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> Update?
Ashley Smith
post Jun 22 2018, 02:52 PM
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QUOTE (diego @ Jun 19 2018, 07:05 PM) *
Just saw the news of the price reduction
http://www.dontcrack.com/news/2018/05/irca...ore-affordable/

Any news on an update? It's been almost 4 years


Please do keep updated with the DontCrack Newsletters for info on all product releases and promotions.

TS and TS Pro are in development with Ircam Lab. At this time however, there are no updates on posed release date(s) or highlighted feature set.

Best regards,


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basthild
post Oct 10 2018, 08:23 PM
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I love this good old TS, but yes : when will it be upgraded ?
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Ashley Smith
post Oct 11 2018, 10:25 AM
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QUOTE (basthild @ Oct 10 2018, 08:23 PM) *
I love this good old TS, but yes : when will it be upgraded ?


To update, IRCAM have taken on new developers to push forward progress on TS and future products. At this time there is no affixed release date.


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Nspace
post Feb 20 2019, 04:46 AM
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QUOTE (petedavis @ Jan 25 2017, 12:28 PM) *
Hi..


This is just not ok.

selling software based on an upgrade, and then not delivering, for YEARS!!!!
C'mon, where is this at? It sounds good, but I need decimal places. Tempo. grrrr



AS petedavies states above, Dontcrack visitors had seen, and specially those of us _who actually bought TS_ know; the promotion of this software included functionality that was promised and yet to be delivered. Plus updates had been several times announced in this forum, to no avail right until this 19 February 2019.

Personally I had the opportunity to attend IRCAM FORUM at October 2018, where I was informed that a general lack of developers at IRCAM was slowing several of their projects, while academic activities and associations with external companies were thriving.
Fast forward to this year's Paris IRCAM FORUM version, and the program publishes a presentation of TS PRO in a few days: (See friday 29 Feb presentation at NONO room)
http://forumnet.ircam.fr/abstracts/

However his event does does not grant any TS related release time frame, it will most probably be a theoretical and possibly practical demostration at best.
Marketing and product packaging requires additional actions.

I have to say that IRCAM organizers were then very open and receptive and this together with the relative responsiveness of Plugivery/Dontcrack representatives here, could very well be an opportunity for the latter to finally positively respond to this issue (we will see).

Hence it could be expected that IRCAM, Dontcrack and Plugivery respect and honor those of us who actually paid for a product that included promised functionality and therefore, when new versions of TS are actually released, include -at minimum- said features (plus compensate long years of waiting time with additional ones) in the existing licenses already acquired, without asking for further payments, regardless the business model they might develop for new customers.
We will be attentive.

This post has been edited by Nspace: Feb 20 2019, 05:36 AM
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Nspace
post Feb 25 2019, 07:06 PM
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QUOTE (Nspace @ Feb 20 2019, 12:46 AM) *
had the opportunity to attend IRCAM FORUM at October 2018,


Correction: That was October 2017. Time flies, which precisely has become of the essence of this thread.
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diego
post Jul 3 2019, 06:05 PM
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So it's been 5 years. What happened with the updates?
Can I just get store credit and return this thing?
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Ashley Smith
post Jul 5 2019, 03:02 PM
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QUOTE (diego @ Jul 3 2019, 06:05 PM) *
So it's been 5 years. What happened with the updates?
Can I just get store credit and return this thing?


Hi Diego,

Are you having any issues as we haven't had any support mails from you, only messages in our forum here. If you can contact our support team they can perhaps assist. Unfortunately we cannot provide refunds on this basis as should you have had the product for 5 years surely it is in use and has been used during that time and cannot be returned to stock.

At present the development team are finalizing a massive update with TS Pro, which has been rebuilt from the ground up. They have also had to create a custom framework to enable future product developments, so yes this has taken extensive time, new developers to hire, but they/we haven't been resting. wink.gif


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Ashley Smith
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Ashley Smith
post Feb 27 2020, 02:44 PM
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TS2 - https://forums.plugivery.com/index.php?showtopic=143565


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