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I try to buy Xpand freebie but at checkout the transaction does not work with Paypal.

There is an error message that says to try later.

And the problem continues
Simon J
Can confirm. THe error message really is that unhelpful. Something like "Things don't appear to be working properly; please try again later." It's an error from PayPal, but that's all I know. I literally just want to send you guys $3.50. Why is this so hard😩

I'm worried that by the time this gets resolved the freebie coupon won't be valid anymore, as I don't know if there's a time limit.
I made the same transaction without using the promotion code and it works. I have not completed this transaction because I want to benefit from the promotion code.

The problem is not paypal and I opened a ticket.
Hi all,

Please go to this page and redeem the following voucher coupon at check-out :


You shouldn't land on the PayPal page as check-out will be at $0

Thanks - Eric

I followed the instructions and I have the same problem.

I think you are right when you say that Paypal does not accept a balance to 0 with only an amount of taxs.

The problem is the same for everyone?

Do you have an idea?

Thank you for your help

I redeemed my coupon, but I can't find anywhere to download the product! No download button anywhere...
Simon J
Still the same problem. (I'm in Canada, if it helps?)

Coupon Redemption
The coupon has been successfully applied for $69.99
Products Ordered(Edit)
1 x
Xpand 2 Freebie
- Platform: PC - VST
Discount Coupons:XpandFreebie:
Simon, Change your country wink.gif
Ashley Smith
Hi all,

if anyone is still having any issues with orders, please kindly reach out to us via, and our staff will be on hand to assist.

Best regards,
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