P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins Options

[DCsupport]

I contacted support and they asked me to send the authorization file, which I did (haven't heard back from them after that). They suggested that I make some changes to the Windows 7 admin permissions, which I did, as well.

Sorry but we didn't received your email ??

Thank You
--
Jonathan,
DC Tech Support

[JJ Morning]

Sorry but we didn't received your email ??

Thank You
--
Jonathan,
DC Tech Support

Hi Jonathan,

I replied to both of your emails as soon as I received them. I just resent them, again. Do you not receive or check the email address that you send from? Is there a different email address I should be using? Let me know.

Thanks! :-)

[JJ Morning]

Hello,

Looks like an Administrator Permissions problem, please follow the steps below:

1- On your desktop, double-click '', select your boot drive (C:), right-click on the drive and open 'Properties' on the displayed menu..
2- When the Properties window appears, on the tabs, select 'Security'.
3- On the 'Group or User Names' list, select 'Administrator' and click the 'Edit' button..
4- On the list, click the check-box to allow permission for 'Full Control', click 'Apply' and close all windows..

You'll have to re-authorize your computer using the serial you received, then it should work.

Please let me know,

Thank You.
--
Jonathan
DC Tech Support

Hi Jonathan,

Can you please tell me, specifically, which files need permission changes? My DAW uses three disk drives, each of which are 2 terabytes (including the C: drive). It is not practical for me to change permissions on all files as I have nearly 2 million of them (LOTS of sample files for Kontakt, for example).

I have changed the permissions for the VIP authorization file, Reaper, etc.

Again, it would help me if you could tell me, specifically, what files your code needs permissions set.

Thanks!

[DCsupport]

Hi Jonathan,

Can you please tell me, specifically, which files need permission changes? My DAW uses three disk drives, each of which are 2 terabytes (including the C: drive). It is not practical for me to change permissions on all files as I have nearly 2 million of them (LOTS of sample files for Kontakt, for example).

I have changed the permissions for the VIP authorization file, Reaper, etc.

Again, it would help me if you could tell me, specifically, what files your code needs permissions set.

Thanks!

Hello JJ,

We install the authorization files in the C: drive into a Dont Crack folder that the installer is creating, the plug-ins are looking at these folders to load presets and authorization files.

- Windows XP: "C:\Documents and Settings\Your Account Name\My Documents\Dont Crack"
- Windows 7 & Vista: "C:\Users\Your Account Name\My Documents\Dont Crack"

In fact, inside the Dont Crack folder, you must see two folders
1) Licensing (this folder includes the authorization files).
2) Plug-In Settings (this folder includes all presets folders & files).

Please let me know,

Thank You.
--
Jonathan
DC Tech Support

[JJ Morning]

Hello JJ,

We install the authorization files in the C: drive into a Dont Crack folder that the installer is creating, the plug-ins are looking at these folders to load presets and authorization files.

- Windows XP: "C:\Documents and Settings\Your Account Name\My Documents\Dont Crack"
- Windows 7 & Vista: "C:\Users\Your Account Name\My Documents\Dont Crack"

In fact, inside the Dont Crack folder, you must see two folders
1) Licensing (this folder includes the authorization files).
2) Plug-In Settings (this folder includes all presets folders & files).

Please let me know,

Thank You.
--
Jonathan
DC Tech Support

Hi Jonathan,

Yes, the "Dont Crack" folder is there (under My Documents, Windows 7, 64-bit). It has two subfolders: "Licensing" and "Plug-n Settings". The Licensing folder contains a file called "VIP1.dc", which I emailed to you, as requested (twice).

Permissions are set on all those folders and files.

Anything else I need to do?

Thanks!

[lobsterinn]

This isn't exactly a bug, per se...but something that would be nice to have fixed in a future update.

Vintage Compressor makes everything louder, processed or not. I need to attenuate the gain after the plug in to compensate. This may be the case on some other plugs too, but this is the one I have used the most and been annoyed by.

Thanks.

[DCsupport]

This isn't exactly a bug, per se...but something that would be nice to have fixed in a future update.

Vintage Compressor makes everything louder, processed or not. I need to attenuate the gain after the plug in to compensate. This may be the case on some other plugs too, but this is the one I have used the most and been annoyed by.

Thanks.

Hello,

No, this is not a bug but the way the algorithm has been coded, actually, the plugin is NOT transparent but adds his own color, that's how some old vintage hardware compressors are, we do not add gain to the plug-in output, the algorithm react like that.

Of course you can say, change the internal output gain to be set to 0 dB, yes we can but it's not the idea, the idea is to have this plugin to react like his big brother, the hardware.

If too much gain, just reduce the global gain using the OUT control.

Hope this helps ?.

Thank You.
--
Jonathan
DC Tech Support

[sopor79]

Hello,

yesterday I bougth DC Brightness after trying the demo. But when i want to authorize the Plugin I get an error-message! "Cannot launch the software activator- re-install ....." I tried many times and many ways..but the plugin only works in demo-mode! I also tried to activate the plugin directly with the software activator (from the original folder- there i got the message that the authorization was successful....but it also dont work, i reinstalled all components of the software and so on...but nothing works...)

Greetings

Uli

ps i also sent an email yeserday to the support- no answer till now. ;(

This post has been edited by sopor79: Sep 27 2011, 12:31 PM

[DontCrack]

Hello,

yesterday I bougth DC Brightness after trying the demo. But when i want to authorize the Plugin I get an error-message! "Cannot launch the software activator- re-install ....." I tried many times and many ways..but the plugin only works in demo-mode! I also tried to activate the plugin directly with the software activator (from the original folder- there i got the message that the authorization was successful....but it also dont work, i reinstalled all components of the software and so on...but nothing works...)

Greetings

Uli

ps i also sent an email yeserday to the support- no answer till now. ;(

Hi Uli,

As sent by mail, our tech team is on the case. We'll get back ASAP.

Thanks for your patience.

Kind Regards - Peter

[sopor79]

cool...thank You

[lobsterinn]

Hello,

No, this is not a bug but the way the algorithm has been coded, actually, the plugin is NOT transparent but adds his own color, that's how some old vintage hardware compressors are, we do not add gain to the plug-in output, the algorithm react like that.

Of course you can say, change the internal output gain to be set to 0 dB, yes we can but it's not the idea, the idea is to have this plugin to react like his big brother, the hardware.

If too much gain, just reduce the global gain using the OUT control.

Hope this helps ?.

Thank You.
--
Jonathan
DC Tech Support

Thanks for the response. I understand that the volume difference is at least partially related to additional harmonics added by the compressor. It would be nice to have the output volume go negative at least a couple of dB to compensate. I find it valuable to do a volume-matched A/B with the processed / unprocessed signal.

[DCsupport]

Thanks for the response. I understand that the volume difference is at least partially related to additional harmonics added by the compressor. It would be nice to have the output volume go negative at least a couple of dB to compensate. I find it valuable to do a volume-matched A/B with the processed / unprocessed signal.

Hello lobsterinn,

Yes, I understand, we'll see what we can do,

Thank You.
--
Jonathan
DC Tech Support

[Morpheus]

Hi DC,

first thanks for the two new plugins. Sounds good.
Here, as AU plugins, all Factory presets in v. 1.1.0 are lost. (All plugins) Only User Presets are shown in the plugins. But all Factory Presets are stored under HD/Library/ Application Support/Don't Crack. I think that's a bug, or not? (i7 iMac, OSX 10.6.7, Logic 9.1.5)

Cheers
Morpheus

This post has been edited by Morpheus: Sep 30 2011, 01:10 PM

[vic_france]

Hi DC,

first thanks for the two new plugins. Sounds good.
Here, as AU plugins, all Factory presets in v. 1.1.0 are lost. (All plugins) Only User Presets are shown. I think that's a bug, or not? (i7 iMac, OSX 10.6.7, Logic 9.1.5)

Cheers
Morpeus

Hi,
I was just about to post something similar (so I will anyways )..
But I think I have found the cause.. there is an inconsistency (at least on Mac) in the filepaths for the presets between the VST installer and the installers for AU and RTAS...
(using just DC-Brightness as an example) AU and RTAS installers create the following filepath..
/Library/Application Support/Dont Crack/DC-Brightness (then the two subfolders for Factory and User Presets)
But the Vst Installer creates the following..
/Library/Application Support/Dont Crack/Plug-In Settings/DC-Brightness/(etc)

If I remember correctly, the latter was the filepath used exclusively for all plugin formats in v1.0.1.

So now, if running all three installers, we end up with all the individual plugin presets folder twice.. once directly inside Application Support/Dont Crack, and then again inside a further subfolder, "Plug-In Settings".

I have only tried saving VST presets , so far, and they do indeed still get saved inside the "Plug-Ins Settings" subfolder (and I can load them, and Factory presets too.. no problem).. but the current conflict could be the reason why certain presets are not showing in AU and RTAS versions?

[vic_france]

Btw, The Preset folder for DC-EchoFlex is named "DC-EchoPlex" here .