) support, including AAX, Audio Units (AU) and VST 3. Both Rosetta 2 emulation and native versions available. All DUY plugins are supported: POWER, Dream Dynamics, DaD Valve, DaD Tape, DUY Shape, DUY Wide, MAX DUY, Magic Spectrum, MagicEQ, DUY31, Silence, Deep Analog EQ, Analog Bus, Monster MIX, Lucid Verb and Vinyl. That's great news! It's a pity that they seem to have abandoned Z-Room, which I used to use a lot though... ![]() Hello vermin, You are correct, All DUY plugins are supported natively with Apple Silicon (M1/M2) support: POWER, Dream Dynamics, DaD Valve, DaD Tape, DUY Shape, DUY Wide, MAX DUY, Magic Spectrum, MagicEQ, DUY31, Silence, Deep Analog EQ, Analog Bus, Monster MIX, Lucid Verb and Vinyl. Have a great day. Best regards, Nick |
Forum: Store · Post Preview: #150545 · Replies: 9 · Views: 2,353 |
Posted on: Sep 20 2023, 03:46 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Hi! OK, since I do not have a working link to download the software, I tried to send a message from inside your web page but I get an "unexpected error" message and my message is not sent. EDIT: It worked now, maybe the problem was caused by my VPN. Hello veryman, Glad to hear that the download link worked for you. Have a great day. Best regards, Nick |
Forum: Store · Post Preview: #150544 · Replies: 9 · Views: 2,353 |
Posted on: Sep 13 2023, 10:34 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
I’m new here. Got the VIP bundle . Pretty cool. What does disc stand for on the GUI? Also is it possible to make the plugins any larger ? Thank you and sorry if these questions have been asked before. Thank you Hello Lottaplugs, Glad to hear you got the VIP Bundle and you are enjoying using it. The next version coming out before the end of the year will feature resizable GUIs. Best regards, Nick |
Forum: Plug & Mix · Post Preview: #150540 · Replies: 2 · Views: 1,920 |
Posted on: Aug 27 2023, 05:28 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Digital Plate is stuck in demo mode regardless of what I try. Initially, I installed it, loaded it as an insert in Cubase, and authorized it from there. It shows up in the "Authorized products" list in Software Activator, so at least this means that the serial number was correctly entered. After removing and reinserting the plugin, it was still in demo mode. I tried restarting Cubase, and nothing changed. I then deauthorized, uninstalled, and reinstalled Digital Plate, this time authorizing it before opening Cubase. It's still stuck in demo mode. This is quite frustrating, especially considering how good the plugin sounds. Colby Chai - ctgap Hello Colby, We answered your support ticket that you sent. Please take a look and see if our suggestions help you out. |
Forum: Plug & Mix · Post Preview: #150518 · Replies: 1 · Views: 1,111 |
Posted on: Feb 10 2021, 06:52 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Is it intended that 2 promo codes, in my case PDZ_Zynaptiq and PDZ_Melda cannot be used on the same order? Hello teleophonema, It is one coupon code per order, sorry. You can do 2 separate order one that uses the PDZ_Zynaptiq and the other for your Melda order. Best regards, Nick |
Forum: Store · Post Preview: #149958 · Replies: 2 · Views: 10,445 |
Posted on: Oct 16 2019, 10:55 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
I would like to ask the same question, but from the view of pureMix pro subscriber, when I activated one of your plugins for free, on your web http://www.plugandmix.com i had an offer to... As an extra bonus, we are offering you an upgrade to the full Plug & Mix V.I.P. Bundle for ONLY $49 (List $249). Simply redeem the xx_xxxxxxx_xxx_xxxx voucher coupon at check-out from the store. so why do you have this offer still on web if its not actual as U say it's from 2014? don't understand, I would buy VIP bundle for price 49$ but for 199$ no way. Thanks for answer. John Hello monososko, Please send us a support ticket from this link about getting the VIP Bundle. P&M contact Best regards, Nick |
Forum: Plug & Mix · Post Preview: #149130 · Replies: 7 · Views: 41,163 |
Posted on: May 16 2019, 11:22 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Hello Everyone, We have just had word that the store should be working normally now. Please try again, it should be OK, if you encounter any problem please let us know. Best regards, Nick |
Forum: Store · Post Preview: #148975 · Replies: 4 · Views: 13,847 |
Posted on: Apr 16 2019, 11:03 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Hello birlie, We saw you support ticket and answered it. We got your reply to say you are now up and running. Best regards, Nick |
Forum: Plug & Mix · Post Preview: #148962 · Replies: 2 · Views: 13,771 |
Posted on: Jan 9 2019, 05:28 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
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Forum: Store · Post Preview: #148771 · Replies: 1 · Views: 12,213 |
Posted on: Dec 6 2017, 04:48 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
I placed an order a couple hours ago for Futzbox, and got the "Problem delivering your order" email even though it says my order was completed. I've gotten this same one when ordering Waves stuff, but thought McDSP would be instant, and I'm needing it for a session tonight. Any help? Hello macaholic, The majority of products we carry on the store are delivered immediately because the manufacturers have given us stock of serials that we have in our supplies. There are a few exceptions where we have to buy the serials at their store, for example, Waves. So it takes the time to get the serials for you. We cannot purchase serials for 200 products where the products change prices daily. In the case of McDSP products we need to do a purchase order with them, and if they are out for the weekend we cannot have the serial until Monday. On weekdays we get the serial the same day, on orders placed late in the afternoon in Europe, it is even faster as they are in the office in California to process the order. We are working on getting them to change the method of ordering and it will change very soon. We order products from the manufacturer as soon as we see your order and try to get it for you as quickly as possible. On weekdays this is usually done within the hour. Sorry for the delay with the McDSP order. Best regards, Nick |
Forum: Store · Post Preview: #148651 · Replies: 1 · Views: 10,282 |
Posted on: Nov 23 2017, 01:18 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
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Forum: Store · Post Preview: #148646 · Replies: 3 · Views: 15,595 |
Posted on: Nov 17 2017, 11:22 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Am I supposed to pay the sales tax for the full price after the discount, or is this a glitch for your canadian customers? Hello intervolver, It is a glitch. Send me a ticket on our support ticket system and I will try to do something for you about it. http://help.dontcrack.com/tickets Best regards, Nick |
Forum: Store · Post Preview: #148640 · Replies: 3 · Views: 15,595 |
Posted on: Nov 10 2017, 02:46 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
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Forum: Open Bar · Post Preview: #148637 · Replies: 2 · Views: 19,007 |
Posted on: Nov 9 2017, 11:40 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Order #110268 On Oct 13th, 2017, 8:27 am • Xpand 2 Freebie by AIR Music Technology Mac - AU Your order is actually being processed. You will receive an email confirmation in a few minutes. If a problem occurred, we will contact you very shortly. How long do I have to wait? Hello yohey335, Due to the quantity of orders our server had a problem for a few minutes delivering all the orders on the 13th of Oct. It was quickly fixed but until people get in touch we don't know who was not delivered. I have processed an order for you and you should have it now. Get right back to us if you don't see it. Best regards, Nick |
Forum: Store · Post Preview: #148634 · Replies: 1 · Views: 9,450 |
Posted on: Oct 17 2017, 04:26 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
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Forum: Store · Post Preview: #148628 · Replies: 2 · Views: 10,148 |
Posted on: Oct 17 2017, 04:24 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Hello nanawel, As some manufacturers have a very long list of plug-ins, we only list some examples to give you an ideas of the promos and prices that can be obtained. If you search for a PSP product on the store and you are logged into the forum you can see the price directly on the product page. Hope this helps. Best regards, Nick |
Forum: Store · Post Preview: #148627 · Replies: 1 · Views: 8,734 |
Posted on: Oct 17 2017, 04:19 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
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Forum: Store · Post Preview: #148626 · Replies: 2 · Views: 7,953 |
Posted on: Sep 13 2017, 12:01 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
i wish that too, that would be great. Hello hal9000, I did get a reply from GRM and they said they are working on it but it will not be coming immediately. It should be coming with a forthcoming release but we don't have a date as yet to communicate to you. Best regards, Nick |
Forum: GRM Tools · Post Preview: #148581 · Replies: 7 · Views: 35,883 |
Posted on: Sep 13 2017, 11:58 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Hello Community Sorry for my bad englisch. Today i bought the VIP Bundle by Thomann.de After Installation i try to enter the Key from the Mail from Thomann.de, but it does not work. ,,The Activation Code you entered is not correct,, Can some one help me please System: Windows 10 64bit 16 GB RAM i7 6700 Audio :Propellerheads Reason 9.5 Greets Sam (Edit: Ok Problem solved. In the Mail the Serial Letters was Big, now i try with little letters and it happens.) Hello jazzsam, Glad to hear you got the VIP Bundle up and running. We usually recommend that people copy and paste the serial being very careful not to include any spaces before or after the code as that causes it to be seen as invalid. Upper case or lower case usually works, maybe there was a space included or a letter left out, but you got it to work now and that is the important thing. Enjoy using your VIP Bundle. Best regards, Nick |
Forum: Plug & Mix · Post Preview: #148580 · Replies: 1 · Views: 62,338 |
Posted on: Aug 14 2017, 12:24 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Sometimes I use my laptop ( for sound processing) simultaneously with my desktop ( for recording and editing) and I find the single location truly limiting. I see many other serious plugins ( Eventide, Soundtoys...) allow me to have two simultaneous locations ( ILok plus a physical one). Any hope for a double location? Hello unguitar, We have spoken to GRM about this recently and it is something that they are thinking of doing. I will get in touch with and ask again if there is any progress about making the iLok license available in two simultaneous locations. |
Forum: GRM Tools · Post Preview: #148564 · Replies: 7 · Views: 35,883 |
Posted on: Jun 6 2017, 02:11 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Hi. I am not able to purchase Waves L2 at its advertised pdz price because Waves L2 is not listed on the pdz page. Thanks. Leonard Hello Leonardus, As Waves has 180 products on sale, we have listed only a selection of them. Just go to the L2 product page and you will see the PDZ price and the coupon to apply. Best regards, Nick |
Forum: Store · Post Preview: #148519 · Replies: 1 · Views: 6,258 |
Posted on: Mar 24 2017, 06:37 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
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Forum: GRM Tools · Post Preview: #148478 · Replies: 2 · Views: 12,572 |
Posted on: Feb 15 2017, 03:22 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Dear Support Team, yesterday evening, I ordered the Blue Cat Audio Crafters Pack together with four other (much cheaper) products (in order to receive the 20% discount on the whole order), but it seems that something has gone wrong. Instead of receiving an email with license and download information, I received only an "Order Processed: #" email, which I checked out shortly after ordering. The license and download information for the four cheaper products that I ordered are displayed in my account under "My Serials History", but for the Blue Cat Audio Crafters Pack it is only noted: "Your order is actually being processed. You will receive an email confirmation in a few minutes. If a problem occurred, we will contact you very shortly." However, so far there has not been any email coming with further information on this issue. The order number is #104238. Thank you very much in advance for your help, with best regards, Guenter Hello Guenter, As mentioned in the support ticket answer, there was a problem with the codes of some products in the bundle. Blue Cat has been in touch and you should now have all the codes and instructions on how to install. Best Regards Nick |
Forum: Store · Post Preview: #148412 · Replies: 1 · Views: 6,192 |
Posted on: Jan 11 2017, 10:31 AM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Hi, I just ordered the GRM Tools Shuffling at your store with a plugimon for 4.99 $, but there seems to be something gone wrong. Instead of receiving an appropriate email I received an "Order Processed: #" email for the GRM Tools Evolution Bundle, which I checked out shortly after ordering. There´s no email coming for the actual purchase... Regards, be80 Hello be80, Thanks for your interest in DontCrack and GRM plug-ins. I have looked into this with our accounts dept. and your PayPal was debited, but the order did not go through. We have sent a full refund to your PayPal account. Please take a look for it. The Shuffling promo is very successful and maybe your order came in at almost exactly the same time as someone else, which may have caused the problem. Please try placing your order again. This type of problem has never happened twice to a client. Thank you for your patience. Let me know if you are successful. Best regards, Nick |
Forum: Store · Post Preview: #148287 · Replies: 1 · Views: 5,982 |
Posted on: Jan 6 2017, 02:05 PM | |
![]() Staff ![]() ![]() ![]() Group: Team Posts: 612 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 ![]() |
Hi, Thank you for reaching out. Have you heard anything from GRM since your last reply? I haven't had any different results since. I've been faithfully updating my DAW and Windows 10. I'm still having the same problems with all of the the plugins. This starting to get fustrating for me. I spend a lot of money getting all there plugins and can't use any of them. Please help me. I would be so grateful! :-) Hello coolcat, I will try again. Quite strange that you didn't get a reply usually they get back almost immediately. Best regards, Nick |
Forum: GRM Tools · Post Preview: #148280 · Replies: 6 · Views: 25,805 |
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Lo-Fi Version | Time is now: 29th September 2023 - 06:45 PM |