Plugivery Forums > 2.2 Crash Onlaunch (os X)

rickn

May 25 2021, 05:06 PM

Installed 2.2 and launched. Crashed instantly.

steps to reproduce:
Tried twice more, same result. Restarted computer, tried again.
tried TS 2.1.4. Works fine
retried 2.2 and it crashed again
Opened 2.1.4 and 2.2 together, 2.2 crashed, 2.1.4 remained

2.2.0 Standalone

OSX 10.15.7

Model Name: Mac mini
Model Identifier: Macmini8,1
Processor Name: 6-Core Intel Core i7
Processor Speed: 3.2 GHz
RAM: 16GB

Crash report attached

Thanks!

Rick

pierreguillot

May 26 2021, 07:58 AM

Hello Rick,

Can you share with us the TS *.settings files located in « ~/Library/Application Support/IrcamLab » and delete the files before reopening the application (that should fix the bug)?
Best regards,

Pierre

rickn

May 26 2021, 08:16 AM

Thank you. That did it!

files attached

QUOTE (pierreguillot @ May 26 2021, 07:58 AM)

Hello Rick,

Can you share with us the TS *.settings files located in « ~/Library/Application Support/IrcamLab » and delete the files before reopening the application (that should fix the bug)?
Best regards,

Pierre

pierreguillot

May 27 2021, 09:51 AM

Great! Thank you!

dijula

Aug 14 2021, 05:51 PM

QUOTE (pierreguillot @ May 27 2021, 10:51 AM)

Great! Thank you!

Hi, I also have TS 2.2 crashing at launch.It was working but suddenly doesn't open at all.I looked at library/AppSupport but I only have an Ircam folder (no IrcamLab folder) containing a "Licence" folder containing a "LAB1.unlock.I'm on Mac 10.5.7. Thanks

dijula

Aug 14 2021, 05:59 PM

QUOTE (dijula @ Aug 14 2021, 06:51 PM)

Hi, I also have TS 2.2 crashing at launch.It was working but suddenly doesn't open at all.I looked at library/AppSupport but I only have an Ircam folder (no IrcamLab folder) containing a "Licence" folder containing a "LAB1.unlock.I'm on Mac 10.5.7. Thanks

Well sorry to bother, I was looking at the HD library....I empty the IrcamLab and it works again.
Just in case I join the files.ThanksClick to view attachment