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> The Snail - Font Issues
bfuhrman
post Aug 10 2021, 10:14 PM
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Just purchased and installed The Snail version 1.3.0. After installing it on Windows 10 Pro (Intel i7-7700k, 32gb RAM, 1tb SSD, Universal Audio Apollo x8p), I tried to open it and the fonts are completely garbled, showing random musical symbols, e.g. flats and sharps. This occurs in both the standalone version, and in the VST in both Reaper (version 6.34) and Ableton Live Suite (11.0.5). It seems to be localized to Windows, as it works perfectly on a MacBook Pro using the same DAWs. Restarting the computer and reinstalling The Snail has no effect.

See the attached image for an example of what it looks like.
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Attached File  SnailFontError.png ( 152.52K ) Number of downloads: 3
 
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Robert --IRCAM
post Aug 28 2021, 10:31 PM
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Hi,

I was not able to reproduce this weird visual bug, and this is the first I hear of it.
From what It looks like this only concerns sliders, is that right?
Could also please send me a higher definition of the screenshot?

In any case, be certain it will be taken care of, but will perhaps take a little time to nail down...

Thanks,
Robert
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bfuhrman
post Aug 29 2021, 02:05 AM
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QUOTE (Robert --IRCAM @ Aug 28 2021, 11:31 PM) *
Hi,

I was not able to reproduce this weird visual bug, and this is the first I hear of it.
From what It looks like this only concerns sliders, is that right?
Could also please send me a higher definition of the screenshot?

In any case, be certain it will be taken care of, but will perhaps take a little time to nail down...

Thanks,
Robert


Correct - it's all of the sliders and the sonogram mode section at the bottom of the sliders panel as well. I've attached a fullscreen image (1920x1080). Thanks!
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Attached File  Snail_font_issue.png ( 288.78K ) Number of downloads: 2
 
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Robert --IRCAM
post Aug 30 2021, 07:38 AM
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Thanks for your answer!
Robert

This post has been edited by Robert --IRCAM: Aug 30 2021, 07:39 AM
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