P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins |
P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins |
Sep 18 2011, 10:55 AM
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DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
Dear friends,
If you encounter systematic bugs or any other kind of problems using our DC V.I.P. Series plug-ins, please report them here ! Please visit our Tech Support Pages before you do so. In order to fix bugs, we need to reproduce them in the exact same environment as yours. We therefore ask that you bring as many technical details as possible concerning your computer, DAW and overall studio environment : 1- Platform (Mac or PC) 2- Exact computer OS version 3- DAW sequencer with exact version 4- Which audio interface are you using (internal sound card or external audio interface) 5- Are you using third party software such as VST rappers ? 6- Anything else that can help our team reproduce the problems you encounter. Thanks in advance for your time helping us improve our products. Kind Regards - peter -------------------- Eric Nolot
CEO / President www.DontCrack.com |
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Oct 1 2011, 08:31 AM
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DontCrack Staff Group: Team Posts: 563 Joined: 26-May 05 Member No.: 67 |
Hi Guys,
Thanks for reporting these. We were able to reproduce the preset folder problem on Mac... We also fixed the issues on XP where audio wasn't processed in demo mode under certain circumstances... The EchoFlex folder is also an issue that will be fixed. We have a new version 1.1.1 that should be available in the next hours and will fix all of these. We apologies for the trouble but these were very tricky issues that our beta guys didn't notice at first. I will post as the new version is available online. Thanks - Peter -------------------- Eric Nolot
CEO / President www.DontCrack.com |
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