Ts2 Crashes On Crossfade Attempt |
Ts2 Crashes On Crossfade Attempt |
May 16 2023, 09:38 AM
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#1
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Member Group: Members Posts: 12 Joined: 20-September 22 Member No.: 46,609 |
Summary:
TS2 crashes on crossfades. Product Version and Format: TS Version 2.2.3 and 96kHz, 24bit *.wav file Description: When I try to crossfade two regions, TS2 crashes unexpectedly with the following error: Faulting application name: TS.exe, version: 2.2.3.0, time stamp: 0x62a1fe53 Faulting module name: TS.exe, version: 2.2.3.0, time stamp: 0x62a1fe53 Exception code: 0xc0000005 Fault offset: 0x0000000000292f9f Faulting process id: 0x0x1FC4 Faulting application start time: 0x0x1D987C92CB707CA Faulting application path: C:\Program Files\Ircam Lab TS\TS.exe Faulting module path: C:\Program Files\Ircam Lab TS\TS.exe Report Id: e3e82312-cefb-4ca4-b763-766ff95c01bf Faulting package full name: Faulting package-relative application ID: Reproducibility: - Always System Information: OS Name: Microsoft Windows 11 Pro Version: 10.0.22621 Build 22621 System Type: x64-based PC Processor: Intel® Core i7-9700F CPU @ 3.00GHz, 3000 Mhz, 8 Core(s), 8 Logical Processor(s) Installed Physical Memory (RAM): 32.0 GB Graphics Card: Nvidia GeForce GTX 1660 (8.0 Gbps) Graphic Drivers Version: 531.79 |
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Jun 8 2023, 04:13 AM
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#2
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Member Group: Members Posts: 12 Joined: 20-September 22 Member No.: 46,609 |
Hi Pierre
Do you have any news on this topic? Today I had some time to reproduce the problem again. To get a clue whats going on during the crash or hang I used the Sysinternals Process Monitor from Microsoft. Reproduction steps: 1. Download and unpack Sysinternals Process Monitor. 2. Start Process Monitor. 3. Press Ctrl-E to stop event capturing. 4. Press Ctrl-X to clear the display. 5. Start TS2. 6. Load Gong_Test_Preset_18-22_Mix.wav I send to you. 7. To capture events generated by TS.exe. In Process Monitor, use the crosshairs (red circles) and drag it or select the TS2 window with it. 8. Press Ctrl-E to start capture events. 9 Press Ctrl-A to set auto scrolling to on. At this point you should see that TS.exe is producing six events every second (CreateFile, QueryBasicInformationFile, CloseFile..., CreateFile, QueryBasicInformationFile, CloseFile...). Even if the sound is not played or TS2 is not used at all. That looks a bit strange. Like an infinite loop or a thread that runs continuously and never finishes. When you double click on a specific event, you can view the event properties like process tree, loaded modules, and the stack. 10. Switch to the TS2 window and split Gong_Test_Preset_18-22_Mix.wav into 5 regions. 11. Set the crossfade length for each region to one third of the region. 12. Move the regions and start cross fading. At this point, TS2 begins to lag or hang. CPU usage stays at around 50%. When it hangs, TS.exe generates millions of ReadFile events every few milliseconds in the process monitor. If you have any question or an advice please let me know. Hope this helps. Heinz |
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