P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins |
P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins |
Sep 18 2011, 10:55 AM
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#1
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DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
Dear friends,
If you encounter systematic bugs or any other kind of problems using our DC V.I.P. Series plug-ins, please report them here ! Please visit our Tech Support Pages before you do so. In order to fix bugs, we need to reproduce them in the exact same environment as yours. We therefore ask that you bring as many technical details as possible concerning your computer, DAW and overall studio environment : 1- Platform (Mac or PC) 2- Exact computer OS version 3- DAW sequencer with exact version 4- Which audio interface are you using (internal sound card or external audio interface) 5- Are you using third party software such as VST rappers ? 6- Anything else that can help our team reproduce the problems you encounter. Thanks in advance for your time helping us improve our products. Kind Regards - peter -------------------- Eric Nolot
CEO / President www.DontCrack.com |
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Sep 24 2011, 12:58 AM
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#2
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Newbie Group: Members Posts: 6 Joined: 25-November 10 Member No.: 7,507 |
I purchased the complete DontCrack VIP bundle yesterday.
I downloaded the software, installed it and authorized it. Everything completed successfully. Yet, whenever I load any instance of any plugin, the plugin says it is running in demo mode. I followed the authorization instructions carefully and redid the installation and authorization process several times. Nothing helps. I cannot get the plugins to operate except in demo mode. I am using the 64-bit version of the VIP plugins in Reaper 64-bit under Windows 7 64-bit. I also tried installing and authorizing the 32-bit plugins and then loading them in Chainer. No luck -- same problem! I contacted support and they asked me to send the authorization file, which I did (haven't heard back from them after that). They suggested that I make some changes to the Windows 7 admin permissions, which I did, as well. The plugins all still open in demo mode. I would like to be able to use these plugins over the weekend, if possible. Does anyone have any ideas as to why the plugins might open only in demo mode? Every time that I run the authorization, I get a message saying that the authorization was successful, but the plugins can't seem to respond correctly. Any ideas? Thanks! |
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Sep 24 2011, 12:23 PM
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#3
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Member Group: Team Posts: 21 Joined: 19-September 11 Member No.: 10,196 |
I contacted support and they asked me to send the authorization file, which I did (haven't heard back from them after that). They suggested that I make some changes to the Windows 7 admin permissions, which I did, as well. Sorry but we didn't received your email ?? Thank You -- Jonathan, DC Tech Support -------------------- DontCrack
Customer Support Team |
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