Magma Crashes Conistantly, Magma crashes conistantly |
Magma Crashes Conistantly, Magma crashes conistantly |
Jun 17 2017, 09:05 AM
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#1
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Newbie Group: Members Posts: 2 Joined: 17-June 17 Member No.: 23,343 |
Hi,
I just purchased Magma, installed 1.66. It's a great concept, however I have had my machine lock-up close to a dozen times in the first hour of use, on a machine that is as stable as a rock, and hasn't had a single crash in nearly 3 years of running daily with a heavy load. I've beta tested lots of software, and am a tech, so I know my way around. It's no one thing that causes the crashs. It also takes out my ASIO driver, so I have to hard reset the machine. I've uninstalled the product for now. My reason for writing is I know the situation is in flux at the moment, and you guys will be having a look at the state of the software, code etc. I just want to ask that you take a look at magma, please. I would like to be able to use in my productions at some point in the future. Also I am happy to provide proper detailed feedback in the various ways it currently crashes, and I'm sure I can find new ones. I wish you luck in your new endeavors. |
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Feb 27 2018, 12:22 PM
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#2
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Advanced Member Group: Members Posts: 239 Joined: 3-December 15 From: Notinghamshire - UK Member No.: 19,223 |
Hi all,
For any/all technical issues, please contact our support team via our help.nomadfactory.com site. They shall be able to assist where possible to address problems. Please note, our developers are dedicated to fixing all outstanding issues (among developing new products) and are working to port products through our new framework. This indeed may take some time to oversee for a small team and extensive catalogue collection. Best regards, -------------------- Plugivery
Ashley Smith QA | Creative Development | Product Specialist Website For all support queries, please contact us : DontCrack Support Nomad Factory Support Plug and Mix Support ircamLAB Support BBE Plugins Support |
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