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> Ts2 Crashes On Crossfade Attempt
takemon
post May 16 2023, 09:38 AM
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Summary:
TS2 crashes on crossfades.

Product Version and Format:
TS Version 2.2.3 and 96kHz, 24bit *.wav file

Description:
When I try to crossfade two regions, TS2 crashes unexpectedly with the following error:

Faulting application name: TS.exe, version: 2.2.3.0, time stamp: 0x62a1fe53
Faulting module name: TS.exe, version: 2.2.3.0, time stamp: 0x62a1fe53
Exception code: 0xc0000005
Fault offset: 0x0000000000292f9f
Faulting process id: 0x0x1FC4
Faulting application start time: 0x0x1D987C92CB707CA
Faulting application path: C:\Program Files\Ircam Lab TS\TS.exe
Faulting module path: C:\Program Files\Ircam Lab TS\TS.exe
Report Id: e3e82312-cefb-4ca4-b763-766ff95c01bf
Faulting package full name:
Faulting package-relative application ID:

Reproducibility:
- Always

System Information:
OS Name: Microsoft Windows 11 Pro
Version: 10.0.22621 Build 22621
System Type: x64-based PC
Processor: Intel® Core™ i7-9700F CPU @ 3.00GHz, 3000 Mhz, 8 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM): 32.0 GB
Graphics Card: Nvidia GeForce GTX 1660 (8.0 Gbps)
Graphic Drivers Version: 531.79




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takemon
post Jun 8 2023, 04:13 AM
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Hi Pierre

Do you have any news on this topic?

Today I had some time to reproduce the problem again.

To get a clue whats going on during the crash or hang I used the Sysinternals Process Monitor from Microsoft.

Reproduction steps:

1. Download and unpack Sysinternals Process Monitor.
2. Start Process Monitor.
3. Press Ctrl-E to stop event capturing.
4. Press Ctrl-X to clear the display.
5. Start TS2.
6. Load Gong_Test_Preset_18-22_Mix.wav I send to you.
7. To capture events generated by TS.exe. In Process Monitor, use the crosshairs (red circles) and drag it or select the TS2 window with it.
8. Press Ctrl-E to start capture events.
9 Press Ctrl-A to set auto scrolling to on.

At this point you should see that TS.exe is producing six events every second (CreateFile, QueryBasicInformationFile, CloseFile..., CreateFile, QueryBasicInformationFile, CloseFile...). Even if the sound is not played or TS2 is not used at all. That looks a bit strange. Like an infinite loop or a thread that runs continuously and never finishes. When you double click on a specific event, you can view the event properties like process tree, loaded modules, and the stack.

10. Switch to the TS2 window and split Gong_Test_Preset_18-22_Mix.wav into 5 regions.
11. Set the crossfade length for each region to one third of the region.
12. Move the regions and start cross fading.

At this point, TS2 begins to lag or hang. CPU usage stays at around 50%. When it hangs, TS.exe generates millions of ReadFile events every few milliseconds in the process monitor.

If you have any question or an advice please let me know.

Hope this helps.

Heinz
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Posts in this topic
- takemon   Ts2 Crashes On Crossfade Attempt   May 16 2023, 09:38 AM
- - pierreguillot   Hello, Thank you for the report. I just tried to ...   May 16 2023, 11:25 AM
- - takemon   Many thanks for your quick reply! I'm afr...   May 16 2023, 03:47 PM
|- - pierreguillot   Thank you for these additional details! Does t...   May 16 2023, 04:00 PM
- - takemon   Unfortunately, the problem occurs with every audio...   May 16 2023, 04:30 PM
- - takemon   I tried many things today to find the possible cau...   May 17 2023, 04:53 AM
|- - pierreguillot   Thank you for all this information! We are wor...   May 17 2023, 08:56 AM
- - takemon   Hi Pierre Here you will find the link to the info...   May 17 2023, 10:20 AM
- - pierreguillot   I downloaded the file. Thank you very much!   May 17 2023, 01:16 PM
- - takemon   Thanks for the information. I removed the share to...   May 17 2023, 01:38 PM
- - pierreguillot   Hello, I think I've managed to reproduce the ...   May 25 2023, 10:46 AM
- - takemon   Hi Pierre Thank you for sharing the development ve...   May 25 2023, 11:22 AM
- - takemon   Hi Pierre I'm sorry to inform you that, after...   May 25 2023, 02:11 PM
- - pierreguillot   It is very likely that this must be related to ano...   May 25 2023, 02:39 PM
- - pierreguillot   Hello Heinz, The creation of temporary files is n...   Jun 8 2023, 08:27 AM
- - takemon   Many thanks for your quick reply. I uninstalled v2...   Jun 8 2023, 09:47 AM
- - pierreguillot   Plugivery published a new release 2.2.4 on the pro...   Jun 8 2023, 09:53 AM
- - takemon   Good to know. :-) I downloaded and installed the n...   Jun 8 2023, 10:24 AM
- - pierreguillot   Here is the change log.   Jun 8 2023, 11:10 AM
- - takemon   Hi Pierre Thank you for taking the time to look i...   Jun 8 2023, 12:55 PM


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