Cannot Complete Purchase In Store |
Cannot Complete Purchase In Store |
 Jun 18 2015, 03:33 AM
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#1
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Newbie  Group: Members Posts: 2 Joined: 25-April 14 Member No.: 16,035  |
In the payment part of the store, there is no option to choose how to pay. If I hit continue, it goes to paypal site with an error message. Been trying all day on different browsers and I get the same error.
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Jun 18 2015, 01:23 PM
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#2
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 Staff Group: Team Posts: 628 Joined: 19-June 12 From: Montreal - CA Member No.: 11,576 |
QUOTE (OnBeat @ Jun 18 2015, 04:33 AM)  In the payment part of the store, there is no option to choose how to pay. If I hit continue, it goes to paypal site with an error message. Been trying all day on different browsers and I get the same error. Hello OnBeat, We are having a problem with PayPal where they have decided to do a 'security check' that has blocked some payments from our clients. We have been in touch with PayPal and we should have an answer from them in the next hours. I expect that if you try to complete your order at the end of today, it will go through without a problem. We had a similar case last year and it was resolved in three hours. We apologise for the frustration and delay in getting your products to you quickly. Best Regards, Nick -------------------------------------------- DontCrac[k] Nick Hamilton - Product Manager http://www.dontcrack.com -------------------------------------------- |
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Jun 18 2015, 10:04 PM
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#3
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Newbie Group: Members Posts: 2 Joined: 25-April 14 Member No.: 16,035 |
QUOTE (Nick@DontCrack @ Jun 18 2015, 08:23 AM) Hello OnBeat, We are having a problem with PayPal where they have decided to do a 'security check' that has blocked some payments from our clients. We have been in touch with PayPal and we should have an answer from them in the next hours. I expect that if you try to complete your order at the end of today, it will go through without a problem. We had a similar case last year and it was resolved in three hours. We apologise for the frustration and delay in getting your products to you quickly. Best Regards, Nick -------------------------------------------- DontCrac[k] Nick Hamilton - Product Manager http://www.dontcrack.com -------------------------------------------- I still can't purchase anything from the store, there is nowhere to add credit card info or choose PayPal. Attached is the picture of payment page.
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OnBeat Cannot Complete Purchase In Store Jun 18 2015, 03:33 AM
fresha Having same issue here, just tried shop purchase t... Jun 19 2015, 07:40 AM
Nick QUOTE (fresha @ Jun 19 2015, 08:40 AM) Ha... Jun 19 2015, 01:43 PM mekkanix Same problem here. I had not updated my address in... Jun 19 2015, 08:14 AM Nick QUOTE (mekkanix @ Jun 19 2015, 09:14 AM) ... Jun 19 2015, 01:08 PM |
