Order #104238: Main Product Not Yet Delivered |
Order #104238: Main Product Not Yet Delivered |
Feb 11 2017, 04:06 PM
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Newbie Group: Members Posts: 1 Joined: 21-November 10 Member No.: 7,330 |
Dear Support Team,
yesterday evening, I ordered the Blue Cat Audio Crafters Pack together with four other (much cheaper) products (in order to receive the 20% discount on the whole order), but it seems that something has gone wrong. Instead of receiving an email with license and download information, I received only an "Order Processed: #" email, which I checked out shortly after ordering. The license and download information for the four cheaper products that I ordered are displayed in my account under "My Serials History", but for the Blue Cat Audio Crafters Pack it is only noted: "Your order is actually being processed. You will receive an email confirmation in a few minutes. If a problem occurred, we will contact you very shortly." However, so far there has not been any email coming with further information on this issue. The order number is #104238. Thank you very much in advance for your help, with best regards, Guenter |
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