P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins Options

[Pentacheese]

Hi, i purchase the VIP Bundle (very amaizing plugins , but greedy for RAM ) and find something:

1- PC
2- Windows 7 Home Prenium
3- FL Studio 11
4- Realtek High Definition Audio (Internal)
5- No
6- There is one knob from the plugin "PM-Multi-Tap Delay", the big one called "Speed", which reset to the default value 800ms when i relaod my project.

Have a good day!

This post has been edited by Pentacheese: Sep 24 2014, 12:47 AM

[Nick]

Hi, i purchase the VIP Bundle (very amaizing plugins , but greedy for RAM ) and find something:

1- PC
2- Windows 7 Home Prenium
3- FL Studio 11
4- Realtek High Definition Audio (Internal)
5- No
6- There is one knob from the plugin "PM-Multi-Tap Delay", the big one called "Speed", which reset to the default value 800ms when i relaod my project.

Have a good day!

Hello Pentacheese,

The PM-Multi-Tap Delay should save the settings that was part of your session. The fact you say that it go back to 800ms meaning it is 'synced to the session's tempo. Maybe the relaunch of FL Studio 11 resets the PM-Multi-Tap Delay?

More likely is the fact that the FL Studio 11 does not see the 'users setting' that should be saved with the session.

One question, does the top left corner show the version number like 3.2? If it says demo then the install failed and the VIP Bundle is still in 'demo' mode and should be installed again.

Best Regards,

Nick

[Pentacheese]

Hello Pentacheese,

One question, does the top left corner show the version number like 3.2? If it says demo then the install failed and the VIP Bundle is still in 'demo' mode and should be installed again.

Best Regards,

Nick

Hi Nick,

I get the version 3.2.0 at the top left corner.
Only one knob from the plugin wasn't saved, all others were (color, repeat, etc...).

Have a good day!

This post has been edited by Pentacheese: Sep 24 2014, 04:08 PM

[Nick]

Hi Nick,

I get the version 3.2.0 at the top left corner.
Only one knob from the plugin wasn't saved, all others were (color, repeat, etc...).

Have a good day!

Hello Pentacheese,

Which knob is not being saved?

Best Regards,

Nick

[Pentacheese]

Hello Pentacheese,

Which knob is not being saved?

Best Regards,

Nick

Hi Nick,

It's the "speed" knob, at center.

Thanks !

[PeeTee11]

I purchased the VIP bundle, and am having issues with a couple of things.

Ambiosoniq sometimes has distortion (crackling) and other times doesn't seem to pass signal. In the second scenario, sometimes it will show input signal in the input meter, but won't show output signal, sometimes neither meter is showing signal. I have to close PT11 and reboot my machine to solve it. This can happen upon opening a session, or sometimes the session will be fine and in the middle of working, I will hit play and it happens. Neither of these bugs have happened when using RTAS version in PT10.

The other issue I've had is PT11 crashing when using any amp modeling plugin to record. Everything works fine until I finish recording and disarm the track that has the plug inserted, at which time there is a loud, shrill tone and PT11 crashes. Haven't tried this in PT10.

Win7 pro 64
PT11.1.2
Digidesign 003
I7 4930k
32g RAM
ASUS Sabertooth X79
3x SSDs
ASUS GTX 760

This post has been edited by PeeTee11: Oct 2 2014, 06:21 AM

[Nick]

I purchased the VIP bundle, and am having issues with a couple of things.

Ambiosoniq sometimes has distortion (crackling) and other times doesn't seem to pass signal. In the second scenario, sometimes it will show input signal in the input meter, but won't show output signal, sometimes neither meter is showing signal. I have to close PT11 and reboot my machine to solve it. This can happen upon opening a session, or sometimes the session will be fine and in the middle of working, I will hit play and it happens. Neither of these bugs have happened when using RTAS version in PT10.

The other issue I've had is PT11 crashing when using any amp modeling plugin to record. Everything works fine until I finish recording and disarm the track that has the plug inserted, at which time there is a loud, shrill tone and PT11 crashes. Haven't tried this in PT10.

Win7 pro 64
PT11.1.2
Digidesign 003
I7 4930k
32g RAM
ASUS Sabertooth X79
3x SSDs
ASUS GTX 760

Hello PeeTee11,

Could you send me a support ticket at this link:

http://support.dontcrack.com/

Just copy and paste the message that you sent above with an email where I can reach you.

The reason for me asking for this I have PT 11 test that we can do that solved some problems that some other people had and need to do from inside the 'ticket' system.

Best Regards,

Nick

[bleeper4]

Hi,

MultiTap can't seem to recall my delay settings. It will recall all other settings (like timing and pan), just not the big knob. I am using synced mode, but regardless of which mode I'm using, it resets to 3 o'clock every time I close and re-open my DAW.

Using PC, Windows 8.1, Reaper 4.75 (64-bit), using internal audio interface, no VST wrappers.

Thanks!

[Horse Antler Ran...]

Dear friends,

If you encounter systematic bugs or any other kind of problems using our DC V.I.P. Series plug-ins, please report them here !

Please visit our Tech Support Pages before you do so.

In order to fix bugs, we need to reproduce them in the exact same environment as yours. We therefore ask that you bring as many technical details as possible concerning your computer, DAW and overall studio environment :

1- Platform (Mac or PC)
2- Exact computer OS version
3- DAW sequencer with exact version
4- Which audio interface are you using (internal sound card or external audio interface)
5- Are you using third party software such as VST rappers ?
6- Anything else that can help our team reproduce the problems you encounter.

Thanks in advance for your time helping us improve our products.

Kind Regards - peter

[SolarAxix]

I'm trying to install PlugAndMix_VIP1_win32_VST_v3.2.0.zip (SetupVST32.exe), and Norton AV is telling me that it has a low reputation score and deletes the file before I can run it (Here's the link with the reason for the file being flag: http://www.symantec.com/security_response/...-051308-1854-99)

Any confirmation that it isn't a issue and I can tell Norton AV to skip the check on that file would be much appreciated.

Thanks!

This post has been edited by SolarAxix: Jan 25 2015, 09:22 PM

[Nick]

I'm trying to install PlugAndMix_VIP1_win32_VST_v3.2.0.zip (SetupVST32.exe), and Norton AV is telling me that it has a low reputation score and deletes the file before I can run it (Here's the link with the reason for the file being flag: http://www.symantec.com/security_response/...-051308-1854-99)

Any confirmation that it isn't a issue and I can tell Norton AV to skip the check on that file would be much appreciated.

Thanks!

Hello SolarAxix,

There is no problem. You can tell Norton to skip the check and go ahead with your install.

Norton is just being a bit too sensitive in this case, there is nothing to worry about.

Best Regards,

Nick

[SolarAxix]

Thanks Nick!

I'll go ahead and tell Norton AV to skip it and install the plugins.

[Nick]

Thanks Nick!

I'll go ahead and tell Norton AV to skip it and install the plugins.

Hello SolarAxix,

That should do the trick and let you install.

Enjoy the plug-ins.

Best Regards,

Nick

[dmsprojects]

I'm having an issue in Pro Tools 11 with these plug ins. When I open a template with say the eq and compressor on most channels the cpu goes insanely high and my fans run at full speed. This is with no audio or anything just the tracks with the plug ins inserted. Pro tools doesn't read the high CPU in its own meters it but the activity monitor does. I tested the same thing with different brands of plug ins all on the various tracks and the only time i got the CPU overload was with the plug and mix plug ins. Any ideas or fixes on the way?

This post has been edited by dmsprojects: Mar 6 2015, 07:49 PM

[Carl Kolchak]

Hi,

I've noticed that there is a serious problem when version 3.2 AAX 64bit Plug and Mix plug-ins are used with the Digidesign / Avid Command 8 control surface.

Using the endless encoders, any control turned fully clockwise will disappear from the GUI, and exhibit values higher than 100%.

Likewise, rotating the encoders so that a control is turned fully anti-clockwise, will again cause the control to vanish from the GUI, but in the case of a "Mix" control will also either produce a loud digital buzzing noise, or cause Pro Tools to crash almost immediately.



I haven't had the time (or the inclination) to try this with the entire range of plug-ins comprising the VIP bundle, but it occurred with every one of them that I tested (Analoguer / Echoflex / Digital Reverb, among others).


To be clear, even if the Command 8 is being used, or has the plug-in focused, it is still possible to use the mouse to grab the GUI controls without causing any issue - it's only when a rotary encoder goes beyond the point which the plug-in deems to be maximum / minimum.



I tried further tests, using the RTAS version of the VIP bundle in Pro Tools 10, and everything worked correctly - although not only is that an entirely different plug-in format, operating in a 32bit environment, it was also a different version of the plug-ins (3.0.2 if I recall), so I'm not sure what, if anything, that proved.




Is this an issue with other Digidesign / Avid / Eucon control surfaces?

Is it an issue with Pro Tools 11?

Is it a known bug, that is due to be fixed?



Many thanks.




1. PC

2. Windows 7 (Home Premium) service pack 1

3. Pro Tools 11.3.1 (with Plug & Mix VIP version 3.2.0)

4. External audio interface

5. No 3rd party software in use

6. Command 8 control surface in use