Trouble Activating. Options

[Tarlung]

Hi, So after a long period of using the demos, i decided to dowload the free plugin through facebook, but when I try to activate it i get an error stating: "The Activation Code you entered is not correct.
Please check the Activation Code and try again."

I can authenticate through my host because I get another error stating "Cannot launch the Software Activator.
Run the installer again to re-install the Software Activator and try again."

I could use some pointers on how to do this.

[Nick]

Hi, So after a long period of using the demos, i decided to dowload the free plugin through facebook, but when I try to activate it i get an error stating: "The Activation Code you entered is not correct.
Please check the Activation Code and try again."

I can authenticate through my host because I get another error stating "Cannot launch the Software Activator.
Run the installer again to re-install the Software Activator and try again."

I could use some pointers on how to do this.

Hello Tarlung,

I hope I can help you based on two very difficult cases we had here the other week that dragged on for a while.

In the first case the client had copied over the code by hand and substitutes a "N" for a "M" in his code, which underlines the importance of copying the code completely correctly.

A space before or after the code will also cause the code to not work!

So please try again to activate by highlighting the code, making very sure that there are no spaces before or after, and copying the code in.

This might be the key to unlocking the install, if it doesn't work we go to the second case which had to do with getting "access" to the proper install of the program files to the system.

In the second case I ask the client to look at the following:

Macintoch HD/library/Application Support

See if there is a "Plug and Mix" I bet there isn't.

If the "permissions" are not set to "read and write" for all the persons listed including "everybody" then the install is blocked by the system. This is what is happening here.

To help you out I need you to highlight the Application Support in the path Macintoch HD/library and get info and look at the permissions, see if all the "users" including "everyone" is set to "read and write"

My guess is one is missing.

Correct it and try the install again, once again paying attention to the code itself ;-)

It should work.

Hope this get things sorted out.

Best Regards,

Nick

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DontCrac[k]
Nick Hamilton - Product Manager
mailto:nick@dontcrack.com
http://www.dontcrack.com
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