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How Do I Contact Tech Support?
hellojpcurtis
post Oct 31 2021, 06:22 PM
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I just purchased a product, but I'm not getting an email to validate my account, after several unsuccessful attempts. The notification is not in my Spam folder either.

I created a new account here with a gmail account - one that's different from the email I used to purchase my license, and the validation email was delivered instantly to the gmail address.

I need to contact support to get my iLok code by some other method, OR to change email addresses for the purpose of getting my iLok code.

When I click the Help option in my browser, it takes me to this forum page.

Thank you.

This post has been edited by hellojpcurtis: Oct 31 2021, 06:56 PM
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hellojpcurtis
post Oct 31 2021, 08:16 PM
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Never mind. I found their Contact Us page.
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