P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins |
P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins |
Sep 18 2011, 10:55 AM
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DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
Dear friends,
If you encounter systematic bugs or any other kind of problems using our DC V.I.P. Series plug-ins, please report them here ! Please visit our Tech Support Pages before you do so. In order to fix bugs, we need to reproduce them in the exact same environment as yours. We therefore ask that you bring as many technical details as possible concerning your computer, DAW and overall studio environment : 1- Platform (Mac or PC) 2- Exact computer OS version 3- DAW sequencer with exact version 4- Which audio interface are you using (internal sound card or external audio interface) 5- Are you using third party software such as VST rappers ? 6- Anything else that can help our team reproduce the problems you encounter. Thanks in advance for your time helping us improve our products. Kind Regards - peter -------------------- Eric Nolot
CEO / President www.DontCrack.com |
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Sep 21 2011, 03:06 PM
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#2
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DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
-------------------- Eric Nolot
CEO / President www.DontCrack.com |
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Sep 22 2011, 03:05 PM
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#3
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Advanced Member Group: Members Posts: 37 Joined: 18-September 11 From: Paris Member No.: 10,194 |
Shall I send you an email with my home address, so that you'll know where to lay the red carpet?.. 'cos I'm now a V.I.P.! Very happy customer -------------------- Mac Pro Quad-Core 2.66 GHz | 16GB RAM | MOTU PCI-424/2408mk3|MOTU Midi Timepiece AV | Mac OS X 10.9.5 | Cubase 8.0.10| Cubase 7.5.40| DP 8.0.7| Logic Pro X 10.1.1| ProTools 11.3.1| Ableton Live 9.1.7 | Reaper 477
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Sep 22 2011, 04:01 PM
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#4
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Advanced Member Group: Members Posts: 37 Joined: 18-September 11 From: Paris Member No.: 10,194 |
Slight problem here, though..
(Cubase 6, Mac) GUI>Disk>"Save as" and "Save Current Preset" don't seem to be doing anything (could this be user error, or an installation error?.. I have moved the individual plugins into my preferred VST sub-folders; e.g. "Modulation", "Compression" etc.) Fortunately, I can save the preset to Cubase's own MediaBay, as a vstpreset. My User presets folders are there (Library/Application Support/Dont Crack/Plug-in Settings/[folders for each plug-in.. each with a "00-User Presets" folder and a "01-Factory Presets" folder. The factory presets load o.k., and if I copy a factory preset into the User Preset folder, it loads o.k. from there too, so the problem seems to be just when saving] This post has been edited by vic_france: Sep 22 2011, 04:49 PM -------------------- Mac Pro Quad-Core 2.66 GHz | 16GB RAM | MOTU PCI-424/2408mk3|MOTU Midi Timepiece AV | Mac OS X 10.9.5 | Cubase 8.0.10| Cubase 7.5.40| DP 8.0.7| Logic Pro X 10.1.1| ProTools 11.3.1| Ableton Live 9.1.7 | Reaper 477
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