QUOTE (svaughan1 @ Sep 24 2011, 04:20 AM)
I am running ProTools 8.0.3 on a MusicXPC Shuttle. The operating system is Windows XP.
The Audio Interface is Digi002 rack. I am also using a Command 8 controller.
Also installed is an FXpansion VST to RTAS Adapter V2.11
I have downloaded the VIP bundle installer. I ran the installer choosing five plugins that I wanted to try.
Upon opening Protools for the first time after installing I received a message saying that the plugins needed authorization and could not be installed. I shut down ProTools and then restarted the computer, thinking that, as with much software, maybe it required a restart.
When I opened ProTools again there was no message - And no sign of the plugins!
Can you help me here? I am really interested in trying these plugins!
Steve
Hello Steve,
Please try this : (text from Digidesign DUC forum)
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TRASHING PREFS
These steps can be useful when receiving random 'assertion' or 'neoaccess' errors (especially when recording or saving) or other problems when launching Pro Tools.
Delete DAE and Pro Tools preference files
1. Start Menu > My Computer > Local Disk(C:) or correct hard drive (click "show the contents of this drive" if the files aren't displayed) > Program Files > Common Files > Digidesign > DAE > Right-click on the DAE Prefs folder and delete.
2. Start Menu > My Computer > Local Disk(C:) > Documents and Settings > "Your user folder" > Application Data > Right-click on the Digidesign folder and delete. (If the Application Data folder is not showing: Tools Menu > Folder Options > View Tab > Select "Show Hidden Files and Folders" > Click Apply and OK.)
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Please let me know if it is working,
Thank You.
Jonathan
DC Tech Support