P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins Options

[DontCrack]

Dear friends,

If you encounter systematic bugs or any other kind of problems using our DC V.I.P. Series plug-ins, please report them here !

Please visit our Tech Support Pages before you do so.

In order to fix bugs, we need to reproduce them in the exact same environment as yours. We therefore ask that you bring as many technical details as possible concerning your computer, DAW and overall studio environment :

1- Platform (Mac or PC)
2- Exact computer OS version
3- DAW sequencer with exact version
4- Which audio interface are you using (internal sound card or external audio interface)
5- Are you using third party software such as VST rappers ?
6- Anything else that can help our team reproduce the problems you encounter.

Thanks in advance for your time helping us improve our products.

Kind Regards - peter

[sopor79]

Hello,

yesterday I bougth DC Brightness after trying the demo. But when i want to authorize the Plugin I get an error-message! "Cannot launch the software activator- re-install ....." I tried many times and many ways..but the plugin only works in demo-mode! I also tried to activate the plugin directly with the software activator (from the original folder- there i got the message that the authorization was successful....but it also dont work, i reinstalled all components of the software and so on...but nothing works...)

Greetings

Uli

ps i also sent an email yeserday to the support- no answer till now. ;(

This post has been edited by sopor79: Sep 27 2011, 12:31 PM

[DontCrack]

Hello,

yesterday I bougth DC Brightness after trying the demo. But when i want to authorize the Plugin I get an error-message! "Cannot launch the software activator- re-install ....." I tried many times and many ways..but the plugin only works in demo-mode! I also tried to activate the plugin directly with the software activator (from the original folder- there i got the message that the authorization was successful....but it also dont work, i reinstalled all components of the software and so on...but nothing works...)

Greetings

Uli

ps i also sent an email yeserday to the support- no answer till now. ;(

Hi Uli,

As sent by mail, our tech team is on the case. We'll get back ASAP.

Thanks for your patience.

Kind Regards - Peter