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nicolamontagne
Bonjour
problème pour installer Pace license Service.
GRM tools est bien sur ma clé Ilok, les GRM tools s'installent correctemement mais implossible d'installer le tout.
Réinstallation, mise à jour de XP (sp3), IE8, bref, je suis bloqué.
Si qqu'un peut m'aider
Merci d'avance
Nicolas
grmtools
hi,

some people had the same pace problem with ProTools 9 could you as follow

"Error 1920.ServicePACE License Services (PaceLicenseDServices) failed to start. Verify that you have sufficient privileges to start system services." Occurs during PACE Driver Setup preventing installation of TPKD driver and iLok support or when launching Pro Tools.

In one case, uninstalling the anti-virus software BitDefender allowed the Pro Tools and iLok License Support software to install and function properly.

or

f DEP (Data Execution Prevention) setting is modified you can encounter errors such as Pro Tools not responding when trying to launch, or Microsoft Register Server Stopped Working or PACERegister returned an Error when Installing or Uninstalling Pro Tools.

Why can't I uninstall or install Pro Tools without getting errors regarding Pace or Microsoft Register Server?


Turn DEP back on, restart and then you can properly complete the Pro Tools install or uninstallation without registry errors.



Re-Enabling DEP

Open the Start menu and right-click on Computer.

Choose Properties.

On the left side of the screen, click on Advanced System Settings.

Under Performance, click on Settings.

Click on the tab for 'Data Execution Prevention'.

Choose the option 'Turn on DEP for Essential Windows programs and services'

Restart your computer.

If you're still having trouble installing Pro Tools due to Register or Pace errors and you've re-enabled DEP to its top default setting:

Remove all PACE and Pro Tools entries from your Control Panel's Programs & Features, run the Pro Tools uninstaller from your DVD or download and then restart before reinstalling Pro Tools.
grmtools
QUOTE (nicolamontagne @ Apr 1 2011, 07:42 PM) *
Bonjour
problème pour installer Pace license Service.
GRM tools est bien sur ma clé Ilok, les GRM tools s'installent correctemement mais implossible d'installer le tout.
Réinstallation, mise à jour de XP (sp3), IE8, bref, je suis bloqué.
Si qqu'un peut m'aider
Merci d'avance
Nicolas


Bonjour,

On a rencontré aussi des problèmes entre BitDefender et iLok. Si c'est votre antivirus, essayez de le désinstaller (et pas seulement le désactiver) complètement avant d'installer les drivers iLok.

http://avid.custkb.com/avid/app/selfservic...&NewLang=en

GRM Tools support
oivindi
QUOTE (grmtools @ Apr 4 2011, 03:26 PM) *
Bonjour,

On a rencontré aussi des problèmes entre BitDefender et iLok. Si c'est votre antivirus, essayez de le désinstaller (et pas seulement le désactiver) complètement avant d'installer les drivers iLok.

http://avid.custkb.com/avid/app/selfservic...&NewLang=en

GRM Tools support


Could you *please* also include an english translation when answering support questions, even if the original request was in French?

This could be a problem relevant to more, none-French speaking users, and if you just answer in French it means the question will, probably, be asked again ...
grmtools
QUOTE (oivindi @ Apr 5 2011, 12:00 PM) *
Could you *please* also include an english translation when answering support questions, even if the original request was in French?

This could be a problem relevant to more, none-French speaking users, and if you just answer in French it means the question will, probably, be asked again ...


Hi,

There is a conflict when installing drivers ilok with Bitdefender. You must uninstall it before installing Ilok drivers . This problem happened to other Pro Tools users

QUOTE
...After your message, I removed BitDefender and installed the iLok driver and the rest without a hiccup!

The key was to uninstall it, not just disable. Again, thank you and to everyone else that tried to helped!
http://duc.avid.com/showthread.php?t=287190&page=4

I followed the proposed procedure removing BitDefender and successfully installed the proper iLok driver, MBox2 mini driver and PT9 without a hiccup! BD was blocking iLok's driver installation, not allowing it to start certain services during installation, even though the antivirus & firewall was disabled. The key was to uninstall BD, not just disable.

"This is an issue between iLok and BitDefender, and has nothing to do with PT9 or W7. "

http://airusersblog.squarespace.com/home-p...-not-relax.html


Regards

GRM Tools support
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