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> Virtual Instrument Jura, problem no receive email
julien3132
post Nov 8 2024, 06:10 PM
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Hello,
I have registered my virtual instrument on my email @laposte.net and when I resend my licence, I don't receive the email (and I don't receive the validate plgivery email too)
I decided to create another account with @gmail.com and it worked !!

But now the problem is my license is on @laposte.net sad.gif

How can I do ?
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Nick
post Nov 9 2024, 05:45 AM
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Hello Julien,

We have reset the Jura license for you, there should be no problem to authorize your software now.
See the reply to your support ticket you sent to Barry.
Have a great Saturday.

Best regards,

Nick
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