P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins |
P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins |
Sep 18 2011, 10:55 AM
Post
#1
|
|
DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
Dear friends,
If you encounter systematic bugs or any other kind of problems using our DC V.I.P. Series plug-ins, please report them here ! Please visit our Tech Support Pages before you do so. In order to fix bugs, we need to reproduce them in the exact same environment as yours. We therefore ask that you bring as many technical details as possible concerning your computer, DAW and overall studio environment : 1- Platform (Mac or PC) 2- Exact computer OS version 3- DAW sequencer with exact version 4- Which audio interface are you using (internal sound card or external audio interface) 5- Are you using third party software such as VST rappers ? 6- Anything else that can help our team reproduce the problems you encounter. Thanks in advance for your time helping us improve our products. Kind Regards - peter -------------------- Eric Nolot
CEO / President www.DontCrack.com |
|
|
Sep 30 2011, 12:53 PM
Post
#2
|
|
Member Group: Members Posts: 21 Joined: 19-September 11 Member No.: 10,199 |
Hi DC,
first thanks for the two new plugins. Sounds good. Here, as AU plugins, all Factory presets in v. 1.1.0 are lost. (All plugins) Only User Presets are shown in the plugins. But all Factory Presets are stored under HD/Library/ Application Support/Don't Crack. I think that's a bug, or not? (i7 iMac, OSX 10.6.7, Logic 9.1.5) Cheers Morpheus This post has been edited by Morpheus: Sep 30 2011, 01:10 PM |
|
|
Sep 30 2011, 01:14 PM
Post
#3
|
|
Advanced Member Group: Members Posts: 37 Joined: 18-September 11 From: Paris Member No.: 10,194 |
Hi DC, first thanks for the two new plugins. Sounds good. Here, as AU plugins, all Factory presets in v. 1.1.0 are lost. (All plugins) Only User Presets are shown. I think that's a bug, or not? (i7 iMac, OSX 10.6.7, Logic 9.1.5) Cheers Morpeus Hi, I was just about to post something similar (so I will anyways ).. But I think I have found the cause.. there is an inconsistency (at least on Mac) in the filepaths for the presets between the VST installer and the installers for AU and RTAS... (using just DC-Brightness as an example) AU and RTAS installers create the following filepath.. /Library/Application Support/Dont Crack/DC-Brightness (then the two subfolders for Factory and User Presets) But the Vst Installer creates the following.. /Library/Application Support/Dont Crack/Plug-In Settings/DC-Brightness/(etc) If I remember correctly, the latter was the filepath used exclusively for all plugin formats in v1.0.1. So now, if running all three installers, we end up with all the individual plugin presets folder twice.. once directly inside Application Support/Dont Crack, and then again inside a further subfolder, "Plug-In Settings". I have only tried saving VST presets , so far, and they do indeed still get saved inside the "Plug-Ins Settings" subfolder (and I can load them, and Factory presets too.. no problem).. but the current conflict could be the reason why certain presets are not showing in AU and RTAS versions? -------------------- Mac Pro Quad-Core 2.66 GHz | 16GB RAM | MOTU PCI-424/2408mk3|MOTU Midi Timepiece AV | Mac OS X 10.9.5 | Cubase 8.0.10| Cubase 7.5.40| DP 8.0.7| Logic Pro X 10.1.1| ProTools 11.3.1| Ableton Live 9.1.7 | Reaper 477
|
|
|
Sep 30 2011, 10:28 PM
Post
#4
|
|
Newbie Group: Members Posts: 1 Joined: 30-September 11 Member No.: 10,244 |
Hi, I was just about to post something similar (so I will anyways ).. But I think I have found the cause.. there is an inconsistency (at least on Mac) in the filepaths for the presets between the VST installer and the installers for AU and RTAS... (using just DC-Brightness as an example) AU and RTAS installers create the following filepath.. /Library/Application Support/Dont Crack/DC-Brightness (then the two subfolders for Factory and User Presets) But the Vst Installer creates the following.. /Library/Application Support/Dont Crack/Plug-In Settings/DC-Brightness/(etc) If I remember correctly, the latter was the filepath used exclusively for all plugin formats in v1.0.1. So now, if running all three installers, we end up with all the individual plugin presets folder twice.. once directly inside Application Support/Dont Crack, and then again inside a further subfolder, "Plug-In Settings". I have only tried saving VST presets , so far, and they do indeed still get saved inside the "Plug-Ins Settings" subfolder (and I can load them, and Factory presets too.. no problem).. but the current conflict could be the reason why certain presets are not showing in AU and RTAS versions? So, would a DC support person please let me know asap if this is the case as I am downloading the new installer for v1.1.0 but I don't want to install if a new updater will be issued soon that will correct this problem. Thank you! |
|
|