I purchased VIP bundle some time ago (2014?!?), but have not used the bundle long time. I need to recover a Pro Tools Mix I did in 2015, and I have bunch of plugins from the bundle on the mix. How can I recover my serial number? I changed computers since then, and I can not find the purchase email.
Thank You!
QUOTE (kmozart @ Nov 6 2024, 02:26 PM) 
I purchased VIP bundle some time ago (2014?!?), but have not used the bundle long time. I need to recover a Pro Tools Mix I did in 2015, and I have bunch of plugins from the bundle on the mix. How can I recover my serial number? I changed computers since then, and I can not find the purchase email.
Thank You!
Thank You!
Hello kmozart,
Just send us a message to https://www.plugandmix.com/about/contact saying you need your serial and the support team will look it up for you.
Have a great day.
Best regards,
Nick
QUOTE (kmozart @ Nov 6 2024, 03:26 PM)
I purchased VIP bundle some time ago (2014?!?), but have not used the bundle long time. I need to recover a Pro Tools Mix I did in 2015, and I have bunch of plugins from the bundle on the mix. How can I recover my serial number? I changed computers since then, msn games and I can not find the purchase email.
Thank You!
Thank You!
First, log in to your Avid account using the email address you previously used. After logging in, go to My Products to view your purchased products/bundles. Next, log in to iLok License Manager (as most plugins in the VIP Bundle use iLok instead of a separate serial number) and check if the license is still in your account or on your old iLok USB drive. If you don't remember the email address or can't find anything, contact Avid Support (Account & Licensing section), provide your name, any email addresses you may have used, the purchase date (around 2014–2015), and your iLok ID; they can look it up and help you recover the license to unlock your old mix.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.