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> Ts2 Crashes At Launch
finnegans
post Jul 27 2021, 04:09 PM
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Hi,
TS 2.0.0 won't launch anymore (Windows 10 / 21H1). I tried to install all previous versions of TS but nothing makes it work. I don't know if it is a project which starts automatically that is causing the issue or not, I don't know how to make a clear start, and I didn't find any troubleshooting file in the IRCAMLAB folder. I even tried to uninstall it using Revo uninstaller but the issue persists.
I think maybe it's related to a windows update because I made an update recently but I'm not sure.

I already created a support ticket but got no answer since 5 days.
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Ashley Smith
post Aug 4 2021, 04:43 PM
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Hi and thank you for your support ticket, this was resolved by the following...

QUOTE
Please delete the preference files of the TS application (TS.settings and TS.audio.settings) that are located in “C:\Users\“username”\AppData\Roaming\IrcamLab\” on Windows. Then, try to restart the application.


Best regards,


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Ashley Smith
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