Hi I bought their classics 3 bundle and the download from the site does not work, always is interrupted. Tried about 7 times at this point. Any help would be greatly welcome. Every attempt was from the GRM site as that's where I was directed.

Hi,

You can send us an email at this address: grmtools.support@ina.fr

We will find a solution to help you.

Best regards,

Emmanuel

Thanks for following up on that Emmanuel.

Cheers - Eric

Thanks guys, funnily enough after about my 15th attempt it worked and everything's up and running happily now. Appreciate the prompt reply all the same and look forward to putting these plugins to work. Cpu hit seems considerably less than those from the creative bundle (Spacegrain, Evolution, etc.) which is an unexpected but much welcomed surprise. I suppose as they are in a 'classic' bundle, they must be older plugs so that does makes sense come to think of it.

If I buy any more GRM Tools and subsequently have further dl issues I'll refer to this thread for the email address.

Kind Regards,

-Jon

Hi

The same thing happens here - I bought Complete II last night, got serial and activated my license in iLok. But after more than 30 tries I am still unsuccessful for downloading the installer from INAGRM site. I tried every browser I have, Edge, IE, Firefox and Chrome, with all the same failure - downloading fails.

P.S. I have already created my account at INA GRM site and sent my message to them, but unfortunately no reply so far.

Problem solved by insisting on downloading, the key was that unlike other downloading sites, GRM site seems to do something when downloading is interrupted. I just realized it may pick up where previously interrupted and insisted on downloading. After several downloading, the resumption was apparent and finally I got complete installer file zipped. So my advice is to insisting, not restarting freshly but just re-download and monitor your downloading status to confirm it picks up where interrupted and continues.