 Still In Business? |
 Nov 22 2022, 02:12 AM
Post
#1
|
|
|
Newbie  Group: Members Posts: 5 Joined: 8-November 22 From: Marseilles - US Member No.: 47,239  |
I opened a ticket (November 8th) because I can't authorize software I purchased. Barry got back to me right away (November 9th). What he suggested did not work. I e-mailed him back. Nothing. Opened another ticket a few days ago. Nothing. It's approaching two weeks. Do they always take this long to respond? Or should I contact my CC company to initiate a refund?
|
 |
 
|
 |
Replies
|
Dec 10 2022, 08:31 PM
Post
#2
|
|
|
Newbie Group: Members Posts: 5 Joined: 8-November 22 From: Marseilles - US Member No.: 47,239 |
I received this e-mail from Barry on November 24th:
We have just this week developed a method for those persons who have 32 bit system to be able to authorize their plug-ins. Please find attached a file called 'NomadInfo.command.zip' upzip it and double click this file. It will create a new file on your desktop: NomadFactory_license_info.txt Email this file back to us. We will generate the license files for your products for you. Then we will send a folder containing the licenses back to you with an installer. Still waiting...... |
|
|
|
Posts in this topic
davernoise Still In Business? Nov 22 2022, 02:12 AM
garaudelle QUOTE (davernoise @ Nov 22 2022, 03:12 AM... Nov 25 2022, 10:19 AM
davernoise UPDATE.......
Well, it took some time, but Barry s... Jan 27 2023, 06:39 PM |
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
| Lo-Fi Version | Time is now: 11th March 2026 - 09:24 AM |