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Plugivery Forums _ The Snail - Bug Reports _ Can't Tune Low E String On Bass

Posted by: pough Oct 31 2023, 06:53 PM

Recent versions of The Snail don't seem to be able to focus on low notes like the low E string on a bass. Older versions (eg 1.3.2) can allow me to tune my bass.

Products with the problem: The Snail 1.4+ standalone and VST3 plugin.

When I set The Snail to tuning mode and Zoomed Tuner view and then play a low E open string, the "blob" appears briefly and then fades too fast to allow tuning. It might come back into view for a short time. The spinning hexagon never slows or changes colour.

This problem happens in every case using 1.4 or higher. This problem does not occur using version 1.3.2.

Windows 10 Intel i3-2100
16GB RAM

I made a video to show the problem: https://www.youtube.com/watch?v=hpcDP6Cmh6E

Posted by: Robert --IRCAM Mar 10 2024, 09:53 PM

Hi pough,

Really sorry for this!
We are looking into it.

Best,
Robert
IRCAM

QUOTE (pough @ Oct 31 2023, 07:53 PM) *
Recent versions of The Snail don't seem to be able to focus on low notes like the low E string on a bass. Older versions (eg 1.3.2) can allow me to tune my bass.

Products with the problem: The Snail 1.4+ standalone and VST3 plugin.

When I set The Snail to tuning mode and Zoomed Tuner view and then play a low E open string, the "blob" appears briefly and then fades too fast to allow tuning. It might come back into view for a short time. The spinning hexagon never slows or changes colour.

This problem happens in every case using 1.4 or higher. This problem does not occur using version 1.3.2.

Windows 10 Intel i3-2100
16GB RAM

I made a video to show the problem: https://www.youtube.com/watch?v=hpcDP6Cmh6E


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