P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins |
P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins |
Sep 18 2011, 10:55 AM
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#1
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DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
Dear friends,
If you encounter systematic bugs or any other kind of problems using our DC V.I.P. Series plug-ins, please report them here ! Please visit our Tech Support Pages before you do so. In order to fix bugs, we need to reproduce them in the exact same environment as yours. We therefore ask that you bring as many technical details as possible concerning your computer, DAW and overall studio environment : 1- Platform (Mac or PC) 2- Exact computer OS version 3- DAW sequencer with exact version 4- Which audio interface are you using (internal sound card or external audio interface) 5- Are you using third party software such as VST rappers ? 6- Anything else that can help our team reproduce the problems you encounter. Thanks in advance for your time helping us improve our products. Kind Regards - peter -------------------- Eric Nolot
CEO / President www.DontCrack.com |
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Mar 27 2013, 03:44 PM
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#2
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Newbie Group: Members Posts: 3 Joined: 27-March 13 Member No.: 12,288 |
I posted this on FaceBook before I found this forum. PLEASE HELP!
Hi, Not sure how to get help so I'll try here. I received my "free" plug for sharing your page, California Tone, and I've tried to install it, as well as a few others for demo, but I cannot find the California Tone in Pro Tools 10, and the others, like British Tone, give an error dialog when launching, "Couuld not find the PM-British Tone Presets directory." Any ideas? I have Pro Tools 10, and am attempting to install the AAX version. Thanks, Rob -------------------- Mac OSX 10.7.5
ProTools 10 M-Audio Profire 2626 Lots of other stuff |
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Apr 3 2013, 04:22 PM
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#3
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DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
I posted this on FaceBook before I found this forum. PLEASE HELP! Hi, Not sure how to get help so I'll try here. I received my "free" plug for sharing your page, California Tone, and I've tried to install it, as well as a few others for demo, but I cannot find the California Tone in Pro Tools 10, and the others, like British Tone, give an error dialog when launching, "Couuld not find the PM-British Tone Presets directory." Any ideas? I have Pro Tools 10, and am attempting to install the AAX version. Thanks, Rob Hello Rob, We need a bit more information please. Are you on Mac or PC, what OS version, the exact version of ProTools would be very helpful. Thanks. -------------------- Eric Nolot
CEO / President www.DontCrack.com |
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Apr 5 2013, 09:31 PM
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#4
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Newbie Group: Members Posts: 3 Joined: 27-March 13 Member No.: 12,288 |
Hello Rob, We need a bit more information please. Are you on Mac or PC, what OS version, the exact version of ProTools would be very helpful. Thanks. Mac OSX 10.7.5 Pro Tools 10.0.0 -------------------- Mac OSX 10.7.5
ProTools 10 M-Audio Profire 2626 Lots of other stuff |
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