Bought Kuassa Amplifikation 360 Bundle Yesterday, Activated Fine, Today It Was Removed From My Kuassa Account Without Explanation Or Refund Options

[agreed]

I paid you guys $35 for a discounted bundle, and the contents of that were delivered quickly and I activated them on Kuassa's web site just fine. I then spent literally hours and hours installing and activating everything because every single one has to be done individually and neither the installers nor the plugins when installed remember anything about the directories you've been using, so each time you have to tell it where to put things to install, and then each time you have to navigate to the directory with licenses and activate them. It was time consuming but I figured, ok, well, it's just how they work.

But then today, they're gone! Gone from my account, and I'm not the only one, others who bought from Don't Crack have had their licenses deleted from their account as well. No notice, no email contact from Kuassa explaining anything, NO REFUND OF THE MONEY WE PAID.

This is unacceptable, please advise.

[rickd]

I have a similar problem. I tried to activate (redeem) the bundle at Kuassa today, and it keeps saying "Wrong serial number".

Please, at least have the decency to notify your customers that there is something wrong, and how/when you intend to solve it.

[Nick]

I have a similar problem. I tried to activate (redeem) the bundle at Kuassa today, and it keeps saying "Wrong serial number".

Please, at least have the decency to notify your customers that there is something wrong, and how/when you intend to solve it.

Hello rickd,

The promo is not available at this time, a mistake was made as the starting should be the 21st, not the first of November.

We got your support ticket and the refund has been sent to you.

Best regards,

Nick