P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins Options

[DCsupport]

Thanks again Vic, we'll definitely try such sequences...

We'll keep you posted.

Cheers - Peter

[DCsupport]

Dear DC Users,

We have been able to reproduce some bugs/issues you reported, here's the list:

1- Fixed : GUI controls stop working after one or two minutes.
2- Fixed : Input/Output issue when using a DC-Plug-in with FL Studio (Windows).
3- Fixed : DC-Dimension 3D RTAS on Windows is not showing up in the plug-ins list.
4- Optional : Update knobs design to make them more readable.

We will release an update (v1.0.1) in the next hours/day that fixes all problems you have reported.

Thank You
--
The DC Support team

[vic_france]

Great! looking forward to it.

[Wurst Werner]

Hello,

I downloaded the demo version of the VIP bundle and it runs fine with Cubase5. But I'm also a user of the www.softwareaudioconsole.com (SAC) and SAWstudio, which are installed on the same computer. Everytime I insert one of the VIP plugins, a error message occurs-->

SAWstudio:



SAC:



Any ideas?
I tried it on two different computers (win7 64bit and XP pro 32bit). The VIP bundle works fine with Cubase but not with SAW&SAC.

Greetings from Germany:-)
Christian

This post has been edited by Wurst Werner: Sep 20 2011, 09:47 AM

[DCsupport]

Hello,

I downloaded the demo version of the VIP bundle and it runs fine with Cubase5. But I'm also a user of the www.softwareaudioconsole.com (SAC) and SAWstudio, which are installed on the same computer. Everytime I insert one of the VIP plugins, a error message occurs-->

SAWstudio:



SAC:



Any ideas?
I tried it on two different computers (win7 64bit and XP pro 32bit). The VIP bundle works fine with Cubase but not with SAW&SAC.

Greetings from Germany:-)
Christian

Hello Christian,

First, thank you for reporting this problem to us.

Actually, we never heard about SAC & SAWstudio before, so we are going to download and install the software for test in our machines, it may take some time before we can come with a solution, as soon as we know more, we will let you know.

Please check this tread frequently for bug fixes and upgrades.

Thank you for your patience,
--
Jonathan
DC Tech Support Team

This post has been edited by DCsupport: Sep 20 2011, 03:39 PM

[Wurst Werner]

Thanks Jonathan, for your quick reply.
The VIP Bundle would be awesome for the use with SAC, since all of your plugins (except the limiter) run with zero latency.
I will purchase immediately, if the problem can be fixed.

All the best
Christian

[DCsupport]

Thanks Jonathan, for your quick reply.
The VIP Bundle would be awesome for the use with SAC, since all of your plugins (except the limiter) run with zero latency.
I will purchase immediately, if the problem can be fixed.

All the best
Christian

Hello Christian,

I've just tested upcoming v1.0.1 with SAC and SAWStudio, all the plug-ins are working correctly, v1.0.0 has a bug in the input/output configuration that was causing problem with FL Studio on Windows, we fixed the problem for FL Studio, SAC and SAWStudio used to crash cause the same issue, so the fixed version v1.0.1 is working like a charm with your favorite DAWs.

We are building the installers at the moment I'm writing this text, new v1.0.1 should be available for download in the next hours.

Once again, thank you for sending your feedback to us, we appreciate your help in making our software better.

Regards,

Jonathan.
DC Tech-Support

[Wurst Werner]

Wow - you guys rock!
I will check V1.0.1, as soon as it is available.

Thank you
Christian

[DontCrack]

There it is

http://forums.dontcrack.com/index.php?showtopic=8132

Enjoy !

[vic_france]

There it is

http://forums.dontcrack.com/index.php?showtopic=8132

Enjoy !

Shall I send you an email with my home address, so that you'll know where to lay the red carpet?.. 'cos I'm now a V.I.P.!

Very happy customer

[vic_france]

Slight problem here, though..
(Cubase 6, Mac)
GUI>Disk>"Save as" and "Save Current Preset" don't seem to be doing anything (could this be user error, or an installation error?.. I have moved the individual plugins into my preferred VST sub-folders; e.g. "Modulation", "Compression" etc.)
Fortunately, I can save the preset to Cubase's own MediaBay, as a vstpreset.

My User presets folders are there (Library/Application Support/Dont Crack/Plug-in Settings/[folders for each plug-in.. each with a "00-User Presets" folder and a "01-Factory Presets" folder. The factory presets load o.k., and if I copy a factory preset into the User Preset folder, it loads o.k. from there too, so the problem seems to be just when saving]

This post has been edited by vic_france: Sep 22 2011, 04:49 PM

[vic_france]

Apologies.. it is in fact working o.k.
But..
(it eventually became obvious when I tried the same thing in Digital Performer)..
I had my plugin GUI set to "Always On Top", and when I clicked on "Save New Preset as", the small window where you enter the new preset name, was completely hidden underneath (and of course, the first time, I didn't even know there was even supposed to be a window to go look for! .. I think I was expecting the standard Mac File Selector to open ).

This post has been edited by vic_france: Sep 22 2011, 05:01 PM

[DontCrack]

Shall I send you an email with my home address, so that you'll know where to lay the red carpet?.. 'cos I'm now a V.I.P.!

Very happy customer

Hey Vic, good to hear all is well ! You sure are a V.I.P. and here's your red carpet.

Thanks for your great support and business.

EDIT : Oups I missed the issues above... At the end, are things Ok or still some issues ?

All the best - Peter

[vic_france]

Hey Vic, good to hear all is well ! You sure are a V.I.P. and here's your red carpet.

Thanks for your great support and business.

EDIT : Oups I missed the issues above... At the end, are things Ok or still some issues ?

All the best - Peter

Just missing the line of top models lining the staircase, but otherwise, much appreciated! .

Seriously, though, all is fine as regards saving presets. Unless there is some way of making it so that the small "save preset" window is never completely hidden (can it be made Always on Top"?) ?

But, be warned.. there will be a few feature requests with which to hound you

[JJ Morning]

I purchased the complete DontCrack VIP bundle yesterday.

I downloaded the software, installed it and authorized it. Everything completed successfully. Yet, whenever I load any instance of any plugin, the plugin says it is running in demo mode.

I followed the authorization instructions carefully and redid the installation and authorization process several times. Nothing helps. I cannot get the plugins to operate except in demo mode.

I am using the 64-bit version of the VIP plugins in Reaper 64-bit under Windows 7 64-bit.

I also tried installing and authorizing the 32-bit plugins and then loading them in Chainer. No luck -- same problem!

I contacted support and they asked me to send the authorization file, which I did (haven't heard back from them after that). They suggested that I make some changes to the Windows 7 admin permissions, which I did, as well.

The plugins all still open in demo mode.

I would like to be able to use these plugins over the weekend, if possible. Does anyone have any ideas as to why the plugins might open only in demo mode? Every time that I run the authorization, I get a message saying that the authorization was successful, but the plugins can't seem to respond correctly.

Any ideas? Thanks!