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Ashley Smith
Posted on: Jul 6 2020, 10:13 AM


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Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


QUOTE (supervallo @ Jul 4 2020, 09:26 AM) *
Got myself a new Mac the other day - preinstalled with Catalina. Went to transfer the plugins and failure.... after a day trying to work it out, I eventually found this forum..... and the workarounds suggested don't work for me, which is so frustrating!

Any timescale for when this will get resolved? I'm missing the Blue Tubes so badly - used them on everything since 2006 sad.gif


Please kindly contact help.nomadfactory.com for support through our help-desk with more information, our forums are rarely replied.
Thank you!
  Forum: Nomad Factory · Post Preview: #149753 · Replies: 8 · Views: 1,464

Ashley Smith
Posted on: Jul 6 2020, 10:11 AM


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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi Meuh Mann,

Thanks for contacting us and your messages through forum and support (replied).

A new build shall be released in the next days to fix this erroneous Authorization pop-up message. Please note that the app remains authorized and you can simply close the message and continue working as normal, the app does not get deauthorized.

Best regards,
  Forum: TS - Bug Reports · Post Preview: #149752 · Replies: 1 · Views: 114

Ashley Smith
Posted on: Jul 2 2020, 05:34 PM


Staff
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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi ircamLAB customers,

1) Create a New Topic for your each of your feature requests in the main product related forum, or add you comments to an existing one.

2) Do not post multiple requests in a single topic. Keep each separate !

3) Please be detailed. Be as detailed as possible so we understand your request. You can bullet point, and add any annotated images if you wish...

Thank you !
  Forum: TS - Feature Requests · Post Preview: #149745 · Replies: 0 · Views: 37

Ashley Smith
Posted on: Jul 2 2020, 05:33 PM


Staff
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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi ircamLAB customers,

1) Create a New Topic for your each of your feature requests in the main product related forum, or add you comments to an existing one.

2) Do not post multiple requests in a single topic. Keep each separate !

3) Please be detailed. Be as detailed as possible so we understand your request. You can bullet point, and add any annotated images if you wish... wink.gif

Thank you !
  Forum: The Snail - Feature Requests · Post Preview: #149744 · Replies: 0 · Views: 29

Ashley Smith
Posted on: Jul 2 2020, 05:10 PM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi ircamLAB customers,

1) Create a "New Topic" for your each Bug Report in the main product related forum HERE, or add your comments to an existing topic.

2) Do not post multiple bugs in a single topic. Keep each report separate !

3) Please utilize the short report template below in your post(s) as a guide for the key/mandatory information we require to replicate an issue in-house and to technically assist you.

覧覧覧覧覧覧覧覧覧覧覧覧覧

Bug Report Template

覧覧覧覧覧覧覧覧覧覧覧覧覧

Summary:
Give a brief summary of the issue here including importantly the product owned.

Product Version and Format:
Write the product version(s) and formats (Standalone, AAX, AU, Etc.) affected by your issue.

Description:
Write a detailed overview of the bug/issue, using these sub-headings: -

- Steps To Reproduce
- Actual Result
- Expected Result

Reproducibility:
Is the bug reproducible, and has it been checked against any previous version of the product?

- One Time Occurrence
- Random Occurrence
- Always
- Not Reproducible

Your System Information:
Please provide complete details of your system specs, including: -

- Comp Model and Processor
- Operating System
- RAM
- DAW version and build number (where applicable):

Attachments:
Please attach any crash reports or logs, or mini dump files (Windows only) to your support ticket.

Further, for Mac users (specifically), a ".spx" file would be appreciated. You may save, zip, and attach this in your ticket...

How do I save a .spx file?
Click the 'Apple' icon (top left), select About This Mac > More Info > System Report. Then, File > Save.

覧覧覧覧覧覧覧覧覧覧覧覧覧

Thank you !
  Forum: The Snail - Bug Reports · Post Preview: #149743 · Replies: 0 · Views: 34

Ashley Smith
Posted on: Jul 2 2020, 03:48 PM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi ircamLAB customers,

1) Create a "New Topic" for your each Bug Report in the main product related forum HERE, or add your comments to an existing topic.

2) Do not post multiple bugs in a single topic. Keep each report separate !

3) Please utilize the short report template below in your post(s) as a guide for the key/mandatory information we require to replicate an issue in-house and to technically assist you.

覧覧覧覧覧覧覧覧覧覧覧覧覧

Bug Report Template

覧覧覧覧覧覧覧覧覧覧覧覧覧

Summary:
Give a brief summary of the issue here including importantly the product owned.

Product Version and Format:
Write the product version(s) and formats (Standalone, AAX, AU, Etc.) affected by your issue.

Description:
Write a detailed overview of the bug/issue, using these sub-headings: -

- Steps To Reproduce
- Actual Result
- Expected Result

Reproducibility:
Is the bug reproducible, and has it been checked against any previous version of the product?

- One Time Occurrence
- Random Occurrence
- Always
- Not Reproducible

Your System Information:
Please provide complete details of your system specs, including: -

- Comp Model and Processor
- Operating System
- RAM
- DAW version and build number (where applicable):

Attachments:
Please attach any crash reports or logs, or mini dump files (Windows only) to your support ticket.

Further, for Mac users (specifically), a ".spx" file would be appreciated. You may save, zip, and attach this in your ticket...

How do I save a .spx file?
Click the 'Apple' icon (top left), select About This Mac > More Info > System Report. Then, File > Save.

覧覧覧覧覧覧覧覧覧覧覧覧覧

Thank you !
  Forum: TS - Bug Reports · Post Preview: #149742 · Replies: 0 · Views: 74

Ashley Smith
Posted on: Jul 1 2020, 03:32 PM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Dear forum members,

We're proud today to announce the release of our TS2 application!

TS2 sets a new standard in digital audio editing as a powerful audio toolbox application for professionals to edit, or magically transform, time-stretch and manipulate audio files with a mass of features and support for VST2/VST3/AU plug-in hosting.

View our Press Release here for more information - https://mailchi.mp/plugivery.com/ircamlab-announce-ts2





Demo Download :
A 15 day limited feature trial is available. You may download it for use directly HERE

Trailer :
https://www.youtube.com/embed/aPyTbHU0XAk
  Forum: ircamLAB · Post Preview: #149737 · Replies: 0 · Views: 104

Ashley Smith
Posted on: Jul 1 2020, 03:14 PM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


TS2 offers a 10x time stretch factor in the Effects module. smile.gif
  Forum: TS - Bug Reports · Post Preview: #149736 · Replies: 1 · Views: 125

Ashley Smith
Posted on: Jul 1 2020, 03:12 PM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Thank you for your report, and yes we are aware of this issue and OpenGL. We shall hopefully be working with NVIDIA to detail further and also JUCE to assist for a future update.
  Forum: The Snail - Bug Reports · Post Preview: #149735 · Replies: 2 · Views: 115

Ashley Smith
Posted on: Jun 8 2020, 11:09 AM


Staff
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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi,

Download links are provided in your order receipt. Please check there for information with link and install/activation instructions.

BBE Sound Downloads

Nomad Factory Downloads (you'll want the "All Previous Products" package for your Cosmos)

Thanks!

Support is available through our help-desk(s) linked in signature.
  Forum: WINDOWS Audio Software · Post Preview: #149705 · Replies: 2 · Views: 543

Ashley Smith
Posted on: Jun 8 2020, 11:05 AM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Thanks folks, glad it's working! We're hard at work with porting to a new framework, sorry it is taking some time (a small team) but it has to be done so we can bring products up-to-date and work on the next. cool.gif
  Forum: Nomad Factory · Post Preview: #149704 · Replies: 8 · Views: 1,464

Ashley Smith
Posted on: May 18 2020, 10:31 AM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi,

For any/all technical support please be sure to contact http://help.plugandmix.com so our team can pull up your information and work through the help-desk, our forums are rarely utilized these days.

You need to ensure you have installed the AU (Audio Unit) format for use in Logic. It sounds like you have mistakenly installed VST which is not supported by Logic.

Downloads Are Here

Thanks!
  Forum: Plug & Mix · Post Preview: #149676 · Replies: 2 · Views: 1,137

Ashley Smith
Posted on: May 12 2020, 02:21 PM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Please kindly contact support for any/all technical support assistance, our forums are rarely monitored.

For BBE Sound plug-in support, go to - help.nomadfactory.com - and write us a ticket via the help-desk to include your order info, serial, OS, product version, Etc. Our staff will be on hand to help you!

Best regards,
  Forum: BBE Sound · Post Preview: #149668 · Replies: 1 · Views: 1,168

Ashley Smith
Posted on: May 12 2020, 02:19 PM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi all,

Please contact support for any assistance, our forums are rarely monitored these days.

Nomad Factory - help.nomadfactory.com

Plug and Mix - help.plugandmix.com

Thanks!
  Forum: Nomad Factory · Post Preview: #149667 · Replies: 2 · Views: 873

Ashley Smith
Posted on: May 12 2020, 02:17 PM


Staff
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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi avenven,

All plug-ins of course are still supported. If you need us just reach out through our help.nomadfactory.com site for assistance. Happy to help!

Best regards,
  Forum: Nomad Factory · Post Preview: #149666 · Replies: 3 · Views: 734

Ashley Smith
Posted on: May 12 2020, 02:15 PM


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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223



At this time we do not support Catalina (as seen by supported OS at the downloads page up-to 10.14) and advise users to not upgrade should they use our plug-ins in sessions but stick with Mojave as the latest compatible and support OS for our plug-ins. There is currently no hack method to authorize as the Software Activator is a 32-bit application of which we will be dissolving for a new authorization method as used by our latter new plug-ins, activating directly via the plug-in GUI with an activation code.

We're working towards porting all plug-ins to a new framework, refactoring code and reskinning GUI, optimizing and supporting the new macOS Catalina through Apple's notarization requirements. We advised where possible sticking with Mojave until notice.

Given our extensive catalogue however, this will take some time with our small development team. More details are here in the news - http://go.nomadfactory.com/news/n91-Nomad-...-Bright-Future/

-------------------

The plug-ins do work however, it's just the activation with the app that does not run. So...

You may wish to try authorizing on another system with older OS using same internet connection to get the license file and then transferring to your Catalina machine by placing in Library/Application Support/Nomad Factory/Licenses. This works and you may try a virtual machine to do so instead if tied to Catalina by the computer you have...

Here's a vid for example to create a virtual machine in which you may then run the outdated Activator to generate your license - https://www.youtube.com/watch?v=bQVAT5SntKk
  Forum: Nomad Factory · Post Preview: #149665 · Replies: 8 · Views: 1,464

Ashley Smith
Posted on: Apr 27 2020, 10:21 AM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Thanks for contacting us!

We do not sell the iOS version of the Snail, just the desktop standalone and plug-in versions. iOS is managed by another division. You may contact Ircam here for any assistance for the iOS version - http://forumnet.ircam.fr/shop/en/contact-us

Best regards.
  Forum: The Snail - Bug Reports · Post Preview: #149622 · Replies: 1 · Views: 1,282

Ashley Smith
Posted on: Apr 24 2020, 11:21 AM


Staff
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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Chirp, chirp....

The current economic climate and global situation we're facing worldwide at the moment with Covid surely has had an impact on all businesses and production. We're working on updating the plug-ins, developments take time. Thanks!
  Forum: Nomad Factory · Post Preview: #149619 · Replies: 2 · Views: 2,035

Ashley Smith
Posted on: Apr 14 2020, 09:39 AM


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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


QUOTE (redbarn @ Apr 4 2020, 12:24 AM) *
Hello-
I am having the exact same issue as Skogsbaer2. After re-installing three times I am getting the same errors. However when looking for the Plug and mix folder it is nowhere to be found in my library.
YES, I have followed exactly
Go > Go to Folder in the Finder menu, then type /Library/Application Support/ and press enter.


The Plug in is showing up in logic but only in Demo mode and it will not let me authorize.
Currently running Logic 10.4.8 on Mac OS 10.13.6

Please help. Trying to take advantage of this great plug-in

Best


The folder will be there, perhaps you are looking incorrectly in your Users Library and not teh Main Hard Drive? Try searching with Spotlight for this folder.
You essentially want to locate the Software Authorizer app to run to authorize. This is found in that folder path and also can b run by clicking the header in the plug-in GUI to authorize (as per instructions in order receipt).
Should you have any trouble, please contact us through our support help desk here - https://help.plugandmix.com
  Forum: Plug & Mix · Post Preview: #149597 · Replies: 6 · Views: 6,014

Ashley Smith
Posted on: Apr 14 2020, 09:34 AM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi ykswokalok,

No, Stomp Board is a new product available at retail price for purchase from all pro audio resellers.

Thanks!
  Forum: BBE Sound · Post Preview: #149596 · Replies: 1 · Views: 1,508

Ashley Smith
Posted on: Feb 27 2020, 02:44 PM


Staff
***

Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


TS2 - https://forums.plugivery.com/index.php?showtopic=143565
  Forum: ircamLAB · Post Preview: #149540 · Replies: 22 · Views: 54,472

Ashley Smith
Posted on: Feb 26 2020, 12:00 PM


Staff
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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Hi Neon,

For a faster response to technical support queries, you are better contact inaGRM here - https://inagrm.com/en/store

Navigate to the page above and you will see the Contact section in their footer to get in touch.

Best regards,
  Forum: GRM Tools · Post Preview: #149530 · Replies: 1 · Views: 2,382

Ashley Smith
Posted on: Dec 26 2019, 08:02 PM


Staff
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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Answered via support mail. Thanks!
  Forum: Dongle & protections issues · Post Preview: #149391 · Replies: 1 · Views: 4,967

Ashley Smith
Posted on: Dec 17 2019, 05:54 PM


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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


Released Tuesday, 17 December 2019

AVA Spectral Compressor - Selective Frequency Dynamics Processing
"On Promo at $49, until January 5th, 2019"


The AVA Spectral Compressor (AVA-SC for short) is a dynamics processor that allows you to apply compression selectively across 18 frequency bands. These compression bands can either be spread out across the full range of the spectrum, or focused on a specific frequency range for more precise control.

The AVA Spectral Compressor includes the following features:
  • Master Threshold control
  • Frequency Range selection
  • Band Depth controls
  • Gain Reduction graph
  • Compressor Knee
  • Output Trim



Overview :

The Depth sliders below the graph control the maximum amount of gain reduction that can be applied to the corresponding frequency bands determined by the current Range setting. The Range can be set to focus on specific areas along the frequency spectrum (Low, Mid, High, etc.), or it can be set to Full Range mode to allow control over the entire spectrum. The Threshold sets the input signal level where the overall compression begins to take effect. Additional controls include compressor Knee and output Trim.

Read More...

Harrison Consoles are a company well respected in the audio community; with their boards being used on countless hit records throughout the decades. That pure and characteristic quality sound tradition has been the direction for the AVA series plug-in releases that are receiving much acclaim from Grammy Winning engineers working Grammy Winning albums in today's industry...

Grammy Winner Craig Alvin on Harrison's AVA Line of Plug-ins :

"Unbelievable! I have all the best plug-ins available and NOTHING even comes close!"



Recording/Mixing Engineer Craig has just worked Kasey Musgraves' Golden Hour album to critical acclaim, debuting at number four on the US Billboard 200 and at number one on the Top Country Albums chart with 49,000 album-equivalent units.

Winning 4 Grammy Awards including Album of the Year and Best Country Album, Craig's use of AVA Plug-ins have been a pivotal part of the process as he shares above.
Today, the new AVA Spectral Compressor has been released, a dynamics processor that allows you to apply compression selectively across 18 frequency bands. It is available now at the intro promo of only $49 bucks!

What's more ALL other AVA series plug-ins are at holiday promos, $29 each! See the news here...

Up your game and check out the AVA plug-ins today That Grammy is waiting for you, too! wink.gif
  Forum: Harrison / MixBus · Post Preview: #149360 · Replies: 0 · Views: 5,490

Ashley Smith
Posted on: Nov 28 2019, 04:24 PM


Staff
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Group: Team
Posts: 188
Joined: 3-December 15
From: Notinghamshire - UK
Member No.: 19,223


QUOTE (nonbinary @ Nov 28 2019, 02:45 PM) *
Does Magma work with PowerCore VST plugins ? I've run the VST scan several times ( with it pointed to the Powercore plugin folder ) and it doesn't seem to load them for me. I can see them show up briefly during the scan but they are not listed in the list.

Windows 10 64bit
PT12


Hi,

Magma is a "Nomad Factory" plug-in, not Plug And Mix.

Magma supports VST2.4 plug-ins. Nomad Factory have not tested every manufacturer plug-in, but TC Electronic may contact them if on your report there any issue they may investigate collectively and share for code support.

Nomad are currently working to update their entire catalogue through a new framework - http://go.nomadfactory.com/news/n91-Nomad-...-Bright-Future/

Regards,
  Forum: Plug & Mix · Post Preview: #149287 · Replies: 375 · Views: 581,974

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