P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins Options

[DontCrack]

Dear friends,

If you encounter systematic bugs or any other kind of problems using our DC V.I.P. Series plug-ins, please report them here !

Please visit our Tech Support Pages before you do so.

In order to fix bugs, we need to reproduce them in the exact same environment as yours. We therefore ask that you bring as many technical details as possible concerning your computer, DAW and overall studio environment :

1- Platform (Mac or PC)
2- Exact computer OS version
3- DAW sequencer with exact version
4- Which audio interface are you using (internal sound card or external audio interface)
5- Are you using third party software such as VST rappers ?
6- Anything else that can help our team reproduce the problems you encounter.

Thanks in advance for your time helping us improve our products.

Kind Regards - peter

[bisszerk]

I found that if pro tools crashed while using any of the plug and mix plugins,
then the plugins used in that session will be permanently disabled. For example
as I had the reverb loaded into a session, pro tools crashed. After that I could
start any session and try to load the reverb plugin and it will always cause a
crash showing the .dll as the problem. I reinstalled pro tools and the plugin,
and also ran system maintenance tools to clear the registry. This did not fix
the problem. In order to fix the problem I installed a demo of another plug and
mix plugin and ran that in the session, then from the pro tools plugin window I
selected the reverb and somehow it worked again.I still can't load the reverb directly...
I have to select another plugin first, then load the reverb from the plugin window... Also
if the project is saved with the reverb it will crash on open.

Just thought you should
investigate. I am on Windows 7 64 bit AMD Athlon X2 Pro Tools 8.05 M-Powered
running RTAS.

This post has been edited by bisszerk: Feb 16 2013, 02:52 AM

[bisszerk]

I found that if pro tools crashed while using any of the plug and mix plugins,
then the plugins used in that session will be permanently disabled. For example
as I had the reverb loaded into a session, pro tools crashed. After that I could
start any session and try to load the reverb plugin and it will always cause a
crash showing the .dll as the problem. I reinstalled pro tools and the plugin,
and also ran system maintenance tools to clear the registry. This did not fix
the problem. In order to fix the problem I installed a demo of another plug and
mix plugin and ran that in the session, then from the pro tools plugin window I
selected the reverb and somehow it worked again.I still can't load the reverb directly...
I have to select another plugin first, then load the reverb from the plugin window... Also
if the project is saved with the reverb it will crash on open.

Just thought you should
investigate. I am on Windows 7 64 bit AMD Athlon X2 Pro Tools 8.05 M-Powered
running RTAS.

btw here is

Problem signature:
Problem Event Name: BEX
Application Name: ProTools M-Powered.exe
Application Version: 8.0.5.60
Application Timestamp: 4d6f7153
Fault Module Name: PM-Digital Reverb.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50e0a736
Exception Offset: 0007beac
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 425a
Additional Information 2: 425aa9b97cbbbe3c5bc7ce8828e7b5c7
Additional Information 3: ff5b
Additional Information 4: ff5b09f5da69d71ff3456b7ea87579f4

[bisszerk]

btw here is

Problem signature:
Problem Event Name: BEX
Application Name: ProTools M-Powered.exe
Application Version: 8.0.5.60
Application Timestamp: 4d6f7153
Fault Module Name: PM-Digital Reverb.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50e0a736
Exception Offset: 0007beac
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 425a
Additional Information 2: 425aa9b97cbbbe3c5bc7ce8828e7b5c7
Additional Information 3: ff5b
Additional Information 4: ff5b09f5da69d71ff3456b7ea87579f4

It seems that it is actually only the reverb that is causing issues.

Any news on this yet?

[bisszerk]

It seems that it is actually only the reverb that is causing issues.

Any news on this yet?

I have since upgraded to pro tools 10 and the AAX version of the plugins... Works perfect now.