Hello,

I have, up until today, used GRM Tools in RTAS, TDM and VST with my iLok successfully for years.
However, after installing the new Evolution plugins and authorizing my iLok for them, I now get an authorization
dialog ("Please insert an authorized iLok or cancel") whenever I try to instanciate my installed GRM Tools RTAS
plugins, both ST and Classic. Checking my installed licenses on iLok.com shows the proper RTAS GRM authorizations present as always on my iLok. The only RTAS GRM plugs that work now are the newly-installed Evolution ones.
I saw that someone else had had a similar problem on Windows, but I'm on Mac OS X 10.6.8.
This is quite serious as I need access to these plugins to work. Can someone point me to the proper email address for whoever's supporting GRM auth issues like this?

Thanks,

Peter

Hello Peter,

Try to to download an install the lastest Interlok Driver from the PACE site :
Mac : http://sw.ilok.com/macextsx.dmg
PC : http://sw.ilok.com/DriverSetup.exe


Best Regards

Emmanuel

Hi Emmanuel,
I did this, but still have the same problem.
Could it be a problem on the iLok itself, and if so, then what?

Thanks,
Peter